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Advising and Career Operations Director

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Responsible for developing and implementing a comprehensive, outcome driven academic and career advising system for all students from first-time enrollment to degree attainment that positively impacts student success. Directs college-wide academic and career advising operations utilizing metrics and data analysis to develop and implement practical solutions to complex problems. Implements programs designed to encourage student retention and increase graduation rates.

Minimum Base Pay: $69,822.00. All salary calculations start at the minimum salary and will be based on candidate's education and experience.


Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary)

Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly to you. Monitors and evaluates the performance of your employees.

Provides leadership for career and academic advising while ensuring a shared vision, expectations and goals, and measurable productivity standards to meet the needs of students and improve retention efforts.

Develops, maintains, interprets, and executes administrative procedures and practices. This includes developing and maintaining manuals regarding policies, procedures, rules, and standards for the College.

Collaborates with enrollment management and academic affairs to implement and optimize the use of existing advising and career structure to support new student orientation, retention and student success.

Identifies areas of weakness or need for improvements then builds and implements solutions that align with central processes and strategies while positioning professional advising staff to support student’s needs.

Ensures operational excellence by tracking, measuring, presenting and reporting on departmental goals and outcomes.

Participates in and manage all phases of college-wide strategic projects. Plans and oversees the preparations and dissemination of project communications. Produces related project reports, as needed.

Develops short-term and long-range goals, objectives, priorities, and recommendations.

Counsels employees on company policies, procedures and practices to ensure a sound employee relation environment. Guides professional development and provides motivation and mentoring to team members.

Monitors expenditures in assigned budget, and holds self and staff accountable for financial practices that promote sound fiscal management.

Performs other job-related duties as assigned.


Required Minimum Qualifications:

Education and Experience:

Master’s degree

Six years of related experience, to include experience in supervision


Knowledge of:

Family Educational Rights and Privacy Act (FERPA), state statutes, and rules of higher education

Strategic advising concepts and programs

Microsoft Office Professional or similar applications

Guided Pathways model, and advising and student retention platforms

Skilled in:                

Thinking strategically, effectively analyzing data, and implementing data-informed decisions

Managing and resolving conflict in a positive manner

Creative thinking and problem solving to explore new technology, processes, and approaches

Attention to detail while maintaining effective time and task management

Mentoring team members to develop goal setting plans, share knowledge and experiences


Ability to:

Establish ownership of areas of responsibility with an aptitude to anticipate and pro-actively execute tasks while identifying areas of enhancement, efficiencies, and solutions

Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public

Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service


Accurately manage a budget

Licenses, Registration, Certifications, or Special Requirements:

Regular physical attendance required

Valid Florida driver’s license

Preferred Qualifications:


Education and Experience:

Experience with Workday Student

Experience with the Council for the Advancement of Standards in Higher Education and implementing best practices


Knowledge of:

NACADA Core Values for Advising and or Career Readiness Competencies

Work Environment and Physical Demand:

Reach and grasp objects

Use of video display terminal

Use of manual dexterity and fine motor skills

Communicate information orally and in writing

Receive and understand information through oral and written communication

Proofread and check documents for accuracy

Operate motor vehicle


This job description is intended to be generic in nature and describe the essential functions of the job.  It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

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