Assistant Director, International Student & Scholar Services

Gonzaga University
Spokane, WA

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Employment Type
Full Time
Institution Type
Four-Year Institution
Who We Are:

At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.

Our competitive benefit packages are part of Gonzaga’s commitment to care for the whole person. Packages include medical, dental, vision, life insurance, disability insurance, flexible spending accounts, retirement, tuition benefits, and other University-provided benefits.

We also provide numerous resources which help bring balance to the complexities of work and personal life through our work/life and wellness programs.

Position Title:

Assistant Director, International Student & Scholar Services

Posting Number:



International Student & Scholar Services

Work Schedule:

Standard office hours are Monday – Friday, 8:00 AM – 5:00 PM. Incumbent may work non-standard hours as needed.

Employment Status:


Hours per Week:


Months per Year:


Job Purpose:

The Assistant Director of International Student & Scholar Services (ISSS) works closely with and reports to the Director of ISSS. This position will serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), and is the primary point of contact for international student athletes and visiting scholars. This position provides high quality international student and scholar advising, develops cultural programming and supports all ISSS functions and responsibilities, and supports Gonzaga’s mission for intercultural competence and global engagement.

Essential Function Category Title:

Serves as Designated School Official (DSO) and Alternate Responsible Officer (ARO)

% of time for section:


Function Details:

Must have in-depth knowledge of immigration regulations and federal laws pertaining to F and J visa categories; counsels on individual cases regarding academic difficulty, travel ability, visa status extension, visa renewal, work options, SEVIS transfers, and other issues relating to immigration status; interprets federal regulations and applies regulations to individual cases; requires a high degree of sensitivity to cultural diversity and various language abilities. This position serves as a DSO and ARO for the issuance and updates of I-20 and DS-2019 forms for visiting scholars as well as undergraduate and graduate students applying for and holding F or J visa status. Upholds university policy and regulation compliance related to the Department of Homeland Security and Department of State. Stays abreast of new regulations and best practices in a dynamic and constantly shifting regulatory landscape. Works with University software and systems to manage records and to protect sensitive personal data.

Essential Function Category Title:

Student and Scholar Advising and Support

% of time for section:


Function Details:

The Assistant Director is responsible for working with special populations including Athletics and Visiting Scholars, and other populations assigned by the Director of ISSS. The Assistant Director creates and carries out relevant wellness and immigration advising for international students and visiting scholars including immigration inquiries, tax software access, health insurance requirements/options, university resources, policies and procedures. The Assistant Director will participate in an on-call system, for international student and scholar issues, and communicates with appropriate Gonzaga personnel regarding international student emergencies. The Assistant Director serves as a resource for Athletics and for visiting scholars, and faculty regarding international education issues, ensures the creation of training materials, and facilitates training/information sessions related to international student advising and support. Collaborates closely with campus stakeholders in providing students and scholars with resources and support.

Essential Function Category Title:

Programming and Community Building

% of time for section:


Function Details:

The Assistant Director is responsible for community building among international students and scholars. This is achieved by coordinating international student orientation each semester; developing workshops on work authorization, cultural adjustment, international taxation, as needed throughout the year; organizing regular student and scholar engagement activities, and disseminating promotional materials for activities and events.

Essential Function Category Title:

Provides Supervision of Student Employees & Projects

% of time for section:


Function Details:

Hires, supervises, and trains student employees and volunteers to accomplish various projects, including creating a professional and positive ISSS presence on social media and other platforms.

Other Functions:

Other Functions: 10% The Assistant Director will support the work of the Director of ISSS and take on projects in support of the work and Gonzaga’s mission. The Assistant Director will serve on committees and working groups within Gonzaga, and with relevant international professional organizations.

University Work Values:

Promoting Excellence in Academic Endeavors and Professional Practice
• Fostering intellectual depth, competence, reflection, and creativity in pursuing exemplary, rather than satisfactory, outcomes
Sharing Responsibility for Mission Identity and Leadership
• Making a personal commitment to learn about Gonzaga’s mission, discovering ways to contribute individually and collaboratively to our distinctive learning and research community
Affirming a Commitment to Human Dignity
• Engaging one another with profound respect, professionalism, and cura personalis while supporting one another’s continued learning, development, and maximizing of potential
Advancing a Culture of Inclusiveness
• Developing cultural fluencies and global awareness, and practicing habits that enable us to value, recruit, and support community members from historically underrepresented backgrounds
Caring for Our Common Home and Integral Ecology
• Growing ecological awareness of and respect for the interconnectedness of human and non-human life, and the need to develop and practice habits that are mutually beneficial to all life
Cultivating Individual and Community Accountability
• Demonstrating mutual commitment to our shared project by holding ourselves and others responsible for actions, expecting appropriate behavior, and aligning activities with ethical and professional standards

Degree Required:

Bachelor's Degree

Certifications and/or Licensures required:

Must be eligible to become a DSO and an ARO

Knowledge Required:

Specialist Knowledge in field

Years Experience Required:

3-4.99 years

Minimum Qualifications:

  • 1+ year of supervisory experience.
  • Knowledge of current best practices in ISSS field.
  • Familiarity with F & J visa requirements.

Desired Qualifications:

  • Master’s degree in related field. 3 or more years in international education, International Student & Scholar Services (ISSS) area preferred.
  • Experience with Terra Dotta management system or similar CRM.
  • Strong written, oral and interpersonal communication skills.
  • Very high level organization and attention to detail and accuracy Advanced skills in Microsoft Office.
  • Involvement with NAFSA, or other international education associations.

Physical / Environmental Qualifications :

This position is primarily a sedentary job. Most functions are performed by sitting but may involve some standing, stooping, kneeling, bending, crouching, and walking. Infrequently involved in lifting, carrying and moving medium-weight (under 30 lbs) objects. There may be extensive wrist and hand movements related to computer keyboard work.

Open Date:


Open Until Filled:


Application Review Begins On:


EEO Statement :

Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status.

Clery Statement:

Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics

The safety of all members of the campus community is of vital concern to Gonzaga University. Information regarding crime prevention advice, the law enforcement authority of Campus Security, policies concerning the reporting of any crimes which occurred on the campus (and other specified locations), other security and safety-related policies, as well as the crime statistics for the most recent 3-year period may be found in the Campus Safety and Security Guide and Annual Fire Safety Report. The Gonzaga-In-Florence Safety & Security Guide is also available.

A copy of the report can be found online at A paper copy of the Campus Safety & Security Guide and Annual Fire Safety Report or the Gonzaga-In-Florence Safety & Security Guide may be obtained by contacting the Student Development Office on main campus, College Hall 120. The Florence Guide may also be obtained on the Florence campus in room 105.

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