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HR Technical Support

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Job Details

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Job Summary

Utilizes basic IT knowledge to analyze, configure, test, modify, and write documentation and procedures for maintenance of information systems utilized by Human Resources, primarily Workday.

Primary Responsibilities

  • Provide Workday system support to HR, end-users, and all employees at BYUH

  • Deliver personalized training to campus community on Workday by phone, email and in-person

  • Create instructional documentation for end-users

  • Assist with maintaining the website for the Human Resources department

  • Create, prepare, and maintain PDF forms used by the department

  • Continue to improve processes and implement new functionality through research and testing

  • Test and troubleshoot when errors occur in the system

  • Build reports for HR and other departments

  • Maintain data validation and system clean-up

Desired Skills

  • Strong written and verbal English language proficiency

  • Well organized and pays attention to detail

  • Self-motivated and dependable; able to work on projects independently or in group settings

  • Knowledge of Excel, PowerPoint, and Adobe

  • Previous office experience preferred


HR and any Computing majors preferred (CS, IT, CIS, IS)


Working at Brigham Young University Hawaii

BRIGHAM YOUNG UNIVERSITY–HAWAII is the preeminent international center of learning in the Pacific. Its small campus is a unique laboratory of intercultural leadership development, where a diverse population of 2,500 students representing over 70 countries live, study, and work together. Small classes taught by expert faculty empower students to master challenging and relevant curriculum, while affordable tuition, financial aid, and online study options make this valuable education more accessible than ever.

Operated by The Church of Jesus Christ of Latter-day Saints, a total BYU–Hawaii education involves not only intellectual learning and career preparation, but also moral, ethical, and spiritual enrichment. All the while, students enjoy living and learning in one of the most beautiful places on earth. Graduates go forth to serve, prepared to promote peace and prosperity as leaders worldwide.

The spirit of Aloha is what BYU–Hawaii employees wear when performing their duties. "Aloha" means mutual regard and affection and extends warmth in caring with no obligation in return. "Aloha" is the essence of relationships in which each person is important.

BYU–Hawaii employees find fulfillment as they take part in the mission of Brigham Young University Hawaii: "to assist individuals in their quest for perfection and eternal life and in their efforts to influence the establishment of peace internationally."

Find Us
(808) 675-3446
55-220 Kulanui Street
BYUH #1947
United States
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