Residential Education & Services

Irvine, CA, USA

Full-Time

Health Insurance, Retirement, Disability and Life Insurance, Tuition discounts, paid Vacation & Sick Time and generous paid Holidays

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The Division of Student Affairs has the responsibility of overall supervision of student life, student services and activities, including residence, health, advising, recreational programs and all activities related to student enrollment and retention.

ROLE:

Under the supervision of the Director of Residential Education and Housing Services, the Resident Director (RD) has shared responsibility for the selection, hiring, training, evaluation, and sole responsibility for the supervision of up to 8 Resident Assistants (RA's) in a residence hall community of up to 280 resident students. Job duties also include providing on-call coverage and responding to emergencies for the entire residential community of up to 1,024 resident students. On-call coverage may require rotating weekly, weekend, holiday, and summer coverage and is shared across a team of on-call support staff. The Resident Director will refer students to counseling, medical services, and to other cross campus resources as needed; oversight in judicial matters; committee work within the Office of Residential Education and Services, Student Affairs, and with other Concordia offices; and working cooperatively with other campus departments such as Campus Safety, Admissions, Dining Services, the Wellness Center, and the Center for Student Leadership and Development, University Services, Facilities Services, and Athletics. As a part of a team, the RD assists the Director of Residential Education and Housing Services, fellow Resident Directors, and other on-call staff members, with overall Residential Education and Services departmental operations including housing exceptions committees as assigned, and will participate in the creation and marketing of all housing recruitment efforts.

The Resident Director, in conjunction with the entire Residential Education and Services Staff, aids in the development of a strong residential community. This individual promotes student academic and social success, student mental health and wellness, student leadership, student spiritual development, and diversity awareness, with a special emphasis in the management and administration of one residence hall area.

This is a full-time, 12-month position. Although the majority of the position will function as described in the job description and performance programs, some aspects are subject to change due to evolving departmental needs. All activities coming from this position are to make a significant contribution to the fulfillment of the mission of the University.

STAFF RELATIONSHIPS:

Reports to the Director of Residential Education and Housing Services, under the leadership of the Vice President for Student Affairs and Dean of Students. Works closely with: other Resident Directors, Director of Campus Operations and Logistics, Director of Campus Services, Department of Campus Safety, Director of Student Life and Leadership Development, the Wellness Center, Director of Student Conduct, Director of CU Fitness and Outdoor Recreation, Disability Access Services, and other University entities involved in Residential Education and Services.Provides supervision for 8 Resident AssistantsInteract and function cooperatively with all other campus personnel

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

Section A: Student Staff Supervision

Select, hire, train, evaluate, and supervise up to 8 Resident Assistants.Assist in the annual Resident Assistant recruitment, interview, and selection process.Assist in the creation of Fall and Spring RA Training as well as in-service training throughout the academic year; this includes necessary changes or updates to the RA Training ManualFoster unity and teamwork through in-service training, biweekly department meetings, department service projects, building close downs, and end of semester celebrations.Regularly meet with RA's for one-on-ones and staff meetings. Serve as the primary contact for personal, academic and paraprofessional support.Oversee and approve Resident Assistant timesheet submissions.Hold RA's accountable for the weekly health and safety room checks of their residents and daily rounds and on-call coverage.

Section B: Counseling and Advising

Intervene and counsel residents on behavioral, emotional, health and safety issues and make appropriate referrals to on- and off- campus entities; counsel individuals and/or groups regarding personal and/or academic needs and university policy.Manage cases for students of concern assigned by the University's Assessment Care Committee, by way of RA or RD intervention.Offer support and training to the RA, assisting with a plan for follow-up with their resident and requesting from them any necessary interdepartmental referrals.Intervene, counsel and advise students in personal conflicts; facilitate roommate mediations.Document all notes as records into the assigned case management system.Sit on the Title IX and Equity Review Committee to assist in one of the various case roles on a University Title IX investigation.

Section C: Community Management & Relations

Manage the overall operation of the Residence Hall assigned, including lounges, programming spaces, bathrooms, kitchens, and laundry rooms.Provide daytime, evening and weekend on-call coverage, including some holidays, for emergency response to residence hall incidents in rotation with other Resident Directors. While on duty, be within 15 minutes of campus to respond to crisis and emergency situations.Respond to emergencies including safety and security issues, student crises, maintenance and facilities concerns, and programmatic concerns.Interpret and apply University and Housing policies.Serve as one of the Student Conduct Hearing Officers for the Office of Student Conduct.Assist with housing needs, including the preparation of all buildings for move-in and move-out and communication of building service requests.Serve as contact and/or mediator for roommate conflictsAdvise students on room change and housing contract cancellation policies and procedures, and facilitate roommate/apartment changes in conjunction with the Director of Campus Services.Implement fines and communicate billing changes in a timely manner with the Director of Campus Services.

Section E: Administration

Attend weekly department meetings with the fellow Resident Directors and on-call professional staff.Attend all University Faculty/Staff Meetings, as well as regular Student Affairs meetings, and all other meetings as requested by your supervisor.Attend all Student Affairs Staff Trainings and Retreat each year.Meet one on one, regularly with the Director of Residential Education and Housing Services.Participate on various departmental and campus committees and work groups.Keep all financial records up to date and timely budget records, annually for the assigned building.Attend new student orientation in the fall and spring semesters.Attend and support "The Hunt" spirit events during the academic year and other hall and building programming as hosted by the Resident Assistants.Attend chapel on campus throughout the week.Attend admissions events as requested in the Fall, Spring, and Summer terms.Assist with all building close downs: Thanksgiving, Christmas, Spring, Easter, and Summer breaks.All other duties as assigned by the Director of Residential Education and Housing Services.

SPECIAL CONDITIONS OF EMPLOYMENT

Required to live on site in the residence halls. A staff apartment will be provided. Required to share night, weekend and holiday on call responsibility. Serves as an emergency response person for an entire living community of 1,000 plus residents. Must be willing to work occasional evenings, nights, weekends and/or alternate work schedules. Must be present during all staff training periods and for the opening and closing of the residence halls unless otherwise permitted by the Director of Residential Education and Housing Services.

EDUCATION and/or EXPERIENCE:

Minimum of 1-2 years' experience working in housing or residential life in a college/university community setting;Bachelor's degree from a four-year college or university required;Master's degree in College Student Affairs, Administration, Counseling, or related field highly preferred;Experience working in a Christian liberal arts institution is desirable.

LEADERSHIP:

Maintain a working philosophy consistent with Christian valuesAssist Concordia in translating Christian principles into day-by-day practice and procedureBe a person of integrity and honorPossess the skill and desire to provide spiritual counsel to students and colleagues Be able to work independently with minimal supervisionBe a person of high energyBe able to organize existing resources to strengthen the quality of ConcordiaCommunicate with others with warmth and understandingMaintain an open outlook, be future-oriented and innovativeManifest loyalty to other personnelWork as a team memberRespect lines of communicationConstantly strive to improve performanceFormulate goals and objectives and expect to be evaluated upon them

LANGUAGE SKILLS:

Ability to read, analyze and interpret university procedures, general information, financial or educational publications, synodical procedures or governmental regulations.Ability to write reports, business correspondence and procedure manuals.Ability to effectively present information and respond to questions from groups of staff, faculty, administration, students, families and the general public.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.Ability to compute rate, ratio, percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

SAFETY:

Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations, and for continuously practicing safety while performing their duties.

Supervisors are responsible for developing proper attitudes toward safety and health in themselves and in those they supervise, and for ensuring that all operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Repetitive motions using a computer keyboardMay require rising and sitting repeatedlyAbility to lift, pull, grasp, stoop and reach to utilize 5-drawer file cabinetsMay require climbing stairs and walking indoors or outdoors to various offices on campus

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. It includes office equipment, such as phones, computers, and copy machines.

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