University of Washington

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Employment Type
Full Time
Institution Type
Four-Year Institution
ACADEMIC SKILLS COUNSELOR IN SPOKANE Req #:205804Department:SCHOOL OF MEDICINEJob Location: Other Location Job Location Detail:SPOKANE Posting Date:05/25/2022 Closing Info:Open Until Filled Salary:Salary is commensurate with qualifications and experience. Shift:First Shift Notes:As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. Note: This job is located in Spokane, WA.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The School of Medicine has an outstanding opportunity for a full-time Academic Skills Counselor.

The Academic Skills Counselor (payroll title: Counseling Services Coordinator) reports to the Assistant Dean for Foundations in Spokane, with dotted line reporting to the Director of Academic Support in the Dean’s Office, School of Medicine. The Academic Skills Counselor is responsible for providing advice and support in the areas of adult learning, academic enhancement, time management, knowledge organization, test-taking, and remediation for medical students. The Academic Skills Counselor meets frequently with students, both for one-on-one coaching sessions and developing individualized study plans, as well as group informational meetings. Based in Spokane, this position is the primary contact for students at the Spokane site and will work collaboratively with other UWSOM stakeholders, including fellow support personnel Spokane, as well as academic counselors across the five state WWAMI (Washington, Wyoming, Alaska, Montana, and Idaho) regional campuses and clinical training sites.

This position works closely with the Assistant Dean for Foundations in Spokane, the Spokane College heads and faculty, School of Medicine faculty and staff, and the medical students. It also requires communication and collaboration with proactive advising, career advising, counseling and wellness activities, financial aid, curriculum, and registration and scheduling. This position requires a high degree of independent decision-making and problem-solving skills, along with the ability to prioritize many competing needs and tasks from students, faculty and the School’s administration. This position is expected to exercise independent judgment, solve problems, supervise, and develop innovative approaches to the management of a wide variety of academic support activities and initiatives. This position must be service-oriented and customer-focused, able to address administrative or academic questions, problems or concerns from faculty, staff, and students across the organization in a professional, prompt, and confidential manner. The position requires the ability to multitask, prioritize job responsibilities, and work effectively with faculty, students, and staff. This position is tasked with continuous quality improvement, and the enlistment of relevant stakeholder participation in developing strategic planning for future academic support programming.

The Academic Skills Counselor position directly impacts the scope and quality of School of Medicine academic support programs at the UW Spokane campus. Research has shown that medical students experience a higher degree of stress, depression, and anxiety than the non-medical student population. This position provides critical assistance and services towards fulfilling the national standard for academic support and tutoring services as required by the Liaison Committee on Medical Education.


Academic Support Services:
•Meets frequently with Spokane-based medical students to assess learning styles and develop individual collaborative study plans to address relevant areas of learning skills, time and study management, knowledge organization, and testing skills/preparation, and other areas of academic concern.
•Provides referrals to resources both on and off-campus, including tutoring, mental health counseling, disability services, career advising, financial aid, medical consultation, student affairs, advanced assessment services, and college faculty mentors as appropriate.
•Monitors and tracks student progress after each exam, identifying students of concern based on WWAMI Academic Support protocol, and reaching out to them individually.
•Collects and analyzes current and historical SOM student academic data. Prepares comprehensive reports on academic outcome performance data for all medical students and engage in continuous quality improvement for academic support services.
•Provides support for students to study for and pass USMLE Step 1, both via coordinating and delivering group workshops and creating individualized support and study plans.
•Facilitates the referral process for students in need of additional support services, both on and off campus, including mental health counseling, financial aid, career advising, and medical care.
•Delivers and develops group presentations and workshops for students and faculty on relevant academic support issues to improve learning skills and test-taking abilities, such as insight and skill development sessions based on cognitive learning theory and appropriate student development theories, including current learning strategies and resources.
•Provides resources and support for remediation and reassessment of exams, including USMLE board exams, and coursework in collaboration with course, block, and thread directors.

Learning Support Center Management:
•Communicates with medical students, faculty, mentors, and administration regarding academic issues, medical student concerns and progress, and current events/trends in curriculum delivery, licensing exams, and assessments/evaluations.
•Develops and maintains a library (virtual and physical) of self-directed learning and testing resource material for medical students and faculty.
•Attends staff meetings and is available for in person meetings with students, staff, and faculty.
•Maintains learning support center website.

•Master’s degree in educational psychology, counseling, adult learning, medicine, or related field.
•At least two years of previous experience or experience in a related field.

Additional requirements:
•Awareness of recruitment and retention issues related to students from diverse cultural, educational, and geographic backgrounds.
•Experience working with racial, cultural, and ethnic minority/underrepresented populations.
•Proven administrative, financial, and problem-solving skills.
•Ability to interpret and communicate to others complex policies and procedures.
•Proven leadership and strong oral and written communication skills.
•Ability to work independently with a high degree of reliability, accuracy, and productivity.
•Ability to handle confidential information responsibly.
•Demonstrated ability to maintain harmonious working relationships and effectively address complex and sensitive administrative issues.
•Proven track record in exercising discretion and independent judgment effectively in decision-making processes.
•Evidence of ability to be innovative in the workplace.
•Computer proficiency with statistical software, word processing and databases in a Windows and/or Mac environment.

Equivalent education and/or experience may substitute for minimum requirements.

•Ph.D., Psy.D., or Ed.D. in psychology, education, counseling, or related field.
•Experience as an academic skills counselor in a higher education institution.
•Teaching experience in the areas of basic science coursework, study skills, test management, and test preparation for students from various backgrounds and educational levels.
•Experience working with health science student populations.
•Professional experience working in adult learning and/or remediation.
•Familiar with standardized examinations that apply to medical students (i.e., MCAT, USMLE, etc.).

The position intermittently requires evening and weekend time to participate in medical student programs, meet project deadlines and attend meetings. Some travel will be required to regional WWAMI sites and national meetings.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral. The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].


Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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