Events & Employer Engagement Specialist (Administrative Analyst/Specialist, Exempt I) - Career ...

Employer
San Francisco State University
Location
San Francisco

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job no: 513310
Work type: Staff
Location: San Francisco
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Working Title

Events & Employer Engagement Specialist

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing [email protected]

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Career Pathways and Leadership Development

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (FTE 1.0)

Work Schedule

Monday through Friday; from 8:00am to 5:00pm

Anticipated Hiring Range

$5,000 to $5,250 per month ($60,000 to $63,000 annually)

Salary is commensurate with experience.

Position Summary

Reporting to the Associate Director, the Events & Employer Engagement Specialist (EEES) provides frontline customer service to employers interested in recruiting at San Francisco State University, oversees signature recruiting events for the Office of Career Services & Leadership Development (CSLD), and provides logistical and production support for several graduate student oriented events for the Division of Graduate Studies (GS).

The incumbent is responsible for enforcing employer recruiting and student conduct policies. The incumbent manages and coordinates signature recruiting events including, but not limited to, Part-Time Job Fairs, Grad School Fair, Career Fairs, On-Campus Interview Program, and Employer Information Sessions, which involves aspects of scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check-in/out procedures and evaluation. The incumbent supports the Graduate Studies team with event logistics and production including but not limited to new graduate student orientations, workshops, the CSU Research Competition, the Graduate Research and Creative Works Showcase, and the Graduate Recognition Ceremony.

The incumbent maintains full responsibility for managing and approving new employer accounts and job/internship positions within the Handshake platform. The incumbent will assign tasks and train student assistant(s) assigned to area. The incumbent proactively seeks new and innovative methods for providing enhanced services to our employer partners and on-campus recruiters. The incumbent serves on cross-functional center teams, assisting with strategic planning initiatives, and maintaining key liaison relationships with campus constituents.

Position Information

Employer Engagement

  • Proactively develop and implement strategies designed to increase employment opportunities for university students and graduates;
  • Strategically identify and build relationships with regional, state, national, and international employers for recruitment of university students and alumni;
  • Work with employers to develop marketing strategies for enhancement of employer presence on campus, which includes, but not limited to: campus recruitment, job postings, internships, career fairs, and class/organization presentations;
  • Collaborate with faculty/staff to increase employment opportunities for students;
  • Facilitate relationships between employers and the university community, including students, faculty, staff, alumni association, foundation, etc.;
  • Collaborate with supervisor to create, revise and enforce recruiting policies, ensure timely approvals of all positions and employer registrations in Handshake;
  • Actively communicate concerns or requests for additional information to employers on a consistent basis;
  • Consult supervisor on employers of concern and student violations;
  • Promote positive employer relationships and assist employers in setting up Handshake profile; contact employers by phone or email; host and/or visit local businesses, government, and organizations to develop opportunities; and
  • Maintain up-to-date knowledge of recruiting and market trends to share regularly with all staff members.

Signature Recruiting Event Coordination

  • Work closely with supervisor to plan, coordinate, promote, advertise, and market all aspects of major, campus-wide career and department events;
  • Oversee logistical planning of major campus-wide, all-major career and department events including, but not limited to, the Fall and Spring Part-Time Job Fairs, Graduate and Professional School Fair, Fall and Spring Career Fairs;
  • Manage all aspects of the On-Campus Interviewing (OCI) program in Handshake;
  • Ensure that the On-Campus Interview program is ready for each recruiting cycle by ensuring all web and email content is accurate and up-to-date;
  • Collaborate with supervisor, CSLD Director and staff to create, customize, and execute employer/alumni/student events as needed;
  • Coordinate department participation in programs and events including, but not limited to, New Student Orientation, Welcome Days, student life events, and special tabling events; and
  • Work collaboratively with other department staff in planning specialized events

Graduate Studies Event Coordination, Logistical Support, and Production

  • Provide event logistical, coordination and production support to Graduate Studies’s in-person and remote events including but not limited to new student orientations, workshops, the CSU Student Research Competition (on-campus and SF State’s participation in the state-wide competition), the campus-wide Graduate Research and Creative Works Showcase, and the campus-wide Graduate Recognition Ceremony.
  • Event support includes but is not limited to reserving rooms and other facilities, ordering supplies working with the Dean’s Administrative Coordinator, creating signage, engaging and coordinating support from outside vendors or other University divisions such as facilities, compiling invitation lists and managing RSVPs, event setup and participating in event rehearsals as necessary.

Data Collection & Satisfaction Surveys

  • Collaborate with supervisor and staff to create, collect, analyze, and present program data;
  • Use trends and assessment data to conceptualize, propose, and initiate new and innovative solutions to best engage with employers, manage events, and reach departmental goals;
  • Research the SF Bay Area market to identify new employment market niches and opportunities to meet the needs of SF State students;
  • Update and maintain employer database; and
  • Perform employer satisfaction surveys.

Training, Marketing and Advertising

  • Oversee the development and maintain the currency of promotional and marketing collateral and web content related to programs, events, employment, and employment services for employers, students, and alumni;
  • Provide training to employers and students to effectively use the Handshake platform;
  • Participate actively in various local, state, regional, and national organizations such as chambers of commerce, societies of human resource management, NACE, alumni chapters, etc.

Other Duties as Assigned

  • Train and assign tasks to student assistant(s) assigned to events and employer engagement area
  • Participate in professional development activities;
  • Represent CSLD on campus and in the community as needed; and
  • Performs other duties as assigned by supervisor.

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

  • Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
  • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
  • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
  • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
  • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
  • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
  • Ability to train others on new skills and procedures and provide lead work direction.

Preferred Qualifications

  • Bachelor’s degree, or an equivalent combination of education and experience in the preferred areas of study to include business, marketing and communications;
  • Significant event logistics and production experience for in-person and remote/virtual events
  • Professional demeanor and customer-focused approach;
  • Must have strong written and verbal communication skills in order to establish and maintain working relationships with students, employers and the office/campus community;
  • Able to compile, write and present reports;
  • Demonstrated experience in day-to-day administration, evaluation and improvement of programs, preferably in a university environment or business perspective;
  • Experience with databases—including data entry, records management and reporting—is essential;
  • Requires competency in the following computer programs: Microsoft Windows, Word, Excel and PowerPoint; Zoom and Teams
  • Capable of working under pressure to meet deadlines and to handle multiple tasks and projects simultaneously;
  • Attention to detail;
  • Strong communication skills for communicating processes and policies;
  • Strong phone and e-mail etiquette;
  • Outstanding customer service skills to meet the needs of students, employers and SFSU staff;
  • Ability to develop and maintain effective professional relationships;
  • Strong initiative and ability to work independently; and
  • Ability to communicate effectively with a diverse student population.

Environmental/Physical/Special

The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Some travel to sites off-campus and work on weekends and evenings may be required. Up to eight hours per day may be spent sitting in an office, working at a desk, with extensive computer and monitor use, or at meetings. The incumbent facilitates presentations on a regular basis. Be able to safely lift 25 pounds.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Employment Requirement

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [email protected].

CSUEU Position

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exceptions. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: April 15, 2022 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled

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