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Customer Service Coordinator - Window

Employer
University of California, Los Angeles
Location
Los Angeles

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details



Customer Service Coordinator - Window
University of California Los Angeles



Requisition Number: 36175
Salary: $22.61 - $52.11 hourly

Position Description:
Under the direct supervision of the Customer Service Manager & Special Events Coordinator, serve as Customer Service Coordinator for the Window Area of the Central Ticket Office. This position has overall responsibility for the day to day operation of the CTO walk up service including selling event tickets, selling consignment items, distributing tickets to students for a variety of student oriented events, balancing of cash drawers, shift changes, balancing of ticket inventory, evaluation and counseling of personnel. Supervise employee interactions with customers inquiring about ticket purchases, event information or other customer service questions ensuring excellent customer service is practiced and maintained. Also included is the ticket management of academic arts events acting as client liaison with the various departments and ensuring client needs are met.


For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=83884

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction






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Organization

Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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