Resident Director

Loyola Marymount University
Westchester Campus

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

This position is responsible for the overall development and administration of a supportive learning environment within an assigned residential community ranging in size from 250 to 450 residents. The Resident Director plays an integral role in shaping the experience of residential students and will assist in developing a premier residential experience that expands on our rich Jesuit Catholic traditions and supports the academic mission of LMU. The Student Housing Office is committed to utilizing Los Angeles as an urban classroom to foster a supportive and challenging multi-cultural learning environment for residents. The Resident Director is a 11-month, live in position and serves in a 24-hour on-call duty rotation.

Crisis Response and Conduct Management (30%)
  • Respond to incidents that occur in the assigned community during normal business hours

  • Participate in a year round 24 hour on-call duty rotation, including university break periods

  • Serve in a weekly intake process in conjunction with the Department of Public Safety

  • Oversee community policy education and enforcement initiatives

  • Serve as a University Conduct Administrator and adjudicate student conduct cases

  • Function as a mandated reporter for incidents relating to sexual and interpersonal misconduct, mental health, and substance abuse

Administration (25%)
  • Supervise implementation of building safety and security measures including but not limited to health and safety inspections, fire drills, roster verification, hall openings and closings, housing selection, housing transition, and roommate changes

  • Serve on department and university committees and task forces

  • Establish and maintain communication with supervisors, Dean of Student’s Office, and Student Psychological Services concerning students of concern

  • Prepare and monitor program and administrative budgets

  • Liaison with campus partners regarding building maintenance, custodial concerns, and other services that support the Student Housing Office

  • Contribute to the department’s continuous quality improvement efforts and customer service training

Community Development and Student Engagement (25%)
  • Responsible for the overall development and management of an assigned residential community

  • Foster a supportive multi-cultural environment through community programming and contact with students and staff

  • Counsel, advise, and make referrals to residential students as appropriate including follow up to ensure satisfactory resolution

  • Provide programmatic and administrative oversight for Living-Learning Communities, Theme Communities, or special programs/populations in the assigned residential area

  • Assist Resident Advisors and other hall staff (Resident Ministers, Faculty in Residence, and Faculty Fellows) in developing intentional plans to further the academic, social, and personal development of residents

  • Maintain a high level of visibility in the assigned residential area

Staff Supervision and Advising (20%)
  • Supervise a team of 6-12 Resident Advisors

  • Assist in the recruitment, selection, training, and evaluation of Resident Advisors

  • Recruit, train, oversee, advise, and support the building council, including attending planned officer retreats, meetings, and programmatic events

  • Develop, implement, and support training efforts for student staff within the community and department

  • Communicate regularly with student staff via weekly staff meetings, individual consultations, email, and daily personal contact

  • Participate in departmental and divisional training and development events

  • Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualification

  • Typically a Master Degree in College Student Personnel Administration, Higher Education, or closely related field or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes

  • A minimum of one year of professional experience, post masters. Preferred experience supervising student staff. Experience working closely with students from diverse backgrounds in a higher education setting.

  • Familiarity with and sensitive to the goals of Catholic higher education in an intercultural environment

  • Experience dealing with sensitive and confidential matters.

  • Demonstrated ability to establish and maintain effective and appropriate staff and student relationships. Effectively supervise, lead, coach, evaluate, advise, and assist others.

  • Understand and apply conflict management and crisis intervention strategies.

  • Work autonomously and as a team member

  • Manage budgets and other resources

  • Demonstrated computer competency and preferably knowledgeable of Microsoft systems.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

COVID Vaccination Requirement

To ensure the safety and well-being of our community Loyola Marymount University requires that all students, faculty and staff are vaccinated or have been approved for a qualifying medical or religious exemption.


Staff Term (Fixed Term)


Loyola Marymount University, founded in 1911, is the largest Catholic university on the West Coast. LMU offers more than 80 undergraduate degrees and programs. The Graduate Division offers 29 master’s degrees, one doctoral degree and 15 credential programs.

LMU generates more than $250 million annually in direct economic activity in Southern California and employs more than 2,240 people. Students volunteer more than 175,000 service hours a year with 350 community organizations. LMU was named a 2007 “Treasure of Los Angeles.” Many programs, including the Leavey Center for the Study of Los Angeles, the Bioethics Institute, the School of Education and the Dept. of Natural Science, make L.A.’s politics, healthcare, education and environment part of the curriculum. Loyola Law School is the first ABA-accredited law school in California with a mandatory pro bono requirement.

At Loyola Marymount University, diversity is fundamental to our mission and identity. But, a diverse campus takes time to develop and flourish. It is a work in progress that involves each and every one of us: student, faculty, and staff.

LMU must be a place where people feel free to say what they think and where they also listen with respect to what others say -- not simply in the classroom but also in residence halls and dining rooms, in staff and faculty meetings, and whenever two people talk on the bluff. Through speaking and listening, we probe diversity, work though the challenges it poses, and reveal the richness of its promise.

With sweeping vistas of downtown Los Angeles and the Pacific Ocean, Loyola Marymount University is situated in one of the most dynamic and diverse cities in the world. Los Angeles is the second largest city in the United States, with an estimated population of 4 million. Residential development is booming, cultural institutions are multiplying, and retail and entertainment options are thriving on an unprecedented scale. LMU students and faculty take all that Los Angeles has to offer, and use it as a laboratory for understanding the complexity of cultures, industries, images, and opportunities that Southern California embraces.


Find Us
One LMU Drive
Suite 1900
Los Angeles
United States

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