DREAM Center Supervisor (USU)

California State University at Northridge

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job no: 513701
Work type: Auxiliary
Location: Northridge
Categories: At-Will, Full Time


The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness.


CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.


One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.


Under the guidance of the Manager, DREAM (Dreamers, Resources, Empowerment, Advocacy, and Mentorship) Center, the DREAM Center Supervisor is responsible for performing a wide variety of duties associated with ensuring or assisting in ensuring the daily operation of the DREAM Center and its programs and activities.


  • Supervise day-to-day operation of the DREAM Center including customer service, facility maintenance and technological support;
  • Assist with training and supervising the work of part-time student assistants, monitor performance; generate performance evaluations; monitor disciplinary actions;
  • Perform administrative assignments including but not limited to scheduling student assistants and monitoring student employee time cards;
  • Participate in University Student Union staff meetings, activities, training and development programs and professional development activities;
  • Supervise the planning, coordination, implementation and evaluation of all DREAM Center weekly, monthly and annual events;
  • Assist with creating and overseeing content development for informational brochures, bi-weekly newsletter, social media posts, website, press releases, posters/fliers, and other marketing materials;
  • Assist with overseeing customer feedback, center data reports, social media, and communication;
  • Participate in program sponsored professional development activities and related University Student Union training programs to enhance work-related professional growth;
  • Serve on USU committees and work teams, and attend meetings and events;
  • Perform other related duties as assigned.



Equivalent to graduation from a four-year college or university with a bachelor’s degree in an applicable field.


One year related experience, preferably working in a college union, and which involved supervision of student employees and/or volunteers.

Special Requirements:

Not Applicable.

Preferred Qualifications:

Not Applicable.

Knowledge, Skills and/or Abilities:

  • General knowledge of undocumented student needs and University resources
  • General knowledge of State and Federal Law impacting undocumented students
  • General knowledge of supervision
  • General knowledge of program planning
  • General knowledge of student development theory and desired outcomes
  • Knowledge of Microsoft Word, Excel and Outlook or other email systems
  • Effectively organize, implement and supervise programs and services
  • Successfully communicate with students, faculty, staff and subordinates including the ability clearly express ideas and directions verbally and in writing including attention to composition, punctuation, grammar, and spelling
  • Effectively lead and supervise individuals and groups
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Work independently on multiple tasks
  • Recognize multicultural value systems and work accordingly


Work is generally performed in a temperature-controlled office environment. Must be able to work under pressure and adhere to deadlines. Must be flexible with ability to adapt readily to change. Regular contact with students, faculty, staff, administrators, and the general public required.


  • Lifting, carrying, pushing or pulling light objects
  • Sitting or standing for extended periods of time
  • Hearing and speaking to exchange information in person and on the telephone
  • Bending at the waist, kneeling or crouching
  • Dexterity of hands and fingers to operate a computer keyboard

    This position supervises part-time student assistant employees.


    This position is employed through University Student Union (USU). USU offers an excellent benefits package.

    This position is expected to start on July 11, 2022.

    The anticipated hiring range will be as follows and is dependent on experience and qualifications:

    Hourly: $ 20.26 - $ 23.07

    Biweekly: $ 1,621.38 - $ 1,846.15

    Annually: $ 42,156 - $ 48,000

    HOURS: Full-Time 40 hours per week; may include early mornings, late evenings and weekends.


    The University Student Union (USU) at California State University, Northridge (CSUN) is proud to operate on the CSUN campus. As part of the campus community, the USU follows California State University (CSU) policy that requires all faculty, staff and students who are accessing campus facilities at any university location to be vaccinated against the virus that causes COVID-19. The policy does allow for medical or religious exemption from the vaccination requirement. The USU will require all of its employees, current or new, to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation.


    Applications received through May 4, 2022 will be considered in the initial review and review of applications will continue until position is filled.

    In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the USU.


    Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers


    A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.

    Advertised: Apr 25, 2022 (9:00 AM) Pacific Daylight Time
    Applications close: Open until filled

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