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Business Services Program Manager – Colorado Springs

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Description
University of Colorado | CU Anschutz Medical Campus

School of Medicine – Center for Children’s Surgery

Business Services Program Manager – Colorado Springs

Position # 00795763– Requisition # 25655

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

    Anschutz Campus – Exemptions are allowed for medical or religious reasons.Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.
The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.

School of Medicine – Center for Children’s Surgery has an opening for a full-time

University Staff (unclassified) Business Services program Manager – Colorado Springs position.

Nature of Work:

This is an exciting opportunity to join the business services team in the University of Colorado | School of Medicine – Center for Children’s Surgery. This position is based at Children’s Hospital Colorado- Colorado Springs.   The Center currently has 30 Colorado Springs-based clinical faculty members from the following units: Urology, Pediatric Surgery, Orthopedics, Otolaryngology and Neurosurgery, with planned growth in several areas in partnership with Children’s Hospital Colorado (Colorado Springs).

The Center for Children’s Surgery is seeking applications for a Business Program Manager- Colorado Springs. This full-time, University Staff (non-classified) position will serve as a key resource to Colorado Springs-based faculty in support of a wide variety of business-related functions including clinical practice management, financial reporting, analysis, forecasting and business planning, faculty recruitment, retention, and advancement, and mission-based strategic program development.

The Business Program Manager – Colorado Springs is responsible for planning, organizing, and managing the business activities of the Center’s Colorado Springs-based faculty and ensuring compliance with all internal and external policies and procedures that govern the Center’s efforts. This role ensures consistency between the policies and procedures of the Center, the School of Medicine, CU Medicine, and Children’s Hospital Colorado. This role is also responsible for oversight in faculty-based clinical practice management, financial reporting, executing initiatives and guiding growth of the practice in partnership with CHCO, member department and section leadership.

The person in this role will work closely and collaboratively with the leadership in the Center’s Cognate Departments  (Dept Directors, Section Heads, Medical Directors, CHCO Business Managers, etc) CU Medicine, and Children’s Hospital Colorado-Colorado Springs (CEO, CMO, Practice Directors, Operational Managers) leaders to ensure the delivery of effective and efficient business services in support of Center faculty. Communication at this level is primarily internally focused and involves establishing and maintaining effective working relationships with team members, peers, directors, and executives. The Business Manager is responsible for providing guidance and interpretation of the enterprise’s policies, procedures, and standards and represents the unit to higher-level directors and executives.

Supervision Received:

Reports directly to the Director of Finance and Administration, Center for Children’s Surgery and indirectly to the CHCO based Surgical Medical Directors.

Supervision Exercised:

Supervision over business operations administrative staff member.

Examples of Work Performed:

Practice Administration

  • Monitors, reports, and ensures compliance of physician faculty in government and private payer incentive programs. Works closely with Department representatives to track provider funding allocations to determine effort dedicated to clinical, administrative, research, and education activities.
  • Works closely with practice plan (CU-Medicine) and Department representatives to optimize physician billing practices, audit for documentation accuracy, and identify billing opportunities. Contract management through CU-Medicine’s Egnyte system or CHCO eTracts.
  • Partners with Medical Directors to accomplish specialty-specific goals to quality, growth, and patient satisfaction. Represents unit and acts as liaison to the CHCO Providers, Faculty Practice Organization. Assists in leading clinical initiatives.
  • Manages and approves relevant faculty expenditures
  • Measures providers’ clinical productivity (wRVUs), count of clinical sessions/shifts and amount of clinical time against benchmarks, etc.
  • Assists Departments and Divisions with financial management and budgeting for specialties including accounting, financial reporting, payment processing, etc.
  • Ensure the appropriate fiduciary controls within the Practice, consistent with School of Medicine, CU Medicine, and University standards.
  • Oversee clinical faculty practice financial reporting, analysis, forecasting and business planning.
  • Develop, with Center leadership, standardized analytical and qualitative reports specific to clinical faculty practice including review of effort, productivity, and funding sources for all faculty.
  • Serve as key contact for faculty recruitment initiatives/processes. Providing necessary analyses to support recruitment and retention of clinical faculty.
Operations

  • Identifies and assists in the resolution of any problems which may arise between patients, support staff, physicians, and other departments. Serves as key contact, supporting clinical, operational and facility services for department(s). Provides assistance for operations including the faculty practice and ancillary teams (i.e., scheduling, admin, etc.).
  • Collaborates in planning and facilitating efficient patient care services to ensure quality and customer satisfaction. Collaborates with clinical managers to identify process improvement opportunities for patient flow, clinical efficiencies, and care team optimization.
  • Provides project management leadership by creating, negotiating and managing agreements, timelines, milestones, and goals and objectives for projects and programs. Keeps projects on time and on task. Engages appropriate managers and coordinators in project management process and works to achieve active buy-in from stakeholders.
  • Helps to determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department. Facilitate space planning efforts. Helps to manages master clinic schedule and clinic resource requests.
  • Participate in strategic planning in concert with the organization's goals that contribute toward market growth, revenue enhancement, cost containment and maximizing clinical practice productivity.
  • Provide supervision, oversight and leadership mentorship for the Department’s Colorado Springs-based professional staff member, including the development of measurable performance goals on an annual basis.
Strategy and Planning

  • Partners to develop business plans that support program development and growth, assesses progress of plans and prepares quarterly update presentations. Partnership spans CHCO, CU Medicine, and CUSOM leadership and local stakeholders.
  • Develops, executes and provides oversight of outreach programs. Serves as the key contact for the Physicians Relations team to cultivate support from specialists to implement Primary Care Provider outreach strategies.
  • Works with Southern Colorado leadership as well as Strategy, Physician Relations, Marketing, Community Relations teams to create regional strategy and promote program development
  • Actively participates in the development and execution of strategic business planning regarding business and clinical operations, including practice expansion, practice model changes, etc.
  • Participates in growing new referrals, assessing patient out-migration, defining targets and establishing key messages. Works closely with Hospital Foundation to identify areas of philanthropic support and potential donor opportunities.
  • Supports CCS system-wide strategies and initiatives as needed.
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

 

Salary and Benefits:

The salary range (or hiring range) for this position has been established at $71,500 - $95,000.  

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.



Qualifications
Minimum Qualifications:

    Bachelor’s degree in accounting, finance, business/public administration, healthcare administration, or related field from an accredited college or university.  
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis. Professional level management experience may be substituted for the field of study requirements.

    2-5 years of experience in one or more of the business-related functions - clinical practice management, financial reporting, analysis, forecasting and business planning, faculty recruitment, retention, and advancement, and mission-based strategic program development.
Preferred Qualifications:

  • One year of supervisory experience
  • Two years of experience working in a health care or academic medical setting with demonstrated experience in clinical faculty practice management and oversight.
Competencies/Knowledge, Skills, and Abilities:

  • Ability to communicate effectively, both in writing and orally
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
  • Outstanding customer service skills
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Outstanding interpersonal skills with the ability to work independently and within diverse team structures
  • Excellent customer service skills
  • High level of attention to detail, organization, and project management skills
  • Ability to work independently and as a member of a team, handle a fast-paced environment
  • Ability to be adaptable, flexible, and to think quickly and creatively
  • Ability to multitask and meet deadlines


Job Category: Business Services
Primary Location: Aurora
Schedule: Full-time
Posting Date: Apr 19, 2022
Unposting Date: Ongoing
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