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Academic Coach

Dutchess Community College
Poughkeepsie,, NY

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Administrative Jobs
Institutional & Business Affairs, Athletics
Employment Type
Full Time
Institution Type
Community College
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Job Details

Category:: Academic Support
Department:: Academic Coaching and Transfer Center
Locations:: Poughkeepsie,, NY
Posted:: Apr 20, 2022
Closes:: Open Until Filled
Type:: Full-time
Position ID:: 145495

About Dutchess Community College:

Located in the heart of New York's beautiful and historic mid-Hudson Valley, just 90 minutes north of New York City, DCC is part of the State University of New York, the largest comprehensive public higher education system in the country. Recently honored among Campus Pride's Top 8 Community Colleges Leading the Way for LGBTQ Inclusion, DCC is dedicated to respecting individuality, embracing diversity and partnering with the community to achieve shared goals. The College welcomes applications from faculty and staff who share and are anxious to support the institution's values of Excellence, Access, Diversity, Collaboration and Accountability, and who are passionate about engaging with both students and the community.

Job Description:

The Academic Coach will assist students in academic planning related to the students' abilities and interests. The coach will also convey and interpret DCC's rules and regulations, academic prerequisites, programs, majors and courses of study. Additionally the coach may work directly with faculty in various departments to enhance the advisement process and refer students to other resources as appropriate. The coach will play an integral part in the College's efforts towards student success, retention and graduation. The Academic Coach will advocate for student educational achievement to the highest attainable standard, support student goals, and uphold the educational mission of the college. The coach will proactively contact and be available for student advisees on a regular basis. As part of this position there will be an expectation to support the functional use of Starfish Early Alert at Dutchess Community College and within the ACT Center, specifically. This will entail technological capability to work on the administrative components of a software, the ability to creatively troubleshoot and problem solve, and the communication skills to effectively partner with various departments and faculty.

Coaching Duties and Responsibilities:

  • Clarify personal values, abilities, interests and goals for the student's academics and life.
  • Help students define and develop realistic educational career plans through schedule planning for each semester, including summer school if appropriate, to ensure each student has an up-to-date academic schedule plan through graduation.
  • Become knowledgeable about and adhere to institutional policies, procedures, and requirements.
  • Provide accurate and timely information; communicate information in a useful, efficient and effective manner.
  • Recognize and respect students' diverse backgrounds and possess strong interpersonal communication skills.
  • Maintain student records and organize resource materials pertinent to each student's needs.
  • Manage technology needed to support advising programs, including but not limited to Banner, DegreeWorks, and Starfish.
  • Maintain and enhance the functionality of Starfish Early Alert.
  • Coordinate with various partners involved with Starfish (faculty, staff, students, and Starfish account managers) in regards to the usage and features of the woftware.
  • Create progress surveys twice a semester.
  • Participate in onboarding and other enrollment initiatives.
  • Participate in recruitment programs.
  • Participate in departmental, divisional, and institutional assessment activities
  • Additional duties as assigned by Enrollment Managment and Student Success Division


Required Qualifications:

  • Bachelor's Degree, in a field of study that enhances the individual's ability to assist students as an Academic Advisor.
  • A minimum of 4 years of related experience in a college setting, especially in the areas of academic coaching, transfer and/or delivery of academic support services.
  • Excellent written and oral communication skills.
  • Concern for student needs in a demanding academic context as well as flexibility, patience, and professional integrity.
  • The ability to work effectively with a diverse faculty, staff, and student body.
  • The ability to work evenings and weekends as needed.

Preferred Qualifications:

  • Master's Degree, preferably in higher education or a field of study that enhances the individual's ability to assist students as an Academic Advisor.
  • A minimum of 3 years of related experience in a college setting especially in the areas of academic coaching, and/or delivery of academic support services.
  • Experience working with students in a community college environment.

Additional Information:

Non Teaching Educator (NTE) positions are covered by a collective bargaining agreement between Dutchess Community College and Dutchess United Educators (DUE).

Employment will require a criminal background screening.

Starting Salary is $53,316.00. DCC offers a competitive benefits package including medical, dental and vision, retirement options, paid leave, group life insurance and employee assistance programs.

Dutchess Community College is an AA/EOE employer. As part of the State University of New York (SUNY), in its continuing effort to seek equity in education and employment, and in support of federal and state anti-discrimination legislation, has adopted a policy to provide an educational and employment environment free from unlawful discrimination on the basis of race, color, national origin, religion, creed, age, sex, sexual orientation, disability, gender identity, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

Application Instructions:

To apply visit Please submit a resume and cover letter.


Working at Dutchess Community College 

Dutchess Community College has been in Dutchess County for more than 50 years. We have the reputation of being the best community college in the state for academic excellence and the success of our graduates. Students who transfer to a four-year school after Dutchess do better and graduate at a higher rate than students who transfer from other colleges. Plus, we currently have the lowest tuition of any college or university in the state.

Our main campus is in Poughkeepsie, with a major extension site in Wappingers Falls. Students can also take DCC classes at high schools throughout the county.

We offer associate degrees and certificates in more than 60 program areas. Some of these programs are occupationally-oriented, designed to provide the skills students need to enter the job market immediately upon graduation. Other programs are designed to provide the first two years' of study toward a bachelor’s degree at a four-year college or university. The certificate programs provide a condensed program in a particular field of study and usually can be completed in one or two semesters of study.

There are three different types of degrees from which students can choose:

The Associate in Arts Degree (A.A.) is used primarily for transfer programs that lead to the bachelor of arts degree at a four-year college or university. It may be used for general liberal arts programs.

The Associate in Science Degree (A.S.) may be used for certain occupationally-oriented studies, but is primarily designed to serve science or professionally-related programs that lead to transfer to a bachelor of science degree at a four-year college or university.

The Associate in Applied Science Degree (A.A.S.) is structured as an occupationally-oriented degree. However, it may be appropriate as a transfer degree to certain types of specialized baccalaureate program such as the bachelor's of technology.

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