Operations Analyst

University of California, San Francisco
North Beach (SF)

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job Code and Payroll Title
007377 ADMIN OFCR 3
Job Summary
The Operations Analyst position is essential to the day-to-day operations of the Development Office as it is the first point of contact that a donor or visitor interacts with during a visit or call to the office. The Operations Analyst will serve as the person of expertise triaging and re-directing calls to the appropriate staff and in many cases will be the person to resolve the inquiry. The administrative aspect provides both administrative support and independent coordination of projects. The position requires working with confidential donor and personnel information while maintaining confidentiality.

The Operations Analyst uses professional concepts to apply organization policies and procedures to oversee a variety of ongoing administrative operational issues. Assist in administering a defined operational program on behalf of the Development Office. Analyzes and resolves operational problems of moderate scope.

Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services include activities in finance and human resources and may also include IT, facilities, or student services. General management activities include long and short-range strategic planning in determining the mission and directing all activities of multidisciplinary departments through subordinate management staff.

The purpose of this position is to support UDAR in their mission to advance the Chancellor’s priorities and UCSF’s goals via superior communications services and fundraising. This position reports to the Associate Director of Operations and is a mid-level member of the UDAR operations and administration team, serving as the “right hand” to the Associate Director.

The Operations analyst works the Assoc. Director of Operations in providing mid-level budget and financial analysis to the UDAR unit budget manager to manage budgets responsibly and effectively, as well as to facilitate monitoring central expenses e.g., facilities, central supplies, cell phones, etc. In addition, this position serves as the backup to the Assoc. Director of Operations and provides general administrative support across the department and its units, all of which are headquartered at UCSF’s offsite campus at 2001 The Embarcadero. This position supports and provides counsel to the Finance and Administration unit and CDS on a variety of operational and administrative issues as well as mid-level financial and budgetary issues, including monitoring funding priorities and independently performing ongoing analysis to track, evaluate, project and report on the financial status of all the unit budget manager’s funds, with oversight from the Assoc. Director of Operations. This position analyzes policy and administrative and finance-oriented problems and coordinates UDAR’s annual budget planning.

As a member of the operations and administrative team, this position is cross trained to perform multiple responsibilities that enable the mission of UDAR to be carried out in a professional and timely manner. In addition, the incumbent provides executive assistance to the Assoc. Director of Operations and advises/executes on key business and personnel matters with oversight from the Director of Operations.
Req Number
Job Title
Operations Analyst
Employee Class
Shift Length
8 Hours
Additional Shift Details
M – F; 8:00 am – 5:00 pm
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Job Category
Professional (Non-Clinical)
Required Qualifications
  • Bachelor's degree in related area and 3 or more years of directly related work experience; and / or equivalent experience / training
  • Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees
  • Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills
  • Knowledge of a variety of administrative operational activities such as, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines
  • Ability to use discretion and maintain confidentiality
  • Strong skills in short-term planning, analysis, problem-solving, and customer service

Preferred Qualifications
  • Solid knowledge of common University-specific computer application programs
  • Property management and facilities experience
  • Thorough knowledge of university rules and regulations, processes, protocols and procedures for budget, accounting, and fund management, and / or personnel management

Position Type
Full Time
Department Name
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Department Description
The UCSF Foundation and the Office of University Development and Alumni Relations (UDAR) are responsible for fostering and strengthening the campus outreach efforts to UCSF constituents and for garnering private support for the campus and the Medical Center. In raising private support, UDAR identifies, qualifies, solicits and stewards donors for the schools, medical centers, departments and programs on campus; accepts and administers all private gifts to the university through The Regents or the UCSF Foundation; and manages all alumni relations activities, campus support group activities and campus events. The UDAR office staffs the UCSF Foundation. The office is also responsible for the design and implementation of fundraising campaigns for UCSF.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.
North Beach (SF)

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