Student and Alumni Engagement Coordinator

Job Details

Student and Alumni Engagement Coordinator

Posting #: 4159

Department Description:

University Description:
The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:
Duties & Responsibilities:

Affinity Alumni Program Development
  • Build and manage programs to engage and cultivate alumni with specific affinities or special interests.
  • Establish programs that facilitate alumni networks and target communication to these alumni populations. Most importantly, the coordinator will establish programs that enable alumni to support current students through mentoring, networking, and leadership development in an environment meant to foster their respective community. Targeted affinity groups will include, but are not limited to:
    • Underrepresented populations including African American, Latino, Filipino, LGBTQ+, and Native American alumni;
    • Affinity by student organizations (Greeks, clubs, AS, Mortar Board, etc.);
    • Affinity by student centers (Community Service Learning, University Ministry, United Front Multicultural Center, Women's Center, etc.);
    • NROTC;
    • Athletics teams and club sports;
    • Young alumni and other populations by generation.
  • In conjunction with the Advancement Services team, ensure maintenance of alumni database to reflect appropriate affinity selections.
  • Maintain alumni affinity group webpages.

Student Engagement, Philanthropy, and Partnership Programming
  • Responsible for student-alumni engagement and alumni brand recognition with current students as well as alumni-student partnership programming.
  • Advise student leaders in the support of Student Alumni Association (SAA) activities that fulfill the values, mission, and purpose of student-alumni engagement.
  • Work with the SAA leadership council, director of alumni operations and engagement, and Alumni Board of Directors to develop and implement strategies to continually increase the membership, alumni visibility, and meaningful growth of the SAA.
  • Utilize the Campus Engagement Form to track alumni speakers with student audiences - provide departments/organizations with alumni branding, promote alumni speakers.
  • Work closely with the division of Student Affairs, specifically directors of student organizations and Associated Students to identify organizations with strong alumni affiliations in order to create their own alumni outreach opportunities.
  • Collaborate with campus partners to develop initiatives and programs that provide value to students and alumni.
  • Creatively integrate the alumni or the Alumni Association into current student programs to enhance the programs and demonstrate to the student body the importance of the life-long affiliation with USD.
  • Educate student organizations about the importance of alumni engagement and fundraising.
  • Collaborate with the Office of Development to ensure that student organizations are following proper guidelines when contacting and soliciting alumni.
  • Create processes with Student Affairs to annually collect student organization membership information for coding into CRM system via Torero Orgs and Salesforce.
  • Work collaboratively with Annual Giving and Student Affairs to coordinate and execute annual student philanthropy plan, including student philanthropy week, Give and Invest For Toreros marketing and promotion, Senior Class Legacy support, University Torero Store Campaign, etc.
  • In coordination with central and decentralized development teams, coordinate fundraising activities, cultivate and steward donors (individuals or corporate entities) through visits, personal invitations to events on campus or regionally, and correspondence via phone, email, and mail.
  • Identify potential donors to the university, assess areas of philanthropic interest against institutional need, and request research on the individual donor or corporate entity to understand capacity.

Scholarship Program Management
  • Manage the scholarship programs directed by the USD Alumni Association including the USD Alumni Endowed, Daniel L. Burkett III Memorial, Kyle O'Connell Memorial, Therese Whitcomb Alumni, Senior Class Legacy scholarships, and all affinity-based scholarships administered by the Alumni Association.
  • Work with the senior director and Philanthropy Committee of the Alumni Board of Directors on strategies to increase endowments and educate/create visibility for funds.
  • Facilitate recognition and stewardship of donors to the scholarship funds, coordinate scholarship selection committees, and steward scholarship recipients.
  • Manage the student application process and facilitate marketing of all scholarship programs to students.
  • Facilitate funding of scholarships in coordination with the Office of Financial Aid and follow guidelines for annual payout distribution.
  • Support the Office of Annual Giving with the annual Torero Tuesday campaign; lead effort to engage volunteers affiliated with fundraising efforts of and scholarships administered by the Alumni Association.

Alumni Association Board of Directors Committee Staffing
  • Act as a liaison and staff support for at least one committee or task force of the Alumni Association Board of Directors.
  • Schedule and facilitate meeting dates, teleconferences, logistics, and composition of membership of each committee/task force.
  • Track committee/task force progress and work with volunteer chair to assure goals are being pursued and met.
  • Provide constructive feedback to the senior director and Alumni Board Executive Committee on the progress/ viability of the committee/task force.
  • Ensure committee/task force is moving in the right direction, providing constructive feedback on strategy, goals, and implementation of programs.
  • Attend all alumni committee meetings.
  • Update the Fund Report for all committee and board meetings.

Leadership Development
  • Utilize alumni programs, technology, and staff resources; recruit exceptional local and regional alumni to assist the Alumni Association Board and the alumni boards of each school to donate their time in support of the university.
  • Identify alumni areas of interest and involve them in the appropriate committee, regional event, or board position.
  • Inform and consult with the senior director and the Leadership Committee of the Alumni Board to suggest nominations of these individuals to the National Alumni Board.
  • Inform and consult with the development or senior alumni officer at each school to identify opportunities in each school that would be appropriate for their alumni.
  • Continue stewardship of above-mentioned individuals to assure their satisfaction and interest are maintained.
  • Represent the Office of Alumni Relations and the Alumni Association at events on and off-campus to build relationships and strengthen partnerships.
  • Other duties as assigned to assist other departments within the University Advancement division.

Special Conditions of Employment:

The University of San Diego is requiring all employees to follow our Covid-19 vaccine requirement process.

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Job Requirements:
Minimum Qualifications:
  • Bachelor’s degree required.
  • Two years’ experience in management, event planning, student programming, volunteer leadership and/or fundraising.
  • Excellent written and oral communication skills required as well as exceptional critical listening and thinking skills
  • Command of the English language, including AP writing style, and standard grammar, spelling, punctuation, syntax, and proofreading skill.
  • Must exhibit attention to detail with a high degree of accuracy and excellent organizational skills.
  • Must be able to work independently, taking initiative and setting priorities in a dynamic environment of regular interruptions, multiple projects, and deadlines.
  • Thorough knowledge of Microsoft Office applications including but not limited to Word, Excel, and PowerPoint.

Preferred Qualifications:
  • Knowledge of Publisher or another desktop publishing program is preferable.
  • Proficient with new technology and CRM platforms.

Performance Expectations; Knowledge, Skills and Abilities:
  • Commitment to working as a member of a team and collaborate with colleagues.
  • Strong sense of integrity and ethical conduct.
  • Cultural competency and sensitivity a must; ability to understand different cultural contexts and viewpoints, demonstrate respect for others, adapt to different cultural settings; and accept cultural differences.
  • Ability to effectively trouble-shoot and exercise independent judgment to accommodate constituent (i.e. alumni, students, volunteers, etc.) concerns.
  • Ability to handle confidential and sensitive information with tact and discretion.
  • Must have the ability to establish and maintain productive working relationships with a diverse group of staff and volunteers and maintain an attitude that conveys respect.
  • Knowledge of USD’s policies and procedures.
  • Must be willing to frequently work after standard business hours and on weekends.
  • Some travel may be involved.
  • Must be friendly and personable.

Posting Salary:
$25.30 - $26.70/hour; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

Special Application Instructions:
Resume and Cover Letter Required
Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at [email protected]

Additional Details:
Hours: 37.5 hours per week

Closing date: Open until filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit

Advertised: May 04, 2022
Applications close: Open until filled

To apply, visit

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The University of San Diego is a Roman Catholic institution committed to advancing academic excellence, expanding liberal and professional knowledge, creating a diverse and inclusive community, and preparing leaders dedicated to ethical conduct and compassionate service.

Located on 180 acres overlooking the city of San Diego, Mission Bay and the Pacific Ocean, the campus is a community treasure, with Spanish Renaissance-inspired buildings and breathtakingly beautiful landscapes.

Chartered in 1949, the university enrolls more than 7,000 students and is known for its commitment to teaching, the liberal arts, the formation of values and community service. In less than 60 years, the University of San Diego has grown from a local college with 50 students and a handful of professors to a nationally ranked university. This achievement is the direct result of a single, unwavering expectation: academic excellence.

USD offers more than 60 bachelor's, master's and doctoral degrees. The university adds depth to education by inspiring students to grow spiritually, morally and socially. The breadth of programs and depth of facilities means that students can easily find a course of study that ignites their intellectual fire. In the classroom, coursework across disciplines encourages students to develop their critical thinking skills.

Small class size means the instructors know their students and can stimulate curious minds with anything from participation in a research project to an after-class discussion on topic. Instructors welcome the free exchange of complex ideas in an environment of tolerance and civility. In this environment, students begin a lifelong habit of appreciating and cultivating their individual gifts.

To complement this instruction, the university's Honors program provides a challenging curriculum for USD's uniquely motivated students. The university also holds memberships in several honor societies, including Phi Beta Kappa.

While intellectual growth is key, USD adds depth to the education experience by inspiring students to grow spiritually, morally and socially. An active faith community invites widespread student participation. In the classroom, study is accompanied by an examination of ethics and values University of San Diego students inquire freely and challenge ideas, exercise moral, spiritual and social judgment, serve others, and contemplate social justice in their lives and in their chosen fields. These students are truly educated. These students achieve excellence.

Students, faculty and staff are active members of the community, volunteering time and expertise, fostering friendships, and working to preserve the region’s unique character. With a population of more than 7,500 students and approximately 2,000 employees, the university impacts the life of the area economically, politically and socially. In turn, the university welcomes the community to participate in campus life, through classes, special events, sports, forums and tours.

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