Housekeeping Supervisor #003089 - 2nd Shift

Employer
Western Carolina University
Location
Cullowhee, NC

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Number:

SHRA848P

Quick Link for Internal Postings:

https://jobs.wcu.edu/postings/16792

Classification Title:

Bldg Environmental Supervisor

Competency Level:

Journey

Working Title:

Housekeeping Supervisor #003089 - 2nd Shift

Department:

Facilities Management

Position Summary:

Employees at WCU may be required to submit to campus based COVID 19 vaccination or testing requirements.

The primary location of this position is on the main Cullowhee, NC campus.


The primary purpose of this position is to provide working supervisory & technical guidance to 5 to 15 employees engaged in the housekeeping maintenance of university buildings. Duties performed include but are not limited to: supervising employees, operating heavy cleaning equipment, carrying trash & recyclables, dusting, changing light bulbs, sweeping, mopping, vacuuming, cleaning bathrooms, locker rooms, classrooms, offices, labs, moving of heavy equipment, furniture & supplies, set-up for special events. Perform building locking/unlocking services to campus buildings within established time frames. Assist with staff training including new employees & existing staff. Act as a communication conduit between supervisors, housekeepers and customers.

Normal 2nd shift working hours are 4:00 pm – 12:30 am, Monday through Friday including weekend work. This schedule will be flexible and may change to include adjusted shift hours, working on Saturdays and Sundays depending on workloads and department needs. Schedule adjustments, weekend and holiday work, responding after hours, weekend and holiday emergencies needed.

Knowledge, Skills, & Abilities Required for this Position:

Position requires considerable knowledge of established cleaning procedures and techniques; knowledge of purpose and application of products and equipment used in large, institutional, housekeeping operations.
-Ability to supervise, manage and motivate a small work force.
-Must be reliable, dependable organized and have a positive attitude. Must be able to work consistently through the entire shift.
-Ability to perform medium to heavy physically demanding work, lift a minimum of 50 pounds, stand for long periods of time while working, lift, sweep, mop, dust, climb steps and ladders, use cleaning chemicals and operate a variety of floor-cleaning and other equipment. Equipment may include large buffing machines, vacuum cleaners, carpet shampooers, pressure washers, and 6 ft ladders.
-Position requires close attention to details and the ability to recognize and correct cleaning problems. Also requires alertness to safety and security conditions.
-Assignments are not building-specific and may or may not be in an environment with heating or air conditioning; some exposure to outside elements.
-Ability to provide coverage for other housekeeping staff and perform other duties as assigned.
-Must have reliable transportation and be able to report to work during a variety of weather conditions including rain, snow and ice. This position is designated as “Mandatory” during adverse/severe weather conditions and is expected to work according to University and Departmental guidelines.
-Must be able to communicate effectively with employees, co-workers, students, faculty, staff and visitors to campus. Must strong have good verbal and written skills, be able to understand instructions and other communications regarding work assignments and other matters.
-Must be able to work independently or on a team and deal effectively with a variety of campus groups and individuals.-Must be able to communicate ideas in a clear and concise manner while being tactful and considering all other points of view while remaining positive.-Ability to train new and existing staff on proper use of chemicals/products/equipment, cleaning processes, etc.-Ability trouble shoot, repair and maintain department equipment.-Ability to perform a variety of computer/electronic functions including but not limited to sending/receiving emails, on-line maintenance requests, correspondence, completing/approving on-line timesheets, evaluations, training, building schedules, etc.-Ability to observe, evaluate and perform routine inspections of employee work areas keeping detailed inspection reports and be able to discuss issues with employees paying special attention to detail and problem areas. Must be able to effectively document in writing and maintain records of employee conversations, coaching sessions, etc.-Ability to address and resolve employee issues in a timely and satisfactory manner.-Must have the ability to develop plans for accomplishing work operations and objectives; must arrange and assign work in order to use resources efficiently.-Assist with building unlocking/locking and raising/lowering flags at HFR as needed.-Must have a valid NC Driver’s License.-The above description is representative of the duties and responsibilities required of this position. It is not to be considered inclusive. Other duties may be assigned to meet the mission of the Department and University.

Minimum Qualifications:

Minimum Training and Education at the entry level: Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.

Preferred Qualifications:

Preference will be given to candidates with 3 to 5 years of direct experience with the supervision and management of front line staff in medium to large academic, institutional or commercial settings, preferably in a cleaning and/or maintenance environment. Previous knowledge of and experience with large building cleaning practices and use of industrial type cleaning equipment is also preferred. Preference will be given to candidates with a high school education diploma or General Education Diplomas (GED). Equivalent combination of training and experience may be considered.

Anticipated Hiring Range:

$35,000

Position Type:

Permanent Full-Time

Number of Hours per Week:

40

Number of Months per Year:

12

Salary Band Range:

$28,709 - $58,224

Salary Grade:

For administrative purposes during the implementation of Career Banding this journey level position is considered a Salary Grade 58.

Open Date:

03/14/2022

Close Date:

06/06/2022

Open Until Filled:

No

Special Instructions to Applicants:

Applicants must apply online and include a complete employment history. A cover letter, resume and six (6) WORK/BUSINESS references (no relatives, neighbors, pastors, friends, etc. ** must be work references) are required to complete the application process.

ALL AREAS OF THE APPLICATION MUST BE COMPLETED. FAILURE TO COMPLETE ALL AREAS OF THE APPLICATION OR FAILURE TO PROVIDE WORK/BUSINESS REFERENCES MAY RESULT IN YOUR APPLICATION NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

A valid North Carolina Driver’s License is required.

Qualified applicants will be contacted by the Department directly if selected for an interview. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

*Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12-month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).

Background/E-Verify:

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification:

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

AA/EOE:

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety:

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Organization

Western Carolina University banner

About Us

Western Carolina University offers a collaborative community of faculty and staff eager to partner together to support the success of our students and our institution. We attract employees who are inspired to work in higher education because of the difference we can make together in the lives of the more than 10,000 students who study at WCU. For a few other reasons WCU is a great place to work:

Do you like being involved in the local community? So do we. We have robust service learning and community outreach efforts that invite students, faculty and staff to serve our local community in an ever-growing number of ways.

Western Carolina University has been named the Top Adventure College in the Southeast and Mid-Atlantic. Our main campus in Cullowhee is situated 15 minutes from the Great Smoky Mountains National Park and the Blue Ridge Parkway. We have a biking and hiking trail on campus and many more in the area.

We attract students who are eager to excel. WCU has the oldest and largest Honors College in the UNC system and is consistently among the Top 5 institutions nationally for undergraduate research projects accepted to the National Conference on Undergraduate Research.

We are a cultural hub for the region. Our College of Fine and Performing Arts produces professional-quality theater under the direction of Broadway star Terrance Mann, and our music programs are recognized as some of the best in the state. Our Pride of the Mountains Marching Band has been invited to the Macy's parade and the Tournament of Roses Parade.

Our healthcare programs are some of the most competitive in the southeast and are housed in an incredible LEED-certified facility complete with some of the best technology in teaching along with community clinics for applied learning.

For more information, please visit our website at http://www.wcu.edu/

Awards

Western Carolina University (WCU) has been honored in multiple areas demonstrating our commitment to our students, faculty, staff and our community.  Our distinguished faculty includes national award-winning authors, nationally and internationally recognized experts, and winners of Emmy, O’Henry, and National Endowment for the Arts awards – to name a few.  WCU has been named a Top Green College by Princeton Review, is among the Top 5 for Undergraduate Research in the nation, and has been named by Kiplinger’s Personal Finance as a Best College Value.  Blue Ridge Outdoors magazine has named WCU the Number 1 Outdoor Adventure College for three years running.  The WCU Pride of the Mountains Marching Band is a Sudler Trophy recipient, having led the Macy’s Thanksgiving Day Parade and the Rose Bowl Parade.  WCU is ranked by U.S. News & World Report in the Top 12 Best Online Programs for the Military as well as #27 among institutions in the South for Best Colleges for Veterans.

Faculty and Staff are honored annually with a broad range of Teaching, Scholarship and service honors.  For more information, please visit our website at http://www.wcu.edu/

Benefits

Western Carolina University offers a wide array of high quality benefit plans from which to choose. These include comprehensive health and welfare insurance plans, a choice between two retirement programs, both of which provide a valuable retirement benefit, as well as optional retirement savings opportunities. Employees also benefit from a generous leave program. For more information please visit our benefits page at UNC Benefits

Diversity and Inclusion

Western Carolina University has a commitment to recruiting and retaining diverse employees who bring to our campus varied perspective and cultural understanding. Our Office of Equal Opportunity and Diversity Programs aspires to strengthen diversity as an integral component of excellence at WCU. Among public universities, our institution leads the region in student body diversity, and our diversity metrics are growing.

Mission and Vision

Our Mission (who we are):

To improve individual lives and enhance economic and community development in our region, state and nation through engaged learning opportunities in our academic programs, educational outreach, research and creative activities, and cultural activities. 

Our Core Values and Guiding Principles (what guides and inspires us):

Excellence in Scholarship, Teaching, and Learning

Collaboration with and Respect for our Communities

Free and Open Interchange of Ideas

Responsible Stewardship and Organizational Effectiveness

Organizational and Environmental Sustainability

Cultural Diversity and Equal Opportunity

Our Vision Statement (who we want to be):

To be a national model for student learning and engagement that embraces its responsibilities as a regionally engaged university.

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