Job no: 513110
Work type: Staff
Location: East Bay
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology
Salary and Benefits
The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $7,917.00/month and $10,000.00/month.
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position
Cal State East Bay’s enterprise-wide CRM implementation program, Compass, is scaling at a lightning speed! We are looking to expand our CRM development team in central ITS. This is a great opportunity for someone who is highly motivated to grow and learn with extensive training opportunities. We are seeking an ideal candidate who is committed to excellence in customer service, technical expertise, and development. Join our team to deliver high impact and meaningful projects focused on student success!
This position is responsible for designing, developing, and supporting innovative Salesforce (CRM) solutions to support faculty, staff, and student success initiatives. The position works with project manager(s), solution partners, other technical team members, and third-party applications/managed packages to expand the depth and breadth of the university’s CRM ecosystem. Even if you do not feel you fit all of the requirements, please apply anyway if you are motivated and willing to grow with us as we need individuals with all types of backgrounds and experiences to contribute to our team!
Solid knowledge of Object Oriented Design and Programming techniques.Proficiency in writing Apex code and triggers, lightning components, SOQL, SOSL, etc.Knowledge in developing and deploying solutions using Salesforce Lightning (Lightning Design System/Lightning App Builder/Lightning components).Strong understanding of relational databases.Experience in web programming, database design, SQL, data integration as well as experience with scripting languages, such as Java, Apex, or similar.Experience with cloud based products.Ability to work with end users to define functional requirements and to translate those requirements into technical specifications.Excellent verbal, written, and interpersonal communication skills.Creativity in finding solutions quickly and accurately.Attention to detail in communicating technical issues and implementing solutions.Customer service attitude and willingness to work in a cross functional team.
Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering or related discipline or equivalent combination of related education and relevant work experience.Salesforce application administration or development experience.
Preferred Skills and Knowledge
Condition(s) of Employment
Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate.
As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html
Cal State East Bay is not a sponsoring agency for Staff or Management positions.
The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
CSU Vaccination Policy
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [email protected].
Advertised: April 20, 2022 (4:30 PM) Pacific Daylight Time
Applications close: Open until filled