Sr. Associate Director of Admissions, MS Programs

Employer
Santa Clara University
Location
Santa Clara, CA

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Title:Sr. Associate Director of Admissions, MS Programs

Position Type:Regular

Salary Range:

$66,600 - $78,300 annual; commensurate with experience

Pay Frequency:Annual

POSITION PURPOSE

The Sr. Associate Director of Admissions, MS Programs works as part of the Graduate Business Programs Office team and has primary oversight for aII MS Programs. This position is responsible for the direction, development and implementation of academic and co-curricular activities from the time an applicant accepts an offer of admission through the student's tenure at the Leavey School of Business. The Director will oversee academic advising, implement academic policy, represent Santa Clara University to the graduate business student population as Well as community organizations and vendors.

The primary purpose of this position is to develop, manage, and implement the recruitment and admissions strategies for MS programs (online, in-person, and hybrid). The Senior Director position develops the recruitment strategy and oversees operations required for achieving admissions targets. This includes coordination, monitoring of, and communication with the recruitment services provided by the online program management provider. These activities are expected to result in consistent enrollment of high-quality students and increased awareness of graduate business programs. There is budget oversight and supervisory responsibility of 1 full time employees and student assistants.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Marketing, Recruitment & Admissions

  • Designing and execute recruitment events for online and in-person prospects
  • Develop recruitment strategy to meet application, admission, and yield targets for all programs (MS in Business Analytics, MS in Finance, and MS in Information Systems)
  • Develop and manage effective recruiting events on-campus and off-campus.
  • Utilize electronic media and other channels to reach prospective students.
  • Provide input into advertising plan specific to graduate business programs.
  • Partner with external relations and career management teams to develop sustainable sources of qualified students from the Silicon Valley business community.
  • Assess effectiveness of targeting strategies and communications channels for prospects and applicants.
  • Work with the Sr. Assistant Dean of Marketing and Communications to revise website and online communications channels.
  • Manage operations and admission staff.
  • Review applications and render admission decisions.
  • Facilitate and lead scholarship operations.
  • Monitor and assess competitive graduate business programs
  • Obtain and analyze admissions feedback from prospects, applicants, and admits.
  • Complete periodic profiling of new students by program.
  • Assess effectiveness of targeting strategies and communications channels for prospects and applicants. Develop plans for adjustments as needed.
  • Coordinate and monitor the effectiveness of the online programs management vendor in recruiting for online graduate business programs
  • As needed to meet recruiting goals, communicate and oversee adjustments by the online programs management vendor in recruiting efforts

Strategy

  • Sits on the Sr. Assistant Dean's leadership team and assists with weekly strategic meetings for the whole department.
  • Provides leadership and strategy for the MS programs and coordinates messaging as appropriate with the Sr. Assistant Dean.
  • Provides counsel and advice as needed to the Sr. Assistant Dean on important topics for the graduate business programs departments and office.

Application Operations

  • Manage admission staff and coordination with online program management vendor.
  • Utilize social media applications as appropriate.
  • Manage all application procedures and incorporate best practices.
  • Review applications and render admission decisions in the Slate system.
  • Oversee applicant communication and service.
  • Oversee the GMAT/ GRE waiver policy for all MS Programs
  • Ensure smooth transition to academic support team.
  • Interview MS students

Financial Aid

  • Facilitate and lead scholarship operations.
  • Work with Financial Aid and Bursar’s office to insure timely communication.
  • Effectively use funds to increase quality and quantity of students.

C. PROVIDES WORK DIRECTION
  • Assistant Director MS Admissions
  • Student Office Assistants

D. RECEIVES WORK DIRECTION FROM
  • Assistant Dean, Graduate Business Programs
  • Associate Dean, Leavey School of Business

E. GENERAL GUIDELINES
  • Recommends initiatives and implements changes to improve quality and services.
  • Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
  • Maintains contact with customers and solicits feedback for improved services.
  • Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
  • Researches and develops resources that create timely and efficient workflow.
  • Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
  • Prepares and submits reports as requested and required.
  • Develops and implements guidelines to support the functions of the unit.
  • Builds and maintains relationships with University departments

F. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge

  • Understanding and support of the Jesuit tradition of education and commitment to the fundamental values of service 1 others, community and diversity

  • Understanding of graduate business education

  • Understanding of customer service

Skills

  • Competency working with students of different cultural, ethnic, racial and socioeconomic backgrounds

  • Oral and written communication skills, including experience in speaking to groups of various sizes and of varying cultures.

  • Organizational skills including time management, multitasking, and project completion

  • Commitment to customer services, both internal and external to the department

Abilities

  • Demonstrated experience in managing and handling multiple projects simultaneously

  • Demonstrated ability to plan meetings and events

  • Demonstrated ability to understand the needs of graduate students

  • Demonstrated ability to understand the needs of international students

  • Demonstrated ability to facilitate meetings

  • Demonstrated ability to communicate with and engage volunteers

  • Demonstrated ability to ability to use information systems or databases to manage event registration, payments, and data about students, faculty, staff and alumni

  • Demonstrated ability to complete projects from inception to implementation

  • Demonstrated ability to cultivate collaborative interpersonal relationships with internal and external constituencies

  • Demonstrated ability to work beyond conventional business hours by having the flexibility to work in the evenings and on weekends when necessary

  • Demonstrated ability to independently carry out tasks of varying complexity

Education and/or Experience

  • Bachelor's Degree required; and

  • 5-6 years of related work experience

Preferred qualifications

  • Master's Degree preferred

  • Higher Education experience preferred

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this Job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

  • Considerable time is spent at a desk using a computer terminal.

  • May be required to travel to other buildings on the campus.

  • May be required to attend conference and training sessions within Bay Area or In- or out-of-state locations.

  • May be required to occasionally travel to outside customers, venders or suppliers.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee

encounters while performing the essential functions of this job.

(Examples)

  • Indoor office environment with windows

  • Cubicle Office space with no celling ·

  • Private conference rooms available for confidential meetings with students, staff, and faculty for both scheduled appointments and drop in meetings

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu , www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Organization

Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees.

Santa Clara University requires all employees to be fully vaccinated against COVID-19. This mandate allows for limited exemptions.

Santa Clara University does not sponsor work visas for staff positions. If hired, individuals must independently provide proof of their eligibility to work in the United States.

Santa Clara University offers a comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families. Visit our benefits page for more information.

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