Network Engineer I

University of Massachusetts Amherst
UMass Amherst

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 513833
Work type: Staff Full Time
Location: UMass Amherst
Department: IT Engineering
Categories: Computer & Information Technology

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Reporting to the Network Engineering Manager, the Network Engineer I assists with technical specification evaluations and recommendations for the enterprise’s networks. This encompasses all areas of enterprise wide connectivity, both analog and digital, that will include system configuration, troubleshooting, security, and resource monitoring to support the University’s strategic plan.

Essential Functions

  • Assists in designing and building the University’s computing networks, including data center, wide and local area networks.
  • Participates in the selection, integration and configuration of enterprise-wide computing and network resources.
  • Assists with network management planning, budgetary requirement gathering and network architecture assessments.
  • Helps prepare layouts and configurations as a normal part of project assignments.
  • Supports network integration projects, systems analysis, detailed systems design, and vendor engagement.
  • Improves customer satisfaction in reliability, availability, and cost of network service.
  • Reviews work for compliance within the established guidelines of national and international standards organizations.
  • Helps develop documentation to support recommendations.
  • Makes recommendations continually on changes in hardware and network configuration to improve delivery of service, and recommends network technology vendor products and services.
  • Informs management of potential network architecture/design problems before they occur and communicates solutions.
  • Works closely with more senior staff to provide testing, monitoring, and installation support of mainframe and network hardware as required.
  • Prioritizes assigned work to accommodate Information Technology and customer needs while minimizing impact on current projects.
  • Contributes to projects/committees that establish guidelines, set procedures, outline standards, and monitor for industry compliance.
  • Assists in training and development of Information Technology personnel in direct support of Information Technology delivery of services.
  • Works with all departments to make sure that their networks are secure, cost effective, maintainable, and add value to the business.

Other Functions

  • Perform other related duties as required.

Minimum Qualifications

  • Associate's degree in a technical, scientific or engineering discipline with over 3 years product evaluation and hands-on work experience in large networks.
    • -OR-at least 1 year Advanced Network certification and 4 years product evaluation and hands-on work experience in large networks.
    • -OR-In lieu of certification, 5 years product evaluation and hands-on work experience in large networks.
  • Experience assisting network teams to solve routing problems in a multiple vendor, multiple customer, multi-site environment.
  • Routing configuration experience, optimally advanced routing experience.
  • Experience with firewall configuration and wireless installation.
  • Ability to communicate effectively dealing with internal and external customers and suppliers.
  • Ability to work with peer engineers to implement and operate solutions.

Preferred Qualifications

  • Routing experience with L3VPN and EVPN.
  • Understanding of enterprise networking as it relates to identity management and AAA.
  • Advanced network certification is desirable.
  • Knowledge of network monitoring tools is desirable.
  • Optical network design and implementation experience.
  • Experience with information security practices and tools including firewall, authentication and authorization.

Physical Demands/Working Conditions

  • Typical office environment activities.

Additional Details

  • Number of non-student employees directly supervised: 0
  • Number of non-student employees indirectly supervised: 0
  • Average number of student employees supervised at any given time: 3

Work Schedule

  • Regular office hours, 37.5 hours a week.
  • Some off- hour/weekend work will be required to respond to critical network problems and modifications. Personal cell phone will be provided for off-hour contact consistent with departmental policies.
  • Participate team on-call rotation.

Salary Information

Level 30

PSU Salary Chart

Special Instructions to Applicants

Submit a resume, cover letter, and contact information for three (3) professional references. Applications will be accepted until the position has been filled.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Apr 19 2022 Eastern Daylight Time
Applications close:


The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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