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Medical Administrative Assistant I- OB/GYN & Internal Medicine (Knoxville)

Job Details

Market Range: 3

Hiring Salary: $16.97/Hourly



JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, the Medical Administrative Assistant is responsible for providing support to all Telehealth appointments, sending telehealth invitations and set up and initiating reminders and phone calls with Telehealth patients during Covid19 pandemic and after.




    Performs patient registration/check-ins, patient collections, insurance and demographic verifications.Prepares and mails new patient applications.Answers phone calls and routes calls and messages through EMR.Schedules interpreters for hearing-impaired patients.Communicates with patients regarding their appointments and wait times.Initiates telehealth patient appointment reminders via phone call, mail, and electronically.Answer appointment line and assist patients with scheduling appointments.Performs other related duties as assigned.



EDUCATION: High School diploma. (Vocational or Technical Training preferred). (TRANSCRIPT REQUIRED)


EXPERIENCE: One (1) year of experience in an administrative role in an office-based setting. (Knowledge of Centricity Practice Solutions preferred; one (1) year of experience in a medical office setting preferred; and familiarity with medical terminology preferred).



    Excellent interpersonal and communication skills. Ability to multi-task in a busy work environment.Good computer skills.Knowledge and ability to work in Microsoft Office.  
WORK SCHEDULEThis position may be occasionally required to work evenings.

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-knoxville
Organization: Knox Obstetrics & Gynecology
Schedule: Full-time
Job Posting: Nov 9, 2022, 5:55:02 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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