Coordinator, Employee Relations

Florida Gulf Coast University
Main Campus

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job Summary

The Coordinator, Employee Relations consults with managers on resolution of employee relations issues and/or concerns. Facilitates communication resolution of employee issues and concerns in conjunction with managers, employees and HR management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques.

Florida Gulf Coast University is committed to establishing and maintaining an inclusive working and learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of the campus life reflect a diverse, multi-cultural, and international worldview.

At FGCU, we collectively stand against any individual or group that practices any form of racism, discrimination, intolerance, hate expressions, or disrespect. We are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, religious beliefs, abilities, ages, gender identities, sexual orientations, socio-economic status, cultural traditions, family statuses, and military backgrounds. FGCU strives to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our University stronger. The University community recognizes the importance of a diverse and inclusive institution and holds these ideals as paramount for the current and future success of the institution.

We seek colleagues who promote and embrace diversity, equity, and inclusion. We encourage individuals from diverse backgrounds to apply for this position as we believe that our University will grow and move forward through a commitment of equality for all.

Job Description

Typical duties include but not limited to:

  • Provides specialized, professional consultation and training on employee relations, performance improvement and employee disciplinary issues to managers, employees, and Human Resources professionals. Maintains corrective action monitoring and follow-up with managers on steps within the process.
  • Collaborates with supervisors on the development and review of supporting documentation for corrective actions and performance management. Produces impartial and thorough Performance Improvement Plans in partnership with the manager. Guide managers and employees throughout the performance management process.
  • Audits existing processes and workflows, augment, streamline and refine as required by new laws, policies, regulations, and human resources initiatives.
  • Develops, refines and maintains employee relations tracking systems; collect and analyze employee relations data and prepare periodic reports.
  • Interprets and explain policies, procedures, and regulations related to employee related issues.
  • Provides in-service training and facilitates meetings, workshops, and seminars for the purpose of identifying issues, developing recommendations, and supporting staff. Serves as a resource to the campus community.

Other duties:

  • Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

  • Bachelor's degree from an accredited institution in Business Administration, Human Resources, or closely related field.
  • Two years of professional, full-time experience in Human Resources or closely related field.
  • Any appropriate combination of relevant education, experience, and/or certifications may be considered.
  • Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook) software.

Preferred Qualifications:

  • Two year of professional, full-time experience in Employee Relations, Human Resources or closely related field.
  • Two years of consulting experience with demonstrated ability to influence, coach, and build relationships with employees and leaders across all levels of the University.
  • Previous project management experience with strong attention to details to efficiently and simultaneously manage multiple projects to completion.

Knowledge, Skills, and Abilities:

  • Knowledge of federal and state employment laws and regulations.
  • Foundational knowledge and understanding of employment and HR-related laws, regulations, policies, principles, concepts and practices.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
  • Ability to listen and make decisions based on the facts.
  • Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion.
  • Ability to maintain confidentiality and discretion at all times.
  • Ability to diffuse and respond professionally to stressful situations and difficult people.
  • Ability to interact in a professional manner with a diverse group of staff, faculty and students.
  • Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion.
  • Ability to exercise a high degree of discretion, integrity, and sensitivity with the utmost sensitivity and confidentiality.

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