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Student Personnel Assistant - Student Services

Employer
Los Rios Community College District
Location
Los Rios Community College District (Cosumnes River College)

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Posting Title:

Student Personnel Assistant - Student Services

Location:

Los Rios Community College District (Cosumnes River College)

Department Location:

Veterans Resource Center

Posting Number:

C01964P

The Institution:

Cosumnes River College:

About
Cosumnes River College (CRC) values diversity, focuses on creativity and personal enrichment, and empowers students to reach their full potential as informed and productive members of the community. CRC is a leader in innovative ideas and sustainable values. One of the four colleges of the Los Rios Community College District, Cosumnes River College seeks candidates who are knowledgeable about the impact of implicit bias in teaching and learning, and who implement culturally responsive teaching techniques and effective practices for engaging students.

Serving south Sacramento County and Elk Grove since 1970, CRC’s main campus and its Elk Grove center provide a dynamic learning environment for more than 14,000 ethnically and racially diverse students. One of the top 10 most diverse 2-year public colleges in the nation (noted in the Almanac of Higher Education, Fall 2015), CRC is a student-centered, open-access community college dedicated to preparing students for an ever-changing future.

Our Strengths
CRC awards Associate of Arts and Associate of Science degrees, Associate degrees for Transfer, Career Education certificates, and transfer credit for students who intend to continue their education at a four- year college or university. Our 200+ programs include automotive technology, radio, television and film, allied heath, veterinary technology, and architecture and design technology, among others.

With a focus on improving completion outcomes for all students, programs like Umoja, the Puente project, and DIOP Scholars and Native American Higher Ed Resources, look to increase the number of Latinx, African-American, and Native American students who complete a degree, certificate and/or transfer to four-year colleges and universities. Student support services and programs including CARE, EOPS, Enriched Scholars, and First Year Experience enhance the ability of all students to complete college. CRC is recognized as a Hispanic-Serving Institution (HSI) and as an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI).

Our Vision
CRC strives to be an exemplary and innovative community college that empowers students and employees to strengthen the cultural, social, economic, and environmental well-being of their communities

Position Summary:

Under general supervision of assigned manager/supervisor, serves as a staff assistant in providing student services and information on college programs in one or more of the following areas: Admissions and Records, Call Center, and/or Matriculation.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Benefits:

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 17 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position’s FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked divided by the percentage of months worked to get the position’s FTE (e.g., a position that is 30 hours per week with a work year of 12 months: 30/40 = 0.75; 12/12 = 1; 0.75/1 = 0.75 FTE). For the full LRCEA contract agreement, details click here.

Assignment Responsibilities:

Oversees students, peer assistants, and temporary staff; maintains confidentiality of information and materials; serves as a resource person to students and staff; develops forms for office use; and performs general office duties such as filing, maintaining records, answering the phone, and making appointments. Prepares periodic reports; provides assistance in coordination of budget requests and allocations; transmits data to the central district computer; and attends appropriate conferences, workshops and staff meetings as assigned. Recruits, interviews, hires, and trains student aides and temporary staff for registration, orientation, and office work; and maintains timesheets and tracks budget for student aides and temporaries. Perform related duties as assigned.

Admissions & Records: Distributes program information materials, catalogs and brochures; prepares and updates lists of information and resources available; answers routine questions regarding program requirements; and interprets program regulations and assists students in obtaining needed support services. Maintains bulletin boards, display racks, and other visual displays; provides program assistance to individual students, staff, and faculty; assists in performing high school liaison duties including participation in college day/night programs and routine visits to feeder high schools; and assists with business liaison duties including participation in Ed/Career Fairs and on-site registrations at our off-campus locations. Collects information about students using records and tests; assists in coordination of veteran’s benefit programs for students; and provides assistance in coordination and planning for activities in the Reentry/Women’s Center. Compiles and studies occupational, educational, and economic information to assist students in making and carrying out vocational and educational objectives; generates and monitors bulk mail; and provides assistance in coordinating efforts for advertising (signs, newspaper ads, press releases, TV.)

Call Center: Intakes inquiries using phone and other current technology based systems to guide, advise, and direct students and general public to appropriate resources; maintains ongoing relationships with staff and administration to remain current with all marketing, academic components, and special events; coordinates problem resolution with appropriate departments; assists with coordination of call campaigns for recruitment, retention and completion efforts; guides students to complete application process, academic program selection, additional enrollment processes, and college visits.

Matriculation: Develops and distributes information packets to high school principals and counseling departments announcing each semester’s registration procedure. Distributes early application packets to high schools and at special events. Coordinates student retention project; coordinates phone calls for the purpose of recruitment/retention/persistence; keeps staff informed about enrollment management activities; answers tutoring questions and schedules student appointments with tutor; hires, schedules, oversees, and collects timesheets for all tutors; proctors make-up tests; may assist with DSP&S note taking, tutoring and test proctoring during summer session; logs hours of tutors and tutees; collects and evaluates information about students referred by faculty for early alert services. Provides students with assessment information and directs them to appropriate campus services; operates computerized assessment systems; scores tests using computer scoring systems. May assist with administering diagnostic, placement and specialized tests, vocational interest inventories, and aptitude tests, and proctor exams. Conducts assessment orientation sessions. Assists with large and small group orientations to the college; develops, coordinates, and delivers new student orientation presentations using PowerPoint; assists in producing and updating new student orientation video in English and other selected languages; works with counselors to develop their orientation presentations; and maintains database of student orientation information and attendance and posts on SARS.

Work Year:

11 month

Work Schedule:

8:00 a.m. to 4:30 p.m., Monday-Friday
July through May

Alternate work schedules and remote/hybrid assignments may be available depending upon the operational needs of the department and employee performance.

Total Hrs per Week/Day:

40 hours per week

Minimum Qualifications:

EXPERIENCE: Two years of experience in a student support services position or similar position with related duties.

EDUCATION: Completion of an Associate’s Degree or 60 semester units (90 quarter units).

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)

Education must be from an accredited institution.

Application Instructions:

  1. A completed Los Rios Community College District Classified Application (required)
  2. Resume (required)
  3. Letter of Interest (required)
  4. Official transcripts of college/university work (will be required at time of hire)
NOTES
  • Applications submitted without all required documents, listed above, will be disqualified.
  • Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.·
  • Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
  • Applicants are required to submit official transcripts within 60 days of the time of hire.
  • Graduate advising documents and grade reports will not be accepted as official transcripts.
  • Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
  • A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
  • Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.

Do not submit additional materials that are not requested.

Salary:

$22.84 per hour LRCCD Salary Schedules

Additional Salary Information:

No additional salary information to note

Posting Date:

04/22/2022

Closing Date:

05/12/2022

Open Continuously:

No

Beginning On (or About):

06/01/2022

How and where to apply:

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. Application services are available between 8:00 a.m. and 5:00 p.m., Monday through Friday. If you need assistance with any phase of the application process, please call (916) 568-3112 during our business hours.

After hours inquiries should be emailed to [email protected] Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions:

Conditions Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during this recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university must be submitted within 60 days of hire.

All faculty and staff must be fully vaccinated in order to:

  • be physically present on District premises for an extended amount of time, generally more than 15 minutes; or
  • participate in District activities for an extended amount of time, generally more than 15 minutes; or
  • be inside a building or office
unless they receive an approved medical exemption or religious accommodation.
All new hires must be fully vaccinated or receive an approved medical or religious exemption within forty-five (45) calendar days of hire. Within seven (7) calendar days, all new hires must show proof they have received the first dose of a two-dose vaccine, or one dose of a one-dose vaccine, or have applied for a medical or religious exemption.

For the latest information on the COVID Vaccine mandate, please visit the COVID Vaccine Requirements informational page.


Quicklink:

https://jobs.losrios.edu/postings/18167

Organization

Welcome to the Los Rios Community College District, one of the nation's most respected learning institutions and the second-largest community college district in California. We are a two-year public college district that serves the greater Sacramento region.

Los Rios includes: American River, Cosumnes River, Folsom Lake and Sacramento City colleges; major education and outreach centers in Davis, Elk Grove, Natomas, Placerville, Rancho Cordova and West Sacramento; and specialized workforce and economic development programs for business, government and organizations throughout the region. Our colleges offer AA/AS degrees, certificates and transfer education opportunities - students complete freshman and sophomore years and transfer to a four-year college or university - in more than 70 career fields.

The District's 2,400 square mile service area includes all of Sacramento County, most of El Dorado County and parts of Yolo, Placer and Solano counties. About 75,000 students are enrolled in our colleges.

Find Us
Website
Telephone
916-568-3112
Location
1919 Spanos Court
Sacramento
CA
95825
United States
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