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Processing Specialist I

National University
Financial Aid; Hybrid Remote; United States

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Position Summary:

Processing Specialists are responsible for many of the background processes that support the student financial services team. The processes include, but are not limited to, packaging financial aid, reviewing, and approving disbursements, creating final accounting letters, processing R2T4s, verification, and processing credit balances. This position is also responsible for assisting with ensuring that Northcentral is in compliance with all applicable federal/state statutes and regulations.

Essential Functions:

    Ensures daily communication with the Department of Education systems, including importing and exporting Title IV aid data.Financial aid packaging, disbursement review, and credit balance review processes.Ensures timely and accurate review and processing of verification, c-codes, conflicting information and professional judgment.Processes R2T4, ensuring timely and accurate completion.VA student processing and service.Ensures timely creation of Final Accounting Letters (FAL).Other duties as assigned. Reasonable and consistent attendance to fulfill requirements of the position.
Supervisory Responsibilities: N/A


Education & Experience:

    Bachelor’s degree in relevant field requiredMinimum of one (1) year of financial or accounting experience preferredCurrent knowledge of financial aid programs and regulations requiredExperience with data processing and automated records maintenance systems preferredExperience with the online delivery of education preferredExperience with non-term semesters strongly desiredExperience in higher education preferredExperience working in a technology-driven enterprise preferredAll skills, abilities and education will be considered for minimum qualifications
Competencies/Technical/Functional Skills:

    Knowledge of available private, state, and federal financial aid programs.Knowledge of academic and business workings of a higher education institution.Knowledge of University policies and procedures.Knowledge of EDExpress software. Skill in oral and written communication.Skill in operating equipment, such as personal computer, fax, copier, phone system.Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages.Ability to multi-task and prioritize.Ability to use and facilitate online communication using email and/or other technology-based communication media.Ability to problem-solve.Ability to maintain confidentiality.Ability to prepare letters, reports and business correspondence.Excellent customer service skills.Organized with good time management skills.Highly organized and detail oriented.Proficient with Microsoft Word and other applications in the Microsoft Office suite.

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

The National University System offers a comprehensive benefits package, competitive salaries, and an opportunity to work in an innovative environment that supports diversity. It is our policy to provide equal employment opportunities for all applicants and employees. The System does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, marital status, sexual orientation or any other basis protected by state of federal laws.

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