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Construction Management System Trainer / Training Program Developer II

Employer: Michigan State University
Location: East Lansing

Administrative Jobs: Institutional & Business Affairs, Program Administration, Technology, Analysts & Programming
Employment Type: Full Time
Institution Type: Four-Year Institution

Job Details
Organization

Job Details

Job no: 775060
Work type: Support Staff
Pay Grade: 11
Major Administrative Unit / College: Infrastructure Planning And Facilities
Department: Ipf Support Services 10072655
Sub Area: AP- Professionals
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Administrative/Business/Professional, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title

Construction Management System Trainer

Position Summary

This position will build strong relationships with users by providing ongoing training to increase awareness and support their system user needs. This position will familiarize new users with system processes such as (i.e. Unifier, FAMIS, Planon, PlanGrid, ProMapp). They will promptly respond and proactively provide one-on-one user support to resolve user issues which will prevent rework and reduce errors. They will collaborate with technical support teams to triage issues and escalate where appropriate and proactively monitor process performance to ensure user compliance using various reports. The position will monitor and contact users to resolve issues related to late Unifier tasks, initiate projects in PlanGrid, provide learning opportunities for training/support, assist in annual contract renewals, manage the PlanGrid Admin Console and provide administrative support as needed.

This position will develop, document and train on self-directed learning processes, interact with and present information to staff in various formats, organize and facilitate training sessions with users to focus on improved performance for construction driven processes, and creatively approach process and procedure improvements by listening to concerns and challenges. The position will be responsible for updating and maintaining vendor process documentation in ProMapp and observe and collect feedback from users to identify opportunities for innovation and improvement.

This position may be eligible for variable remote working.

This position will engage in high performing, leading edge practices, valuing people, partners and stewardship. At IPF, we are committed to fostering an equitable, inclusive culture; engaging and hiring a diverse workforce.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Education, Business, Communications, Construction Management, or a related field of the department, one to three years of related and progressively more responsible or expansive work experience in the design, development and presentation of instructional programs using software or tools related to the educational programs being conducted; or an equivalent combination of education and experience.

Desired Qualifications

Experience in adult education, developing and giving presentations, Microsoft Office 365, process mapping software (like ProMapp), project management software (like Unifier), facility asset management software (like FAMIS/Planon), and survey creation (like Qualtrics). Familiarity with construction terminology and process’s ability to work on multiple projects and prioritize effectively.

A creative and innovative lifelong learner with the ability to communicate effectively with a diverse population; able to problem solve within a collaborative team environment; ability to understand different perspectives while utilizing expert knowledge of the technical operations of the job.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover letter

Resume

Together-we-will StatementThe university is requiring all MSU students, faculty and staff to be vaccinated against COVID-19 with limited exceptions. Learn more at: https://msu.edu/together-we-will/Work Hours

STANDARD 8-5

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding Eligibility ends on May 10, 2022 at 11:55 PM

Advertised: May 4, 2022 Eastern Daylight Time
Applications close: May 17, 2022 Eastern Daylight Time

Organization

Working at Michigan State University

Spartans work every day to advance the common good in uncommon ways.

Together, we tackle some of the world’s toughest problems to find solutions that make life better—from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.

We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.

We're good at it, and we've been at it for more than 150 years.

The nation’s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.

Today, MSU is one of the top research universities in the world—on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we’re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.

In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

Top Distinctions

U.S. News & World Report ranks MSU

29th among the nation’s public universities
First in the nation for 19 years for graduate programs in elementary and secondary education
First in the nation for graduate programs in nuclear physics and industrial and organizational psychology
First in the nation for undergraduate program in supply chain

Recognized for 11 consecutive years as one of the top 100 universities in the world by Shanghai Jiao Tong University in its annual Academic Ranking of World Universities

Ranks 46th among public universities for in-state students in Kiplinger’s 2013 edition of Best Values in Public Colleges

Silver rating from the Association for the Advancement of Sustainability in Higher Education’s STARS program, which measures and encourages sustainability in education and research; operations; and planning, administration, and engagement

Member of the prestigious 62-member Association of American Universities

Only university in the country with on-campus medical schools graduating allopathic (MD) and osteopathic (DO) physicians, and veterinarians (DVMs)

Among the largest single-campus residence hall system in the country with 27 halls in five neighborhoods and two apartment villages.

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