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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description Summary
Summary: Responsible for managing the day-to-day operations of an engaging, supportive, and inclusive degree program student experience. In collaboration with other student services colleagues in the school, designs, develops, implements and evaluates programs and processes to support student and program success. This role allows a student affairs staff member to bridge the gap between traditional academic and student services and enable student development on a variety of levels. Furthermore, the MSM program setting provides an opportunity to foster student success and engagement across a remarkably talented and diverse professional school student population in a nationally prominent educational environment.Job Description
- In collaboration with other staff and faculty members, provides for student experiences in curricular, co-curricular, and extra-curricular contexts that align with our mission to educate students who are impactful, professional, honorable, and global in outlook.
- Champions a student success orientation across the program experience from matriculation to graduation, continuously assessing student needs and working proactively to support success on individual and group levels.
- Coordinates marquee program events (e.g. new student orientation/transition programming, team-building events, milestone celebrations, and other co-curricular events), including liaising with internal and external stakeholders where appropriate.
- Works in an advising capacity with individual students, student teams, and student leaders.
- Supports initiatives to foster understanding and increase cross-cultural exchange to deepen student learning about self and others in a diverse community.
- Works directly to support and advocate for students in personal, social, or academic distress.
- In conjunction with centralized ISS staff in the school, liaises directly with student support and resource offices at Wake Forest to provide world-class graduate business student services and processes (partner units include Learning Assistance Center & Disability Services, University Counseling Center, Student Health Services, University Police, Identity/Affinity Centers, etc.).
- Manages regular program-wide communications that include engagement and leadership opportunities, resources, upcoming events, feedback venues, as well as relevant deadlines/deliverables.
- Works with other program colleagues and WFUSB functional areas to ensure a high-quality day-to-day student experience in the program, communicating proactively about student successes, needs, and concerns.
- May provide leadership or direction to student workers or other part-time assistants.
- May engage in other areas of work relating to the student experience as needed, including operational, logistical, and administrative functions associated with the program.
Required Education, Knowledge, Skills, Abilities:
- Master’s degree in student affairs/personnel administration or a closely related field is strongly preferred, as well as three to five years of experience, or an equivalent combination of education and experience
- Ability to work effectively with a diverse community of student, staff colleagues, and faculty members.
- Commitment to the values of cultural and ethnic diversity and the ability to build inclusive and respectful communities where differences are appreciated and engaged
- Knowledge of, and a professional commitment to, continued learning about student development and effective higher education administration.
- Knowledge and understanding of academic cultures, rules, and regulations; including knowledge of the Family Educational Rights and Privacy Act (FERPA)
- A self-starter with the ability to work independently with minimal supervision on a variety of complex tasks concurrently, and the ability to prioritize tasks against key goals
- Strong interpersonal skills, including verbal and written communication, and listening capabilities
- Excellent organizational skills, with accuracy and attention to detail
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.Additional Job Description
In an effort to protect the health and safety of the campus community, all faculty and staff positions, excluding staff who perform duties exclusively at Graylyn Conference Center, are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine prior to their hire date. Once hired, faculty and staff must maintain full COVID-19 vaccination status throughout their employment at Wake Forest University. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.Time Type Requirement
Full timeNote to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.