Director of Student Support

Job Details

Director of Student Support
University of Puget Sound
Job ID: 6379
Location: Student Support
Full/Part Time: Full Time
Regular/Temporary: Regular

Staff Posting Details
Appointment: regular, full-time, (1.0) FTE.

Position Summary:

The Director of Student Support is a key campus leader in creating and guiding a holistic effort to support the health, well-being, and success of Puget Sound students. Collaborating with partners campus wide, the Director will provide leadership for the Division of Student Affairs in the area of student support to include leadership of the CARE Team, direct support and wellness initiatives as well as systemic efforts to effectively educate and prevent sexual misconduct at Puget Sound. This position is responsible for the successful implementation of the goals and strategies in their area while remaining true to the mission and vision of the department including a commitment to diversity, inclusion, and assessment. This position will particularly work with colleagues in the Dean of Students Office; Academic Advising; Counseling, Health, and Wellness Services (CHWS); and the University Chaplaincy.

Essential Job Functions and Responsibilities:

Care Team (50%)
  • Develop and manage vision, and provide leadership for, university wide CARE team and facilitate CARE team meetings.
    Provide in-person, front-line case coordination for students experiencing challenges at Puget Sound. Connect with students for individual support and engagement in collaboration with the Student Alert Group (and other Student Support/Student Success mechanisms on campus). Appropriately refer and guide students to other on-campus resources as necessary. Partner with the Office of the Chaplaincy, CHWS, the Office of the Registrar, and Academic Advising to support or direct the process for various types of leave/withdrawal.
  • Partner with the Office for Institutional Equity and Diversity to maximize and coordinate support for minoritized and underrepresented students.
  • Represent Student Affairs on the Academic Standards Committee.

Sexual Assault Survivor Education & Support (25%)
  • Create and implement opportunities for collaboration with students, staff and faculty to enhance or develop educational and training programs and other initiatives that increase awareness of sexual assault and power-based personal violence, including but not limited to:
    • Oversee the evaluation and assessment of prevention programming
    • Develop and implement campus-wide programming in conjunction with the BRAVe Coordinator (i.e., Take Back the Night)
    • Sexual misconduct education with the Title IX office
    • Provide advising and support to Peer Allies, BRAVe, and similar sexaual assault support, education, prevention student groups on campus
    • Manage outreach and awareness programs (Peer Allies, BRAVe) that focus on peer-to-peer relationships, mentoring and leadership development
  • Co-Chair the University-wide Sexual and Gender Violence Committee
  • Provide support and service to students who experience sexual misconduct
  • Create and manage assessment of student learning related to sexual assault prevention and education and other programmatic responsibilities.

Administration and Supervision (20%)
  • Supervise three professional staff: Assistant Director of Student Support, Student Resource Coordinator, and administrative staff member
  • Supervise BRAVe Coordinator, and provide secondary supervision to Direct Student Support student staff members
  • Manage a communication plan for Student Support that includes up to date website, brochures regarding policy and procedure as well as publicity for prevention education programming
  • Develop and manage a vision for the Center for Student Support

Other Duties (5%)
    Serve as member of the Dean of On Call Rotation

Supervisory Responsibilities
    Assistant Director for Student Support Student Resource Coordinator Administrative Staff Member 3-5 student staff

Budget Responsibilities
  • Student Support
  • BRAVe

    Master's Degree in Student Development Administration, Student Personnel, Higher Education, Social Work or related field and 5 years of Student Affairs experience Knowledge of programs and resources that address the prevention of sexual violence including Title IX compliance issues for colleges and universities Trained in sexual assault advocate core training or able to become trained within 30 days of hire Must possess strong listening and empathy skills Ability to advise students individually and in groups on routine and sensitive matters Must possess strong conflict resolution skills Ability to think and plan creatively Ability to manage multiple tasks Knowledge of myriad technology systems including word processing, desktop publishing, website creation, and database management Ability to develop and implement training and educational programs to small and large groups Ability to work flexible hours and weekends
  • Commitment to liberal arts education
  • Commitment to equal opportunity/affirmative action and to creating and sustaining an environment supporting full inclusion for a diverse student population
  • Occasionally lift/carry 1-20 pounds
  • Frequent walking
  • Frequently work outdoors
  • Demonstrated ability to respectfully work, communicate and provide leadership within a diverse campus community
  • Ability to respectfully work, communicate and provide leadership within a diverse campus community

Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package. For more information, visit:

Application Deadline: Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.
    Resume Letter of Interest

Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of all required background checks. All new hires will be required to submit proof of current COVID-19 vaccination (including booster) or receive an approved medical or religious exemption from the university.

Diversity Statement:
    We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives. We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community. We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.

Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit:

The University of Puget Sound is an equal opportunity employer.

How to Apply
For complete job description and application instructions, visit:

About Puget Sound
Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" ( to learn more about the college.

As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA


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Working at University of Puget Sound

The University of Puget Sound is an independent residential undergraduate liberal arts college with selected graduate programs building effectively on a liberal arts foundation. The University, as a community of learning, maintains a strong commitment to teaching excellence, scholarly engagement, and fruitful student-faculty interaction.

The mission of the University is to develop in its students capacities for critical analysis, aesthetic appreciation, sound judgment, and apt expression that will sustain a lifetime of intellectual curiosity, active inquiry, and reasoned independence. A Puget Sound education, both academic and co-curricular, encourages a rich knowledge of self and others, an appreciation of commonality and difference, the full, open, and civil discussion of ideas, thoughtful moral discourse, and the integration of learning, preparing the University's graduates to meet the highest tests of democratic citizenship. Such an education seeks to liberate each person's fullest intellectual and human potential to assist in the unfolding of creative and useful lives.

The University of Puget Sound campus offers a unique blend of ingredients for immersing yourself in learning: the unparalleled scenery of the Pacific Northwest, traditional Tudor-Gothic architecture, leafy enclaves for quiet study, and common areas infused with an indisputable energy. The campus is just minutes away from downtown Tacoma, with its revitalized waterfront, thriving arts and culture scene, and an eclectic mix of retail shops and restaurants.

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