Director of Football Operations

Colgate University
Hamilton, NY

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Administrative Jobs
Institutional & Business Affairs, Athletics
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Category:


Position Title:

Director of Football Operations

Full Time/Part Time:

Full Time





Department Statement:

Colgate Athletics seeks to be a welcoming and diverse association of students, coaches, staff, alumni and fans in which all people are treated equitably and respectfully, and can contribute fully to our success; we share common goals, we affirm open communication and civility, we honor the sacredness of each person, we accept responsibility to act for the common good, we care for and serve one another, and we honor our history while celebrating our evolution; and, we strive to consistently perform at the upper range of our potential, to get better every day with a goal to win – to win in competition, in the classroom, in the community and in the lives of every member of the Colgate Community.


Manage all aspects of team and staff recruiting travel including arranging flights, hotel
accommodations, ground transportation, team per diem and trip itineraries.

Reconciliation of team and staff travel expenses following University and Athletics Business Office policies and procedures.

Manage all aspects of official and unofficial campus visits of prospect student-athletes; booking travel and hotel accommodations when applicable and submitting required compliance documentation.

Manage all procurement and purchasing services for program.

Support the execution of game competition contracts, both home and away games.

Serve as sport liaison with Athletics Administration for personnel and payroll issues.

Assist Head Coach with budget management for program.

Manage documentation and support of incoming and returning students including admissions, housing, student-athlete development, financial aid, eligibility and clearinghouse data for the teams.

Manage preparation and coordination of recruiting correspondence for mail or electronic

Work collaboratively with communications and creative services unit on social media strategy and presence for program.

Maintain confidential and routine records, such as financial aid records, NLI forms,
budget reports, compliance forms, procurement documents, competition forms and student-athlete class schedules.

Comply with all NCAA, Patriot League and Colgate University rules, regulations and

Other duties as assigned by the coaches and sports administration team.


Office Productivity


Demonstrated ability to effectively utilize all university productivity applications (e.g. MS Office, Concur, EMS, CMS, and Google) to include:

  • collecting, updating, formatting and organizing moderately complex data such as sorts, filters, charts, pivot tables, all basic to intermediate level formulae, table of content formatting, mail merges, track changes and other similar features.

Demonstrated ability to efficiently leverage standard office software to manage calendars, contacts and email correspondence for department staff.


Event Planning


  • Demonstrated ability to plan, manage, coordinate or oversee events requiring a high level of coordination and collaboration.
  • Demonstrated ability to source and negotiate favorable contract terms and service delivery from vendors.
  • Demonstrated ability to effectively produce and manage RSVP lists and special requests of participants.
  • Demonstrated ability to communicate all aspects of planning events.
  • Demonstrated ability to quickly, efficiently and inexpensively alter plans.


Travel Logistics


  • Demonstrated ability to effectively create travel plans involving multiple modes of transportation, destinations and lodging.
  • Demonstrated ability to quickly, efficiently and inexpensively alter travel plans and itineraries.
  • Demonstrated ability to consistently stay within university travel restrictions and guidelines.


Technical Data Systems


  • Demonstrated ability to utilize relevant data systems/software, e.g. Enterprise Resource Planning tool (Banner), Business Intelligence (Tableau), ARMS, and TeamWorks.
  • Demonstrated ability to enter, manipulate, query and export all data sets used in day-­to-­day situations.
  • Demonstrated ability to use all day­-to-­day and core functionality of all relevant systems.


Administrative Procedures


  • Demonstrated mastery of commonly used Colgate and divisional/functional administrative policies and practices.
  • Has knowledge sufficient to follow administrative procedures and processes that are most critical to the department.
  • Has knowledge sufficient to train others on all core and common administrative procedures.
  • Has knowledge sufficient to create desktop aids or guides in the execution of common administrative procedures and processes.
  • Demonstrated ability to effectively pull together sensitive and moderately complex data and information into an organized and cohesive product.


Constituent Engagement


  • Demonstrated ability to create welcoming and professional environment for all constituents, including but not limited to colleagues, coaches, prospective and current student-athletes, alumni, and parents.
  • Demonstrated ability to use positive, engaging communications.
  • Demonstrated ability to listen, respond effectively and follow up appropriately, while being mindful and attentive to feedback.
  • Makes use of specialized knowledge to assist others in resolving problems.
  • Identifies opportunities for improving customer service methods.


Relationship Stewardship


  • Demonstrated ability to strategize long-range stewardship opportunities and methods to advance the mission of the program particularly with prospective students and alumni.


Personal Accountability for Results


  • Takes responsibility for decisions, performance, and outcomes;
  • behaves in a responsible manner with a positive attitude;
  • shows self-awareness and openness to feedback.


Effective Communication


  • Demonstrates effective written and oral communication skills;
  • shares information and seeks input from others;
  • adapts communication to diverse audiences;
  • protects private and confidential information.


Problem Solving and Decision Making


  • Analyzes and prioritizes situations to identify and solve problems;
  • generates solutions to improve efficiency and quality;
  • involves others in solving problems and making decisions;
  • factors organizational goals into decisions;
  • makes clear, transparent, and timely decisions.


Change Management


  • Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance;
  • understands the long-term direction of the university and can relate this to departmental area;
  • adapts to new methodologies;
  • identifies and acts on areas where change is appropriate.


Leadership and Teamwork


  • Applies skills and knowledge to provide a climate to achieve departmental and organizational success;
  • balances individual and department goals;
  • helps others perform at their best;
  • builds productive relationships to enhance individual and organizational effectiveness;
  • treats others with respect;
  • resolves conflicts among team members.


Creativity and Innovation


  • Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level;
  • critically assesses the effectiveness of new initiatives.


Diversity and Inclusion


  • Demonstrates respect for people and their differences;
  • understands the benefits of a diverse workforce;
  • earns the trust and respect of others;
  • includes and welcomes others;
  • works to understand the perspective of others;
  • promotes opportunities to experience diversity within our community.




  • Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus;
  • supports and advances the university’s sustainability initiatives;
  • influences others to use sustainable practices.

Professional Experience/ Qualifications:

Bachelor’s degree AND two (2) years of experience in sport operations or equivalent combination of education and relevant experience

Preferred Qualifications:

Bachelor’s degree AND 2 – 5 years of experience in Division I football operations


Bachelor’s degree required
Master’s degree preferred

Other Information:

Colgate University is committed to the principle of institutional control in administering its athletics program in a manner consistent with the NCAA, ECAC, and Patriot League rules. Each individual involved in the athletics division is obligated to maintain competency and knowledge of the rules, to act within their realm of responsibility in full compliance with the governing legislation, and to report any violation of NCAA, ECAC or Patriot League rules of which they are aware. Should a situation warrant further investigation, you have an affirmative obligation to cooperate full in the infractions process, including the investigation and adjudication of a case. The failure to do so can be grounds for your termination with cause.

Requisition Number:




Job Open Date:


Open Until Filled:


EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:

The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:


Colgate is a nationally recognized liberal arts college set on a beautiful campus in central New York.

Some 2,900 undergraduates are enrolled in 54 programs, taking advantage of the university's award-winning curriculumoff-campus study program, and numerous research opportunities.

Students enjoy small class sizes taught by expert faculty members -- not teaching assistants.

The university’s strategic plan offers a blueprint for turning today’s students into tomorrow’s leaders, joining the scores of alumni already playing major roles in a variety of fields. The Center for Career Services is a key player as students make this transition.

Colgate hums with activity. It is a place where the arts thrive. Student-athletes compete at the very highest level of NCAA Division I sports. There are dozens of club and intramural sports programs, and the college’s outdoor education program is second to none.

Above all, Colgate is about academic excellence. It is a tradition forged in 1819 and honed through the years by each class of select students.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

The Office of Equity and Diversity at Colgate is charged with fostering a diverse and collaborative community by increasing understanding, respect and inclusion. It is the mission of the office to support campus diversity initiatives with the goal of increasing understanding, respect and inclusion, and to ensure compliance with policies relating to affirmative action, discrimination, and harassment.  The university’s strong commitment to equal opportunity and inclusivity is clearly articulated in the diversity mission statement found here.  The university strives to provide an environment where everyone in our community can learn about, appreciate, and celebrate our diverse cultures and gain understanding, knowledge and skills to be engaged citizens locally as well as globally.

Colgate University fully subscribes to all federal and state civil rights laws banning discrimination in private institutions of higher education. Colgate will not discriminate against any student, employee or applicant for employment because of race, color, sex, pregnancy, religion, creed, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, sexual orientation, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any complaint process at the Equal Employment Opportunity Commission or other human rights agencies. This nondiscrimination policy covers both employment and access to educational opportunities.  It is the policy of the university to provide equal opportunity in employment and not to discriminate against any individuals with disabilities who are qualified for employment in the positions for which they apply. Reasonable accommodations will be provided in accordance with applicable laws and regulations.

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