Program Manager, Academic Affairs, School of Law

Job Details

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Job Description Summary

This position is responsible for academic program management within the department of Academic Affairs. While serving as the primary contact for program support this person performs a variety of administrative, academic, and student programming duties. Administers programs such as the Master of Studies in Law, visiting and exchange programs, study abroad, summer programs, and two-year JD. Responsible for working across departments to ensure program integration and utilizes data and technologies, including databases, CRMs and LMSs to execute tasks. Assists with recruitment and marketing efforts and supports Faculty and students. Works with visa office to ensure all requirements are met. Communicates with prospective, admitted and current students as well as adjuncts, full-time faculty and guest speakers. Maintains positive working relationships with partner schools and programs to develop new opportunities for our students.

Job Description

Accountabilities

This position reports to the Assistant Dean of Academic Affairs and works with a variety of departments within the School of Law along with external agencies and organizations. Maintains partnerships with other schools and cross-campus departments. Interacts regularly with law school students, faculty, and staff.

Required Qualifications

  • Bachelor’s degree and 3 years of experience with programs, events, or customer driven environments.
  • Proficiency in Windows, Google Apps, Word, Excel, and other relevant internet-based software.
  • Ability to organize workflow, direct multiple tasks, coordinate multiple activities, and meet deadlines in a team-oriented environment.
  • Ability to interact with students, faculty, and other staff members to accomplish programmatic goals.
  • Ability to manage and maintain confidentiality of data and information.
  • Excellent communication skills, both verbal and written; excellent interpersonal skills.
  • Excellent organizational and time management skills.
  • Ability to research, gather, and analyze data; compile information; and prepare reports.
  • Accuracy and attention to detail must possess excellent keyboarding, writing, proofreading, and editing skills.

Preferred Qualifications

  • Experience working with student programs highly preferred.
  • Knowledge of the law school application process
  • Higher Ed or Law School experience.

Program Administration

  • Responsible for the smooth administration of academic programs such as the Master of Studies in Law, visiting and exchange programs, study abroad, summer programs, and two-year JD.
  • Serves as primary point of contact for academic program administration.
  • Communicates programmatic offerings to various individuals.
  • Builds program designs, process documents, and instructions. This includes new course templates, email cascades, reference material, the academic calendar, course descriptions, etc.
  • Coordinates with faculty and staff on programmatic needs including degree requirements, curricular offerings, academic and career support, and general wellbeing of the student population.
  • Collects student feedback to improve programmatic offerings
  • Updates programmatic offerings on website.
  • Promotes and plans for summer offerings including study abroad.
  • Works with Admissions and Financial Aid on financial options and other funding sources for non-profit and government-sponsored international students. This includes communications and relationship management with institutional sponsors.
  • Provides support to Faculty for course development and management. Ensures smooth curriculum administration within programs. Coordinates with Faculty Support on these efforts.
  • Manages the VIR and Exchange Student programs, including interviews and admission, invitations, advising, assigning faculty advisors, and creating letters of completion and grade exchange.
  • Administers contracts and/or other various documents to ensure compliance with employment standards.
  • Audits records and meets all federal and University guidelines for program management including issues related to visas.

Student Services

  • Serves as a key student services provider by supporting enrolled students on a full range of topics related to law school education including visa processing, course registration, housing, academic advising, degree specialization, transitioning to Winston Salem, and cross-cultural issues.
  • Develops resources to aid in these efforts and provides a welcoming atmosphere for all students.
  • Acts as academic advisor to LLM, SJD, VIR, and Exchange students, aiding in course selection before registration according to degree requirements, visa restrictions, and bar examination standards and requirements.
  • Facilitates study abroad programs when they are held. This includes developing programmatic outlines, communicating opportunities, hosting information sessions, and providing pre-departure information.
  • Organizes onboarding process for students.
  • Creates and facilitates several extra-curricular engagement activities with the purpose of integrating students into the general law school population, while educating students such as Lunch and Learns, guest speakers, mentoring, etc.
  • Acts as academic and institutional policy expert for students, staying informed of student handbook, honor code, and internal and programmatic procedures and regulations.
  • Serves as point of contact for sponsored students, especially in the area of communications to their sources of government funding.
  • Coordinates the specialized selection for students.

Outreach

  • Corresponds with interested parties on behalf of the Law School via phone, email, or within our RFI process. Provide material specific to interest.
  • Develops community relationships and engagement opportunities. Follows up on potential interest.
  • Meets with external parties for the coordination of academic programming.
  • Assists in the development of new programming plans.
  • Builds processes for new programs and presents options.
  • Researches alternative options for programming within the legal market and Dean’s vision.

Other

  • Assists in law school events such as commencement and exam proctoring.
  • May perform additional or other work as assigned.

Additional Job Description

In an effort to protect the health and safety of the campus community, all faculty and staff positions, excluding staff who perform duties exclusively at Graylyn Conference Center, are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine prior to their hire date. Once hired, faculty and staff must maintain full COVID-19 vaccination status throughout their employment at Wake Forest University. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

Organization

Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (www.visitwinstonsalem.com).

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