S08414P

IT MANAGER

FD-Information Technology

PLEASE NOTE: On December 7, 2021, the federal District Court for the Southern District of Georgia issued a preliminary injunction against enforcing the vaccine requirement for
Federal Contractors pending further review. As a result, the requirements of the Executive Order and associated guidance, including the vaccination requirement for covered contractor employees, are currently not in effect.

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

External

TRS or ORP

Employee

Benefits Eligible

Full Time

Monday – Friday
8:00am – 5:00pm

72000.00

05/05/2022

Yes

07/01/2022

Athens Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

PLEASE NOTE: On December 7, 2021, the federal District Court for the Southern District of Georgia issued a preliminary injunction against enforcing the vaccine requirement for
Federal Contractors pending further review. As a result, the requirements of the Executive Order and associated guidance, including the vaccination requirement for covered contractor employees, are currently not in effect.

The University of Georgia is a Federal Contractor as defined by Presidential Executive Order 14042 and subject to the requirement that Federal Contractors must ensure that all covered employees, including those working remotely, are fully vaccinated by January 4, 2022. You may be required to show proof of your fully vaccinated status at the time of your start date, or have received a medical or religious exemption from the fully vaccinated requirement at the time of your start date. For more information regarding the Federal Contractor fully vaccinated employment requirement please visit https://coronavirus.uga.edu/executive-order/ or call (706) 542-2222.

IT (Information Technology) Professional

Exempt

IT

1.00

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

The IT Manager helps lead the client services and system administration functions for F&A IT Support. Client services provide technology support for staff, consultants, and auditors throughout the Finance Division, Finance & Administration. Client support includes all aspects of desktop support and management including, but not limited to, hardware, software, deployment, networking, security, and peripheral support (printers, multi-function copiers, and smartphones). Client support also includes support on various software applications such as Microsoft Office, Professional Education Portal (PEP), Campus Receivables Collector (CRC)\Perkins Loan, Alertus, EdExpress, UiPath, RFGen, Projecto, Kofax, etc. System administration functions include the provisioning of servers, both physical and virtual, maintaining system operations during business hours, performing system maintenance after business hours, troubleshooting system issues, maintaining an adequate security posture, monitoring the consumption of resources (e.g., storage space), and planning for capacity needs. This position provides technical leadership and support IT staff in F&A IT and consults on changes and projects.
This position utilizes excellent interpersonal, technical, and organizational skills as well as familiarity with UGA IT policies and resources. This position is expected to have advanced experience with server virtualization (Microsoft Hyper-V technology), iSCSI storage (Nimble Storage), Microsoft Active Directory, Group Policy, Microsoft Systems Center, networking, security, and desktop management. The position incumbent is expected to be available outside of normal business hours to support F&A operations and projects.

Experience with:
1) WINDOWS server environment
2) Hyper-V Clustering
3) Microsoft Systems Center Suite
4) Active Directory
5) SQL Server
6) RPA (UiPath)

* Good written and verbal communication skills
* Able to work both independently and with a team of other professionals.

Lift or move computers and printers when necessary.

No

Yes

No

No

No

No

Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

- Oversee, manage, and provide guidance in planning strategic direction for all servers and network services, which includes support to the Finance Division, Office of Emergency Preparedness, Office of University Architects, and Office of the VP for Finance & Administration.
- Provide technical leadership for services such as Group Policy, Active Directory, virtualization, security, software deployment, Hyper-V, database administration, etc.
- Oversee, participate in and lead complex IT projects.
- Develop and implement standards, guidelines, and policies for IT Support in collaboration with team members and in alignment with F&A.
- Act as the IT liaison for F&A units, working closely with functional managers on issue resolution, communication, and teamwork.
- Identify areas of concern and recommend staffing changes when needed in order to meet IT challenges.

50

Champion the Help Desk software adoption through the organization and routinely audit the system for data integrity.
- Collect, analyze, and disseminate IT resource metrics.
- Engage in data gathering and reporting for various systems and processes, such as SCCM, TeamDynamix, and Operating System patches.
- Ensure compliance with UGA policies, internal standards, and best practices. Identify any areas of concern and consult with the supervisor as needed.
- Develop, modify, and review systems and process documentation for IT staff and clients.

25

- Act as the primary vendor liaison for several systems, including Nimble Storage, Projecto, Alertus, RFGen, CRC, EdExpress, and Kofax.
- Gather quotes from vendors and initiate purchases for IT systems.
- Participate in staff hiring process within F&A IT.
- Represent Finance & Administration IT in various IT sessions, such as UGANET and ad hoc committees across campus.
- Develop and deliver IT system training to IT staff and functional clients.

25

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Brandon Silvers

bsilvers@uga.edu