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Organizational Change Management Lead, FACET Project

University of California, Los Angeles
Los Angeles

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Organizational Change Management Lead, FACET Project
University of California Los Angeles

Requisition Number: 34646
Salary: $6,742 - $18,058 monthly

Position Description:
The University of California, Los Angeles (UCLA) Information Technology Services is seeking an Organizational Change Management Lead with an exceptional commitment to service excellence to join the Financial Aid Cloud Environment Technology (FACET) project team, collaborating with diverse and talented team members to implement Vocado Student Financial Planning (Vocado SFP) an industry leading cloud-based financial aid solution to deliver student-centric, automated processes.

The Organizational Change Management (OCM) Lead, will lead the OCM team to develop and execute a holistic approach to managing organizational change related to the implementation of the new platform. The OCM Lead will assess organizational readiness, create compelling and informative communication plans, capability development (training), and transition readiness to ensure effective adoption and proficiency with the technology, tools, processes and procedures. The OCM Lead champions the financial aid system transformation across campus stakeholder groups, ensuring responsiveness and engagement that prepares the campus for the transition to Vocado SFP.

General responsibilities include: Applies a structured methodology to organizational change management and leads change management activities (e.g. Prosci); leads and oversees communication strategy, training, and transition readiness workstreams to ensure alignment with project goals and timeline; Identifies and assesses change impact and develops strategies to promote readiness and change adoption; Evaluates organizational readiness via roadshows/townhalls, assessments/surveys, and department meetings to identify risk and manage resistance; Identifies and engages project stakeholder groups and supports their change management and training needs; including the development, initiation, and support of the FACET Change Network; Measure and track campus implementation readiness and escalate risk areas to the program management office (PMO) and governance committees; Supports process improvement efforts within the OCM team and across the UCLA FACET team; and serves as a strategic thought-partner to the UCLA FACET Program Leadership team.

For full application instructions and position description, please visit:

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy,

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Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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