Security Dispatcher

Palm Beach State College
Lake Worth Campus

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job DescriptionResponsible for providing dispatch functions and clerical support within the security department. Receives and transmits radio communications. Observes video camera surveillance monitors to various areas of the campus. Handles ongoing radio dispatch duties and contacts appropriate individuals for medical emergencies. This role may be required to work a fluctuating schedule to include nights, weekends, and at other campuses as scheduled.

Minimum Base Pay: $14.82. All salary calculations start at the minimum salary and will be based on candidate's education and experience.

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary)

  • Handles ongoing radio dispatcher duties. Directs emergency medical personnel to the appropriate areas of the campus during emergency situations. Contacts appropriate individuals for medical emergencies. Inputs information into Autotract/DMV system monthly.

  • Coordinates the activities of one or more staff. Assists in scheduling and administrative requirements.

  • Prepares correspondence, maintains citation, and call log documents, and accurately responds to inquiries.

  • Maintains and control records to include database, logs, cost records, and general records. Does not include bookkeeping.

  • Issues faculty, student and staff parking authorizations and issues related reports.

  • Monitors status of emergency communications systems to include video surveillance.

  • Sets up and organizes files and manuals and distributes as needed.

  • Prepares and manages general correspondence and reports.

  • Performs administrative support functions such as typing and editing forms, reports, memos and correspondence, making photocopies, scanning and managing phone calls.

  • Performs other job-related duties as assigned.

Required Minimum Qualifications:

Education and Experience:

  • High school diploma or GED

  • One year of related experience

Knowledge of:

  • Microsoft Office Professional or similar application

Skilled in:

  • Delivering a high level of customer service

  • Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness

  • Attention to detail while maintaining effective time and task management

Ability to:

  • Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service

  • Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public

Licenses, Registration, Certifications, or Special Requirements:

  • Regular physical attendance required

  • May require working at other campuses

Work Environment and Physical Demand:

  • Reach and grasp objects

  • Stoop, bend, kneel, crouch, or crawl

  • Stand for extended periods of time

  • Use of video display terminal

  • Use of manual dexterity and fine motor skills

  • Communicate information orally and in writing

  • Receive and understand information through oral and written communication

  • Proofread and check documents for accuracy

  • Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

I have read and acknowledge receipt of my job description.

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

Employment InformationPlease review the following information in order to apply for a position at Palm Beach State College:
  • Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
  • Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
  • An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

Application Deadline

This position is open until filled

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