Front Desk Agent

University of California, Los Angeles
Los Angeles

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

The UCLA Guest House has an outstanding career opportunity for the following position:

Front Desk Agent, Guest House
Requisition Number: 36207

About the Job
Guest House Front Desk Agents operate a 24-hour service desk for the property. Incumbent is the first point of contact for guests, courteously and professionally providing a variety of customer service functions. Duties include guest check-in and check-out, posting payments, inputting reservations, arranging transportation, etc.. Front Desk Agents work in conjunction with the housekeeping staff to ensure room readiness. Incumbent assists with parking assignments, including off-site parking passes. Maintain a cash drawer with accuracy, following established UCLA and UC cash handling procedures.

The majority of work shifts for this position are evening and overnight relief shifts however some days, weekends, and holidays are required.

Full information concerning the job qualifications are listed on the official UCLA job posting.

How to Apply:
Applicants may apply for this position using the UCLA Career Opportunities website. Go to and search for Requisition 36207 or, quicklink:

About Us
Our 61 spacious guest rooms provide you with a comfortable retreat in a casual, California-style setting. We have three types of rooms designed with your comfort in mind. The UCLA Guest House is a non-smoking facility and our rooms feature a variety of amenities and services, such as organic bath amenities, complimentary cable television, complimentary high-speed Internet, and luxurious beds and linens.

UCLA offers a comprehensive benefits package for more details:

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

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Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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