Assistant Director, Donor Recognition

University of Southern California
Los Angeles, CA

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Employment Type
Full Time
Institution Type
Four-Year Institution

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is.

USC values diversity and is committed to equal opportunity in employment. USC University Advancement is committed to fostering a diverse, equitable, and inclusive culture in which all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting USC’s mission, values, and goals.

USC's University Advancement – Office of Stewardship and Donor Relations is seeking an Assistant Director, Donor Recognition to join its team. Reporting to the Associate Director, Donor Communications Strategy and Recognition, the Assistant Director will provide strategic, scalable and appropriate recognition for donors to the university.

Job responsibilities include:
  • Manage recognition and strategy for central advancement giving societies, including Widney Society, consecutive givers, and first-time donors.

  • Identify and recommend enhancements or additional recognition programming/touchpoints that complement fundraising efforts, with the goal of improving donor satisfaction, engagement, and retention.

  • Manage processes and policies around physical naming opportunities, including enhancements on tracking historical and new naming opportunities.

  • Serve as the main point of contact and provide assistance with and the oversight of naming opportunities/signage for centrally administered gifts, as well as for those gifts for campus benches, Wall of Troy, etc.

  • Works with internal colleagues to train and advise on recognition best practices, as well as donor relations and stewardship best practices, in general.

  • Develops reports and metrics to track effectiveness of recognition and naming opportunities strategies.

  • Provides assistance to the Associate Director, Donor Communications Strategy, with stewardship, impact, and recognition communications.

  • Collaborate and assist the Senior Executive Director and the stewardship and donor relations team on various projects.

  • Must have excellent writing skills, project management skills, ideally has worked in stewardship and donor relations at another university, be creative and flexible in identifying the tools and resources needed for recognizing donors at all giving levels in a cost effective and efficient manner, and has solid experience utilizing various software applications, such as Salesforce, Conga, Thankview, etc.

  • Excellent customer service and relationship building skills. Ability to communicate effectively with internal and external constituencies.

  • Performs other related duties as assigned or requested.

The University reserves the right to add or change duties at any time.

Required Documents and Additional Information

Resume and cover letter required (may be uploaded as one file). Sample letter/writing samples are preferred to be considered for this position. Please do not submit your application without these documents.

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; retirement plans with employer contributions when you meet Program's eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.

The University of Southern California values diversity and is committed to equal opportunity in employment.

Minimum Education: Bachelor's degreeAddtional Education RequirementsCombined experience/education as substitute for minimum educationMinimum Experience: 1 yearMinimum Skills: Volunteer or support group administrative or management experience.Preferred Education: Bachelor's degreePreferred Experience: 2 yearsPreferred Skills: Marketing or non-profit management experience.

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