Manager, Reporting and Training

Kennesaw State University

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Manager, Reporting and Training

Job ID: 243013
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Manages a team that designs and provides reporting solutions to satisfy and support University stakeholders, delivers training on financial systems, and conducts financial data analysis. Oversees electronic purchasing system(s), website maintenance, tracking key performance indictor, and design ad-hoc reports. Responsibilities will include collecting reporting requirements, developing reports and dashboards, testing, assisting with the implementation of new software applications, process improvements, and training to support the objectives of the Institution.

1. Responsible for developing, maintaining, and improving the operational systems, processes, and policies in support of the university and department's mission

2. Develops and implements reports and dashboards to provide up-to-date information on functional actives

3. Designs, builds, implements, and maintains Oracle SQL scripts and procedures in Oracle backend finance data warehouse SQL development software

4. Interfaces with clients to define business processes, specifications, reporting needs, and functional requirements

5. Devises test plans to ensure that the outcome meets the specified requirements and expectations of business users

6. Supervises and evaluates assigned staff that supports reporting, training, and the financial systems

7. Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholders and escalates to appropriate level when required

8. Oversees and reports KPIs weekly, monthly, quarterly, and annual

9. Identifies trends and proactively assess opportunities to improve processes and execution

10. Works closely with management team to ensure all operational, administrative, and compliance functions within the office are being properly executed in accordance with regulatory-based best practices

11. Delivers quality end-user training programs, reinforcing technology and operations infrastructure to ensure effective and efficient use of the systems to achieve campus goals

12. Assesses a variety of situations and provides clarity and resolution to affected team and stakeholders

13. Performs training needs analysis, develops training programs, initiates, and oversees training systems

14. Delivers skills, procedural and non-procedural training sessions and ensures employees are well trained and training is documented

15. Collaborates with other team members to ensure seamless business execution, reinforces positive morale, and upholds university values

16. Oversees financial and operational systems, processes, and infrastructure continuing to evaluate for opportunities of improvement or revision

17. Conducts training by employing necessary training aids, tools, and data in accordance with the university training programs

18. Develops educational materials, job aids, and manuals

19. Provides training and support to meet regulatory and compliance

20. Prioritizes problem resolution based on business need, timelines, and scale of impact

21. Oversees procurement administrator responsibilities

22. Maintains content on the department and division webpage

23. Maintains financial data integrity

24. Assists end-users with receiving rapid responses to electronic ticketing system

25. Proactively search for improvement opportunities

Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education in Business, Finance, Accounting, Public Administration, Technical Management, Information Systems, Engineering or related fields or an equivalent combination of relevant education, certification and/or experience.

Required Experience
Four (4) years of related experience in a Business, Finance, Accounting, Information Technology or Systems Analysis in an environment with financial systems in addition to two (2) years of supervisory experience, and (1) year of SQL experience.

Preferred Qualifications
Additional Preferred Qualifications

Strong information technology (IT) and financial skills
Working knowledge of fund accounting, budget, and finance

Preferred Experience
Extensive experience in data analysis, dashboards, analytics, and decision support systems
Experience with enterprise financial systems
Experience with creating and delivering end-user training programs
Experience with creating and updating educational materials, job aids, and manuals
Experience with procurement module(s), reporting/query tools and coding in Tableau, SAS, SAS Enterprise Guide, Oracle Databases, and/or SQL (or gathering data from other relation database systems)

Proposed Salary
Pay Grade: Exempt 13

Knowledge, Skills, & Abilities
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to understand programming concepts such as structured and object-oriented programming
Able to analyze training needs and requirements
Able to address operational concerns and issues, monitors overall customer satisfaction
Able to conduct research for special projects, respond timely to inquiries, and present written and oral briefings
Able to effectively communicate, interface and represent the organization with senior officials and counterparts from other organizations
Able to work autonomously and with managers to ensure business requirements and needs are met
Able to communicate in financial and technical terms
Able to communicate complex technical concepts to the end-users

Knowledge of relational databases
Thorough knowledge of PeopleSoft or ERP system principles, concepts, methodology and understanding of how it supports university operations
Understanding of database concepts such as schemas and data relationships
Familiar with API concepts such as web services

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Polished and professional demeanor
Self-motivated with the ability to learn new concepts quickly
Good decision-making skills and response to high-pressure situations
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
This is a supervisory position.
This position has financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position requires a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check
  • Credit Report
  • Standard Enhanced + Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

To apply, visit

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Founded in 1963, Kennesaw State University (KSU) is the third-largest in the University System of Georgia with more than 22,500 undergraduate and graduate students representing 142 countries.

KSU is located just northwest of Atlanta in Cobb County near historic Kennesaw Mountain, allowing students to experience the best of Atlanta while enjoying the serenity of a 384-acre, beautifully landscaped pedestrian-friendly campus.kennesaw_state_university1.jpg

Accredited by the Southern Association of Colleges and Schools (SACS), KSU offers 70 bachelor's, master's and doctorate degree programs including undergraduate degrees in education, health, business, the humanities, the arts, science and math and graduate degree programs in nursing, business, information systems, conflict management, public administration, education and professional writing. The university’s expanding doctoral programs currently offer a Doctorate of Education in Leadership for Learning, Doctorate of Business Administration and Doctorate of Nursing.

Additionally, nursing students from Kennesaw State have one of the highest passing rates on the statewide licensing exam and are highly sought-after in the medical community, while the College of Education is the second-largest preparer of teachers in the state. The Executive MBA program, housed in the Coles College of Business, is the second-largest program in the country and has been recognized by BusinessWeek.

kennesaw_state_university2.jpgKSU’s national reputation has gained steam and has been recognized by U.S. News & World Report for the past two years as an “Up-and-Coming Masters University in the South,” ranking among the top ten (8th) in the 2010 issue of “America’s Best Colleges.” In addition, the university’s First-Year Experience has been named an “Academic Program to Look For” by U.S.News for seven consecutive years and was named one of 12 founding institutions in a project called "Foundations of Excellence in the First Year of College."

The university has committed itself to expanding the global experience of students, faculty and staff through its Quality Enhancement Plan (QEP), known as the "Global Learning for Engaged Citizenship" initiative, which began in 2007. This program focuses on increasing opportunities for international learning experiences. In spring 2009, KSU awarded its first Global Engagement Certification to graduate and undergraduate students. This certification recognizes students’ achievements in learning global perspectives and developing intercultural skills.

As a destination campus, KSU offers students plenty of opportunities to experience campus life by participating in more than 150 student groups and organizations, including student government, sororities and fraternities, club and intramural sports, social and special-interest organizations, student publications and honor societies.


In 2009, the Kennesaw State Owls completed a reclassification from NCAA Division II to NCAA Division I, competing in the Atlantic Sun Conference. During the transition from 2005-2009, KSU teams have won six Atlantic Sun Conference tournaments in five sports, including men’s indoor and outdoor track, women’s soccer, softball and cross-country.

Kennesaw State University has been recognized as one of the top universities in the country by the Chronicle of Higher Education’s “2009 Great Colleges to Work For.” KSU was recognized among the top 10 schools in six categories – confidence in senior leadership, teaching environment, collaborative governance, professional/career development programs, physical work space conditions and post-retirement benefits.

Kennesaw State was originally established by the University System of Georgia as Kennesaw Junior College serving 1,000 students. The college became a four-year institution in 1976 and was named Kennesaw College in 1977. In 1988, on its 25th anniversary, it was named Kennesaw State College and in 1996 became Kennesaw State University.

Find Us
1000 Chastain Road

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