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Libraries & Learning Commons Information Specialist - FWS Only (2022/2023)

University of La Verne
La Verne Central Campus

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Administrative Jobs
Academic Affairs, Librarians & Library Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title:

Libraries & Learning Commons Information Specialist - FWS Only (2022/2023)

Student Position Type:

Federal Work Study

Appointment Type:


Work Schedule:

We offer flexible work hours, based on the student worker’s availability.
This position will require at least 5 hours per week.
This position will work an in person schedule with shifts that must be worked on campus

Hiring Manager:

Donna Williams

Job Description Summary:

Information Specialists assist patrons of the Libraries & Learning Commons departments (Wilson Library, Academic Success Center and the Center for Teaching & Learning), providing customer service and front desk support for students, staff, and faculty members.

Specific Duties:

  1. Learn policies, procedures, resources and programs specific to the unit, which may include but is not limited to job attendance & customer service expectations, the call numbering system of library books, 25Live room-booking, the unit’s website, and the various job positions & their duties within the unit.
  2. Unit operations processing and maintenance, which may include but is not limited to retrieving & returning books from/to shelves, labeling & packaging of requested books to be sent out to patrons, searching for missing books, refilling of paper in patron printers & copiers, maintaining neatness of the patron areas.
  3. Assist & support unit patrons, which may include but is not limited to answering the phone, retrieving voicemail messages, rescheduling of tutoring as becomes necessary, checking in/out books & technical equipment, scheduling of rooms, minor hardware & software use support.
  4. Other duties as assigned by Wilson Library professional staff members.

Minimum Qualifications:

  1. Good verbal and written command of English language.
  2. Google docs
  3. MS Office Suite

Preferred Qualifications:

  1. Good organizational skills
  2. Good customer service orientation

Benefits Summary:

Employees are eligible for the following benefits:

One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.

University of La Verne Defined Contribution Retirement Plan – can contribute employee voluntary contributions, excluding wages derived from federal work study funds.

In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.

Covered under the University of La Verne Workers Compensation Insurance.


La Verne Central Campus

Posting Number:


Open Date:


Close Date:


Open Until Filled:


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The University of La Verne is a 124 year old, independent, comprehensive, doctoral granting institution in southern California with an emphasis on research and publication. Classified by Carnegie as a Community-Engaged University, La Verne offers high quality, liberal arts and professional degree programs at the undergraduate to doctoral levels to traditional-age and adult learners. The main campus is located in La Verne, 35 miles from downtown Los Angeles, along the foothills of the San Gabriel Mountains.

The University is designated as a Hispanic Serving Institution with 40% of the student population identifying itself as “Hispanic/Latino,” 55% students of color, 10% international students, and a large proportion first-generation. All programs have high retention and graduation rates for underrepresented minorities.  The University has a strong commitment to diversity and places a high priority on creating an environment that supports the growth and success of underrepresented and underserved populations.

The La Verne Experience is at the center of a strategic plan that is focused on serving an ethnically and economically diverse student population, one that is representative of the demographics of California.  The La Verne Experience pedagogical features include learning communities, theory-to-practice, experiential learning, community engagement and reflective practice.  Two prominent annual rankings of America’s Best Colleges - U.S. News & World Report, and Forbes Magazine recognize the University of La Verne as one of the nation’s top national universities. 

For more information regarding the University of La Verne, visit our website at

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