Student Administrative Services Advisor

Employer
Pepperdine University
Location
Malibu Campus

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job no: 500722
Work type: Regular
Location: Malibu Campus
Categories: Office of Student Information Systems

The Student Services Advisor is to serve as front-line representative for Student Administrative Services' OneStop department. This position assists students with administrative concerns, questions, and procedures and acts as liaison between students and the following areas: Financial Assistance, Housing & Residential Life, Registrar, Academic Advising, Convocation, Student Accounts, Student Insurance, Public Safety, Student Employment, Student Health/Counseling, International Programs, and International Student Services

Duties

  • Provide face-to-face interaction with students, colleagues and faculty to assist with registration, advisement, payments, records and any other issue.
  • Provide email and phone support to all those who contact our office regarding issues listed above.
  • Process paperwork such as petitions, transcript requests, payments, verifications, etc.
  • Actively support the mission of the institution by providing superior service and ensuring that the student is at the heart of the educational enterprise.
  • Perform other duties as assigned.
  • Uphold the University's mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree. Strong identification and support of the University's mission; service-orientation; interpersonal skills; ability to multi-task; PC-literate with knowledge of standard office applications; strong writing skills.

Preferred: Two years of related student administrative services experience; customer service experience and/or training; billing or collection experience.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Salary: Commensurate with experience.

Advertised: 18 Apr 2022 Pacific Daylight Time
Applications close:

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