PROGRAM COORDINATOR (FULL -TIME, DAYS) Req #:205688Department:HARBORVIEW MEDICAL CENTER - INTERPRETER SERVICESJob Location: Harborview Medical Center Posting Date:04/15/2022 Closing Info:Open Until Filled Salary:$3,398 - $4,541 per month Union Position:YesShift:First Shift Notes:As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. Become part of our team, and join our mission to make life healthier for everyone in our community.

HMC – INTERPRETER SERVICES has an outstanding opportunity for a full-time (100% FTE, 40 hours a week) Program Coordinator (job profile: Program Coordinator (NE S SEIU 925 Non Supv)).

RESPONSIBILITIES

Schedule interpreters for LEP and deaf/hard of hearing patients for all outpatient appointments and inpatient needs

Take appropriate action to fill all interpreter requests and confirm the status of requests with the originating department.

Process a large volume of detail in a limited amount of time, and prioritize in-person interpreter assignments based on established policies and guidelines

Create daily schedules for staff interpreters and coordinates requests for agency and telephonic interpreters

Respond to emergent requests for interpreters and the immediate dispatching of interpreters as needed

Independently advise staff, contracted clients, and others regarding program content, policies, procedures and activities.

Other duties as requested

REQUIREMENTS

High School diploma

Two (2) years of experience in program specialty or equivalent support/clerical position

DESIRED

Two (2) years of experience of direct customer service.

Experience with EPIC Cadence scheduling Experience with multi-line telephone systems

Experience working in a multi-cultural setting

Knowledge of medical terminology.

UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

COVID-19 VACCINATION REQUIREMENT

Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.