SHRA848PQuick Link for Internal Postings:
Bldg Environmental SupervisorCompetency Level:
Housekeeping Supervisor #003089 - 2nd ShiftDepartment:
Facilities ManagementPosition Summary:
Employees at WCU may be required to submit to campus based COVID 19 vaccination or testing requirements. Knowledge, Skills, & Abilities Required for this Position:
The primary location of this position is on the main Cullowhee, NC campus.
The primary purpose of this position is to provide working supervisory & technical guidance to 5 to 15 employees engaged in the housekeeping maintenance of university buildings. Duties performed include but are not limited to: supervising employees, operating heavy cleaning equipment, carrying trash & recyclables, dusting, changing light bulbs, sweeping, mopping, vacuuming, cleaning bathrooms, locker rooms, classrooms, offices, labs, moving of heavy equipment, furniture & supplies, set-up for special events. Perform building locking/unlocking services to campus buildings within established time frames. Assist with staff training including new employees & existing staff. Act as a communication conduit between supervisors, housekeepers and customers.
Normal 2nd shift working hours are 4:00 pm – 12:30 am, Monday through Friday including weekend work. This schedule will be flexible and may change to include adjusted shift hours, working on Saturdays and Sundays depending on workloads and department needs. Schedule adjustments, weekend and holiday work, responding after hours, weekend and holiday emergencies needed.
Position requires considerable knowledge of established cleaning procedures and techniques; knowledge of purpose and application of products and equipment used in large, institutional, housekeeping operations.Minimum Qualifications:
-Ability to supervise, manage and motivate a small work force.
-Must be reliable, dependable organized and have a positive attitude. Must be able to work consistently through the entire shift.
-Ability to perform medium to heavy physically demanding work, lift a minimum of 50 pounds, stand for long periods of time while working, lift, sweep, mop, dust, climb steps and ladders, use cleaning chemicals and operate a variety of floor-cleaning and other equipment. Equipment may include large buffing machines, vacuum cleaners, carpet shampooers, pressure washers, and 6 ft ladders.
-Position requires close attention to details and the ability to recognize and correct cleaning problems. Also requires alertness to safety and security conditions.
-Assignments are not building-specific and may or may not be in an environment with heating or air conditioning; some exposure to outside elements.
-Ability to provide coverage for other housekeeping staff and perform other duties as assigned.
-Must have reliable transportation and be able to report to work during a variety of weather conditions including rain, snow and ice. This position is designated as “Mandatory” during adverse/severe weather conditions and is expected to work according to University and Departmental guidelines.
-Must be able to communicate effectively with employees, co-workers, students, faculty, staff and visitors to campus. Must strong have good verbal and written skills, be able to understand instructions and other communications regarding work assignments and other matters.
-Must be able to work independently or on a team and deal effectively with a variety of campus groups and individuals.-Must be able to communicate ideas in a clear and concise manner while being tactful and considering all other points of view while remaining positive.-Ability to train new and existing staff on proper use of chemicals/products/equipment, cleaning processes, etc.-Ability trouble shoot, repair and maintain department equipment.-Ability to perform a variety of computer/electronic functions including but not limited to sending/receiving emails, on-line maintenance requests, correspondence, completing/approving on-line timesheets, evaluations, training, building schedules, etc.-Ability to observe, evaluate and perform routine inspections of employee work areas keeping detailed inspection reports and be able to discuss issues with employees paying special attention to detail and problem areas. Must be able to effectively document in writing and maintain records of employee conversations, coaching sessions, etc.-Ability to address and resolve employee issues in a timely and satisfactory manner.-Must have the ability to develop plans for accomplishing work operations and objectives; must arrange and assign work in order to use resources efficiently.-Assist with building unlocking/locking and raising/lowering flags at HFR as needed.-Must have a valid NC Driver’s License.-The above description is representative of the duties and responsibilities required of this position. It is not to be considered inclusive. Other duties may be assigned to meet the mission of the Department and University.
Minimum Training and Education at the entry level: Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.Preferred Qualifications:
Preference will be given to candidates with 3 to 5 years of direct experience with the supervision and management of front line staff in medium to large academic, institutional or commercial settings, preferably in a cleaning and/or maintenance environment. Previous knowledge of and experience with large building cleaning practices and use of industrial type cleaning equipment is also preferred. Preference will be given to candidates with a high school education diploma or General Education Diplomas (GED). Equivalent combination of training and experience may be considered.Anticipated Hiring Range:
Permanent Full-TimeNumber of Hours per Week:
40Number of Months per Year:
12Salary Band Range:
$28,709 - $58,224Salary Grade:
For administrative purposes during the implementation of Career Banding this journey level position is considered a Salary Grade 58.Open Date:
06/06/2022Open Until Filled:
NoSpecial Instructions to Applicants:
Applicants must apply online and include a complete employment history. A cover letter, resume and six (6) WORK/BUSINESS references (no relatives, neighbors, pastors, friends, etc. ** must be work references) are required to complete the application process.Background/E-Verify:
ALL AREAS OF THE APPLICATION MUST BE COMPLETED. FAILURE TO COMPLETE ALL AREAS OF THE APPLICATION OR FAILURE TO PROVIDE WORK/BUSINESS REFERENCES MAY RESULT IN YOUR APPLICATION NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
A valid North Carolina Driver’s License is required.
Qualified applicants will be contacted by the Department directly if selected for an interview. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
*Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12-month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Credential Verification:
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.AA/EOE:
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.University Safety:
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.