Clinical Research Coordinator

University of California, San Francisco
Zuckerberg San Francisco General (ZSFG)

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job Code and Payroll Title
Job Summary
The Clinical Research Coordinator (CRC) will be responsible for all aspects of research coordination for the implementation evaluation of multicomponent interventions for patients living with HIV (PLWH) who experience homelessness and unstably housing (HUH) in San Francisco.  The CRC will be responsible for the implementation evaluation of the Positive-health Onsite Program for Unstably housed Populations (“POP-UP”) clinic, an innovative multicomponent model of care for PLWH who experience HUH.  In addition, the CRC will be responsible for the implementation evaluation of four multicomponent interventions for PLWH who experience HUH in San Francisco as well as the evaluation of patient preferences for specific retention intervention features. The CRC will work at an independent level to assist the Principal Investigators with research activities associated with POP-UP Clinic and additional multi-component interventions including data collection, data management, patient interviews and surveys and quality assurance.  The CRC will create, clean, update, and manage databases and comprehensive datasets and reports.  The CRC will also conduct interviews and administer surveys to patients. The CRC with interact with health care providers, clinical researchers, collaborators, funders, and varied administration and professional staff. The incumbent will oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; report study progress to investigators; participate in any internal or external audits or reviews of study protocols; and perform other duties as assigned.
Req Number
Job Title
Clinical Research Coordinator
Employee Class
Shift Length
8 Hours
Additional Shift Details
Monday - Friday, 8am - 5pm
Bargaining Unit
University Professional Technical Employees – Research Support Professionals Unit (UPTE-RX)
Job Category
Research and Scientific
Required Qualifications
  • HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training
  • Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
  • Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
  • HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
  • Superior organizational skills, oral/written communication skills, attention to detail and accuracy. 
  • Responsible, motivated, efficient. Able to take initiative, prioritize, think critically, and meet deadlines. Comfortable working both independently and in a team setting. 
  • Interpersonal skills necessary to interact effectively with a wide range of health professionals, administrators, and subjects, both verbally and in writing
  • Ability to multi-task with demanding timeframes.
  • Ability to use discretion and maintain confidentiality.
  • Ability to use sound judgment in responding to issues and concerns.
  • Demonstrate excellent attendance and reliability.

Preferred Qualifications
    BA/BS degree in related field Experience working with populations living with HIV and/or patients experiencing unstably housing or homelessness and/or vulnerable populations with complex psychosocial conditionsMinimum of two years’ experience in clinical, community health setting and/or research setting. Fluency in the usage of UCSF IRB online IRIS system Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation. Experience working with culturally and linguistically diverse groups Experience with electronic medical records Experience using Research Electronic Data Capture (REDCap) systemExperience with qualitative and quantitative data analysisKnowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines
  • Experience applying the following regulations and guidelines:
  • Good Clinical Practice Guidelines
  • Health Information and Accountability Act (HIPAA)
  • The Protection of Human Research Subjects
  • CHR regulations for recruitment and consent of research subjects
  • Effective Cash Handling Procedures
  • Environmental Health and Safety Training
  • Fire Safety Training

Position Type
Full Time
Department Name
Division of HIV, Infectious Diseases and Global Medicine
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Department Description
The Division of HIV, Infectious Diseases and Global Medicine at the University of California San Francisco is an internationally recognized global leader in clinical care, research, and education. With its home base located at Zuckerberg San Francisco General (ZSFG), the Division has been ranked as the top facility in the country for AIDS care for over a decade. The Division’s work is featured frequently in the media and it is often visited by international, national, state, and local dignitaries and delegations. The Division consists of approximately 36 faculty members and 170 academic and staff employees. It is the largest Division of the Department of Medicine (DOM) at ZSFG, with a total expenditure budget of approximately $45 million dollars.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.
Zuckerberg San Francisco General (ZSFG)

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