Enrollment Specialist, Veterans Upward Bound

University of Pennsylvania
St. Leonards Complex

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn’s vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title

Enrollment Specialist, Veterans Upward Bound

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

The Enrollment Specialists (ES) will assist the director in the identification, recruitment, enrollment, and college prep programming for approximately 160 low income, first-veteran participants who are interested in pursuing postsecondary education as recovery from the pandemic is mounted. The ES will be responsible for developing, organizing, and conducting activities and support services that will encourage and enable students to adequately prepare for veteran completion and enrolling in post-secondary institutions. The ES will also actively participate in recruiting student through promotional activities such as personal contact with counselors, potential participants individually and in groups; schedule visits to civic, community, and veterans’ organizations; develop college fairs, panel discussions, presentations, and newsletters, and will be responsible for special recruiting programs requiring pandemic-tailored recruiting efforts.

Candidates for this position must have the demonstrated knowledge, skills, and abilities to work in complex virtual team and program environments and must be able to effectively use a variety of digital applications and tools to provide program services, adhere to program timelines, communicate, and collaborate with team members and program participants. They must demonstrate competence in the use of digital tools including team platforms, publications software, e-curriculum content, web conferencing, instant messaging, data gathering, and reporting software. Specific skills essential for this staff colleague to be successful and effective in meeting their project milestones also include evidenced skill with managing social media, creating virtual content, and curating ongoing digital outreach to program participants to support the provision of best-in-class program content and services. 

Job Description


  • Coordinate expanded Veterans Upward Bound recruitment, educational, counseling, and cultural activities.

  • Design and facilitate in person and virtual enrollment and workshops/information sessions for potential Veterans Upward Bound participants.

  • Collaborate with target students and core services to deliver pre-college services that meet the critical academic needs of participants.

  • Maintain ongoing communication with students to ensure the delivery of services.

  • Assist in monitoring participants’ academic progress from their date of program entry through their program full enrollment.

  • Provide daily reports of the use and effectiveness of recruitment and enrollment service delivery.


  • A Bachelor’s Degree in Education, Counseling, Social Work, or related field required. Masters Degree preferred.

  • 2+ years of programming experience, preferably in college access and prep programs.

  • Experience in veteran and/or college admissions recruitment

  • Knowledge about the college preparatory process.

  • Experience with externally funded, federal, or state academic support programs.

  • Strong leadership, organization, interpersonal, written and presentation communication and information management skills

  • Demonstrated commitment to serving and preparing underserved, racially and culturally diverse students for academic success and post-secondary enrollment

  • Experience working with low-income, first-generation students.

  • Experience with instructional design and virtual learning environment.

  • Strong organizational, programming, motivational, and leadership skills.

  • Strong interpersonal, written, presentation and technology skills.

  • Demonstrated commitment to diversity.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Provost Interdisciplinary Programs

Pay Range

$7.25 - $155.75

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.


Welcome to the University of Pennsylvania! Penn is the largest private employer in Philadelphia and is a world-renowned leader in education, research, and innovation.  

Across our 12 highly-regarded schools, more than 25,000 students, and more than 4,000 faculty members, we become one university: a wide-ranging, ever-changing community that draws its strength from a multitude of races, ethnicities, genders, sexual orientations, historical traditions, ages, religions, disabilities, veteran status, interests, perspectives, and socioeconomic backgrounds. 

Penn carries on the principles and spirit of its founder, Benjamin Franklin: entrepreneurship, innovation, invention, outreach, and a pragmatic love of knowledge. Franklin's practical outlook has remained a driving force in the university's development. To learn more, visit About Penn



As engines of knowledge and new ideas, universities have the unique potential to define the future rather than be defined by it; to pioneer change rather than merely manage it. To do so requires a plan both visionary and pragmatic. The Penn Compact 2022 motivates community members to innovate, be radically inclusive, and positively impact their local, national, and global communities. 


Penn’s fundamental priorities — increasing access, integrating knowledge and engaging locally, nationally and globally — are supported by the three core values that make us uniquely Penn: inclusion, innovation, and impact. 


Learn about the signature initiatives of the Penn Compact 2022:  




Understanding and appreciating diversity is one of Penn's most important priorities and is fundamental to success in today's world. 


Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. 


To learn more about Diversity and Inclusion at Penn visit: 




Penn offers a wide range of benefits and perks - from Penn's retirement Matching Plan to bike repair stations to access to the full LinkedIn Learning library to adoption assistance to workshops at the letterpress and book arts studio and much more! 


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We invite you to explore our campus and its stately buildings and state-of-the-art facilities. 


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Stay up-to-date with Penn's response to COVID-19: Coronavirus Information & Resources


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3451 Walnut Street
United States

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