Description
Position: Collections Data Analyst (Data Analytics Analyst 2)  

Department: University Libraries

Exempt; MR11

POSITION SUMMARY

This position fulfills critical roles for the Collection Strategy unit, which works collaboratively across the libraries and campus to provide data findings to guide the collection activities that provide outstanding information resources to support teaching, research, and public service needs of the University of Tennessee, Knoxville. The Collections Data Analyst oversees the collection and management of data related to the Libraries’ physical and electronic collections. The position’s work provides the data, analyses, and tools needed to make informed collection decisions, which account for more than 12 million dollars of spending annually. The Collections Data Analyst designs and develops research methods, tools, and applications to improve data management, collection, and reporting; performs data analyses; interprets results across data sets and provides recommendations to subject matter experts; organizes results in different formats for different reporting and audience needs; and develops and delivers training for others to assist in data analysis projects.

Qualifications
RESPONSIBILITIES

Data Collection and Management Oversees the collection and management of data representing the quantitative use and value of the Libraries' collections in all formats. This includes usage data for electronic resources across more than 100 different platforms, physical usage data from the Libraries’ integrated library system, citation data from citation databases, and publication data from research management databases. Investigates and determines the best way to resolve complex data management issues with data harvested from a variety of sources.  Identifies and resolves errors in the data and data collection processes and initiates and performs data audits to maintain data integrity. Develops and implements tools and methods for automated data collection to streamline data gathering processes. Develops and manages databases for raw data storage and backup access. Evaluates current and future data collection and management needs and determines the best way to meet those needs. Investigates, recommends, and implements processes to collect and manage new data as accreditation reporting and international collection data standards change. Stays abreast of changes to international standards for electronic collection data, SUSHI, and other protocols, and implements and communicates related changes to others within the Libraries.Documents processes and creates procedures for workflows.

Data Analysis and Reporting Performs complex data analysis using advanced modeling methods to answer questions about the use and value of resources. Identifies appropriate data points for collection evaluations with little guidance. Creates collection profiles for subject area reporting needs. Identifies strengths and analyzes gaps for different parts of the collection. Synthesizes data from multiple data sets, interprets results, and makes recommendations to department colleagues and subject liaisons. Organizes results and findings to effectively communicate with audiences in and outside of the Libraries. Plans, designs, and produces customized reports from a variety of data sources for a variety of needs. Investigates and recommends the best ways to resolve complex data analysis and reporting issues.Trains and manages GSLAs and GRAs work Develops and delivers training. Assigns and manages projects. Provides work direction.Other duties as assigned Develops and maintains two-way communication with vendors for troubleshooting issues, keeping abreast of changing standards and procedures, and ascertaining necessary information in a timely manner related to data. Develops and/or manages individual projects as necessary, which includes planning, creating project timelines, coordinating staff and students across departments, managing progress, and communicating results.QUALIFICATIONS

Required

Bachelor’s degree in Business, Computer Science, Information Sciences or related fields3 years' experiences in statistical analysis, project management, data management or related fieldsKnowledge of advanced research methods, statistical techniques, and quantitative methodology. Knowledge and an understanding of multiple complex systems from which data are derived. Attention to detail. Analytical and problem-solving skills. Ability to build and program databases. Ability to multi-task and prioritize tasks in a work environment characterized by rapid change and short timelines. Ability to utilize standard statistical software. Ability to write queries to extract and gather data. Ability to work with diverse audiences. Ability to work independently and collaboratively. Ability to communicate effectively with a variety of people, both orally and in writing.Ability to train, direct, and evaluate the work of others. Ability to present findings in a logical manner. Ability to manage projects.

Preferred

Master’s degree in Business, Computer Science, Information Sciences, or related fields & 1 year of experience with statistical analysis, project management, data management, or related fields.Knowledge of integrated library systems and library discovery systems. Knowledge of COUNTER Code of Practice. Knowledge of SUSHI protocol. Knowledge of library databases. Knowledge of bibliographic records.

The UT Libraries champions diversity in collections and staffing. The University of Tennessee is committed to creating a welcoming environment. More information about how we put our principles of civility and community into action is available at https://www.lib.utk.edu/diversity/.

Application Procedures

A background check is required prior to hiring.  In order to be considered for candidacy, you must submit a cover letter addressing the above qualifications and a current resume.  

For assistance or questions about using the UT online application system, contact University of Tennessee Human Resources:

105 Student Services Building, Knoxville, TN 37996-0213

Office Hours are 8:00 a.m. to 5:00 p.m.

(865) 974-8847

Job: Other Professional
Primary Location: US-Tennessee-knoxville
Organization: Library
Schedule: Full-time
Job Posting: Apr 29, 2022, 9:43:36 AM