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Student Services Advisor I

University of Southern California
Los Angeles, CA

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Employment Type
Full Time
Institution Type
Four-Year Institution
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The Department of Political Science and International Relations within the Dornsife College of Letters, Arts, and Sciences is seeking applicants for a Student Services Advisor I position. Known for its outstanding undergraduate opportunities, the POIR department offers five popular undergraduate majors: International Relations, International Relations Global Business, International Relations Global Economy, Intelligence and Cyber Operations, and Political Science. It also features seven minors. It also offers fellowship and study abroad opportunities for its majors.

We seek highly motivated candidates with strong communication, organizational, leadership and interpersonal skills, as well as a genuine interest in working with students, staff and faculty involved in undergraduate education. The staff person will work to facilitate communication between students, staff, and faculty about department events, curriculum requirements and changes. They will report to the POIR Senior Administrator. They will join a team of 10 staff in the Department of Political Science and International Relations. They must have the ability to work in a fast-paced and team-oriented environment, as well as be flexible in the face of changing priorities and fluctuating workloads.


  • Counsels or advises prospective students and families on admissions and academic requirements
  • Counsels undergraduate students with records and registration, placement and career services, and student programs.
  • Provides academic counseling for undergraduate graduate students.
  • Provides career information and limited internship placement services
  • Maintains academic unit student records and coordinates registration activities, grading, degree progress, enrollment and degree verification, and transcripts.
  • Plans and coordinates student events including commencement, orientation receptions, and award ceremonies.
  • Provides administrative support to faculty and academic committees.
  • May supervise student workers

Preferred Qualifications:

  • Experience in student services counseling, and academic advisement.
  • Must have a strong understanding of relevant university policy, including national standards and practices in relevant areas.
  • Demonstrated experience with problem identification and conflict resolution.
  • Highly proficient with Microsoft Office Suite (including Word, Excel, Outlook and PowerPoint).
  • Strong written and communication skills.
  • Ability to build and maintain strong working relationships with students, staff, and faculty.
  • Demonstrated strong personal mastery, including ethics, interpersonal skills, and engage in continuous learning.
  • Ability to manage multiple projects, adjust to changing priorities and performing well under pressure.
  • Demonstrated organizational skills, extreme attention to detail and ability to work both independently and as part of a team.

Salary range: $28.18 - $30.96 per hour DOE.

Benefits include a competitive salary, a rich array of USC benefits including healthcare (including dental and vision), 403(b), tuition reimbursement, national holidays, paid vacation and more. This is a full-time non-exempt position that will require substantial commitment and flexibility.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance.

If you are interested, please submit your complete application. Please include a cover letter and resume with references. Thank you for your interest!

Required Documents and Additional Information:

  • Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

  • Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.

  • USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education: Bachelor's degreeMinimum Experience: 1 yearMinimum Field of Expertise: Student program or services experience
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