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(RN) Clinical Nurse Navigator - 115820

University of California - San Diego
La Jolla, CA

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Employment Type
Full Time
Institution Type
Four-Year Institution
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UCSD Layoff from Career Appointment: Apply by 04/20/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 05/02/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Current UC San Diego Health CNA (NX) represented RN/NP applicants will be considered after the first 7 days of job posting. All additional applicants will be considered after 14 days of job posting, pending the status of the initial internal CNA (NX) represented applicant pool.


UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the "gold standard" for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

This position is responsible for clinical coordination and new patient access requests for our Acoustic Neuroma (AN) program within the Department of Otolaryngology/Head and Neck Surgery. Provides clinical review with the AN Care Team of new patient consults to ensure patient safety and satisfaction along with appropriate record collection. Responsible for performing symptom triage, pre/post hospital and procedural follow up with patients as part of our growing patient-centered program.

The ability to appropriately triage newly and previously diagnosed patients and provide excellent telephonic and in-person care is crucial to success. Help implements protocols and pathways to ensure patients are scheduled safely and efficiently Must have the ability to provide an excellent experience for our patients, providers, and team members in a virtual environment.

Autonomous nursing care is the ability of a nurse to assess and provide nursing actions as appropriate for patient care populations based on competence, professional expertise, and knowledge.

The nurse is expected to practice autonomously consistent with ANA Standards of Practice and Professional Performance. Independent judgment is expected to be exercised within the context of interdisciplinary and multidisciplinary approaches to patient care.

  • Must be a graduate from an accredited school of Nursing.

  • Active, unencumbered, RN License issued by the State of California.

  • BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

  • Must have a minimum of one (1) year recent nursing experience.

  • Must have a minimum of one (1) year recent triage experience.

  • Ability to perform triage and handle critical and/or urgent situations with accuracy, expediency and speed, accuracy and tact.

  • Proficiency with Windows-based software including Microsoft Word, Excel, Outlook. Knowledge of computer systems and software used in functional area.

  • Solid interpersonal and customer service skills. Strong ability to communicate effectively, both orally and in writing.

  • Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment.

  • Ability to work independently in a fast-paced, demanding environment.

  • BSN.
  • Ambulatory Surgery, ENT, Neurosurgery Experience.
  • Epic Experience.
  • Bilingual English/Spanish
  • Employment is subject to a criminal background check and pre-employment physical.
  • Must be able to work various hours, days, shifts, on-call and various locations based on business needs.
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