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Instructional Technology and Assessment Implementation Specialist

University of Virginia
Charlottesville, VA
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Job Details

The University of Virginia Darden School of Business, one of the world's leading business schools, seeks an Instructional Technologist and Assessments Specialist to support Darden’s residential and professional degree programs. This role supports faculty, staff, and students across our residential and professional degree programs to use Canvas (and occasionally Blackboard), implement assessments and integrate instructional technologies.

This position is a part of the Instructional Design team and works closely with the Academic Operations and Digital Solutions and Integrations teams. The Instructional Technology and Assessment Implementation Specialist is a detail-oriented problem solver who excels in providing superb customer service, helping others with technology and balancing team and independent work.

Specific duties and responsibilities:

Support of learning management systems (LMS) as a tool for course delivery and student learning

  • Collaborate with the Instructional Design team to support faculty and Academic Operations Coordinators (AOCs) with the technical aspects of LMS course implementation, including training, building courses and advising on custom course needs
  • Monitor and facilitate daily Canvas operations, including troubleshooting and tracking Canvas issues in coordination with the Online Operations Specialist on the Instructional Design team
  • Partner as needed with the Digital Solutions and Integrations team to support Canvas administrative needs, including course availability on a quarterly basis, enrollments, term dates, copying and cross-listing sites, developing reports for user analytics, LTI integrations and APIs
  • Communicate to various stakeholders about new features, updates, and changes to Canvas and supported LTIs
  • Support transferring existing courses from Blackboard to Canvas
  • Represent Darden’s interests in the Canvas Business School Advisory Counsel and provide periodic updates to enterprise stakeholders
  • Provide occasional evening and weekend Canvas support in coordination with Canvas Tier 1 Support

Support of LMS as faculty tool for assessments, final deliverables, and exams

  • Partner with a variety of Darden teams (Academic Operations, Student Affairs, Digital Solutions and Integrations) to facilitate successful exam experiences for all stakeholders (faculty, students, support teams)
  • Prior to exam period, support Darden faculty members and AOCs in building and administering assessments including mid-course quizzes, final exams and other deliverables via Canvas
  • During exam period, monitor and respond to student tickets, fixing issues and communicating with faculty as needed
  • After exam period ends, generate reports for faculty, resolve outstanding issues and respond to faculty needs as they grade exams & other deliverables
  • Provide occasional evening and weekend exam support during exam periods

Support adoption and implementation of instructional technologies

  • Collaborate with the Instructional Design and Digital Solutions and Integrations teams to research, recommend and implement effective and accessible educational technologies to enhance teaching and learning
  • Apply knowledge of learning technologies and environments to the design of high-quality learning experiences across delivery modalities (in person and synchronous or asynchronous online) and platforms (Canvas, Coursera, Blackboard)
  • Document instructional technologies (how-to guides, workflows) in user-friendly language and provide training as needed to support usage
  • Provide technical support for tool implementation and usage, including troubleshooting issues as they arise
  • Contribute to the development of tool assessment, adoption, implementation and review processes, including ensuring accessibility
  • Engage in ongoing research and review of innovations in learning technology to share with the team

Professional experience and education:

  • Bachelor's degree required, preferably in Instructional Technology, Education Technology, Instructional Design, or a related field
  • Minimum of two year’s experience in learning technology and learning management support (Canvas strongly, Blackboard appreciated). Relevant experience may be considered in lieu of a degree
  • Experience working in Higher Education preferred

Skills and abilities:

  • Excellent oral and written communication skills
  • Demonstrated high level of professionalism, customer service, attention to detail, follow-through, teamwork, flexibility and positive, can-do attitude
  • Ability to manage tight deadlines and competing priorities
  • Ability to work effectively with individuals from diverse educational, cultural and professional backgrounds to establish and maintain strong partnerships and to foster an inclusive environment
  • HTML, JavaScript and CSS coding skills for formatting and embedding content
  • Working knowledge of LTIs and APIs
  • Familiarity with a variety of learning technologies and tools, such as Feedback Fruits, Hypothesis, Kaltura, Peerceptiv, SeatGen, Teams and VoiceThread
  • Motivated and enthusiastic about developing technology skills, learning software applications and taking on projects independently and as a team
  • Proficient with Microsoft suite (Office 365, Word, PowerPoint, Outlook, Excel, Teams) and Zoom

This is an Exempt level, benefited position. For more information on the benefits at UVA, visit

This position will remain open until filled. The University will perform background checks on all new hires prior to employment.

To Apply:

Please apply through Workday, and search for R0035718. Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs'. Complete an application online with the following documents:

  • CV
  • Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

For questions about the application process, please contact Ashley Cochran, Senior Recruiter at

For more information about UVA and the Charlottesville community please see and

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.

What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.

Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).  

As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.


As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.

Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.


UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.

Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.


The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.

One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation:  UVA’s faculty have generated more than 130 patents since 2010.

Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards.  Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.


Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries.  No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.

In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others.  Charlottesville is also becoming a center for innovative start-up businesses.  The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers. 

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 to request assistance.

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