Chief Administrative Officer

University of California, San Francisco
Parnassus Heights (SF)

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Employment Type
Full Time
Institution Type
Four-Year Institution
Job Code and Payroll Title
000548 ADMIN MGR 2
Job Summary
The  Chief Administrative Officer is responsible for managing the administrative and academic services and interdisciplinary department within the School of Medicine. Establishes operational strategies, objectives and work plans, and delegates assignments to subordinate managers. Responsible for managing, preparing, administering, and directing resources within the Department. Reviews and approves recommendations for functional programs. Monitors division and department adherence to approved budget. Involved in developing, modifying and executing organizational policies that affect immediate operation(s) and may also have organization-wide effect. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.

The Chief Administrative Officer (CAO) provides administrative and executive counsel to the Department Chair. The CAO reports to the Chair and indirectly to the Vice Dean of Finance and Administration for the School of Medicine. The CAO administers all strategic and functional activities within the Department of Orthopaedic Surgery including financial and personnel management, compliance, risk management, resource planning and space allocation, and the administration of systems supporting the clinical, research, and teaching research goals of the department.  The department is located on multiple sites that currently includes Parnassus, Mission Bay Orthopaedic Institute, BCH Oakland ,Mt. Zion, ZSFGH Orthopaedic Trauma Institute, VA,  San Jose Regional, San Ramon, Pleasanton, Greenbrae, Redwood City, Santa Rosa, and other locations around the SF bay Area.

The Orthopaedic Department currently charges over $100 Million in patient care services with revenues totaling over $35 million dollars, Research funding totals over $20 million, not including our faculty and affiliates at VA Hospital, Endowments and gifts will exceed $3 million.
The CAO is responsible for short and long-range planning to promote the goals of the Department and to maximize utilization of the available resources.  The CAO oversees all facets of the administrative and fiscal operations and assures compliance with University and other applicable policies and regulations.  The CAO establishes and implements effective and efficient management systems to ensure that the University and Department goals are met.  This position serves as a liaison between members of the Department, other departments, University offices and services, UC Orthopaedic executives as well as individuals and organizations outside UCSF.  The CAO establishes and maintains timely and appropriate reporting mechanisms for the Chair and the Department at large, regarding fiscal, personnel, and other critical management areas. 

One of the key components of this position has been the overall leadership and implementation of new programs. The CAO has been the key responsible person for investigating the financial planning and pro formas, design, clinical space development, clinical market assessment, development of clinical investment economics with the UCSF Health and Dean’s Office, and its implementation, and finally guiding the project from its infancy to completion. This includes operationalizing the clinical research components from design to data abstraction and analysis.
Req Number
Job Title
Chief Administrative Officer
Employee Class
Shift Length
8 Hours
Additional Shift Details
M-F, 8am-5pm
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Job Category
Professional (Non-Clinical), Professional and Managerial
Required Qualifications
  • Bachelor's degree in related area and / or equivalent experience / training
  • 8 or more years of progressively responsible academic and financial management experience, or related experience, encompassing financial management, strategic planning and organizational development, and human resource management and/or equivalent experience/training
  • 7 or more years of experience hiring and managing high-performing employees
  • Excellent ability to establish metrics for department and employee goals
  • Thorough knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll
  • Excellent skills to work collaboratively and act persuasively in sensitive situations, skills in conflict management techniques
  • Excellent interpersonal skills to effectively lead, motivate and influence others and to develop and maintain high standards of customer service
  • Thorough knowledge of common organization-specific and other computer application programs
  • Excellent project management skills, including the capability of managing capital projects
  • Very strong ability to quickly evaluate complex issues and identify multiple options for resolution
  • Excellent leadership abilities to oversee multiple functions or departments through subordinate managers
  • Skills in establishing and implementing customer service standards. Excellent ability to establish metrics for department and employee goals which measure effectiveness of contributions to efficient operations of department
  • Advanced skills in strategy development, systems planning and change management
  • Familiarity with campus and university on-line systems, federal and staff funding agency requirements, state and federal human resource regulations, space and equipment inventory rules and regulations, campus internal audit rules and regulations, the campus business and finance bulletin, academic personnel manual, school and department clinical compensation plan, clinical practice rules and regulations, campus expenditure rules and regulations
  • Knowledge of new program development, strategic planning and building pro forma's

Preferred Qualifications
  • Graduate degree in business, healthcare or related field

Position Type
Full Time
Department Name
Orthopaedic Surgery
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Department Description
The Department of Orthopaedic Surgery is a multi-site clinical, research, and teaching department within the School of Medicine. Orthopaedic Surgery currently has over 98 salaried faculty members (MDs, DPMs, PhDs and CPOs), 26 non-salaried (volunteer) clinical faculty, and about 65 total employees within the San Francisco Bay Area. We have a very active and expanding multi-specialty clinical service, Orthopaedic Trauma service, Orthopaedic Orthotic and Prosthetics Centers at multiple locations, a continually growing research program with both molecular/cell biology, bioengineering labs, two industrial research facilities, and a skills learning center, a clinical research and outcomes center as well as an educational program training with student affairs areas such as Residency, Fellowship, and Medical Student training programs.

We have a 45,000 sq ft Orthopaedic Institute in the heart of Mission Bay, which includes over 48 clinic exam rooms, 5 OR suites, 2 OR procedural suites including pre and post op, sterile processing, Orthotics and Prosthetics, and a Human Performance Center. The Department also operates an independent business unit for its' Orthotics and Prosthetics centers, which provides services to the Medical Center and storefront services to clients in the San Francisco Bay Area. We are continuing to access and evaluate orthopaedic programs and service expansions that may be needed geographically in San Francisco and outlying areas, as well as the infrastructure needs of the department itself.

The mission of the department is to educate medical students, residents and postdoctoral trainees, provide, continually grow and develop exemplary orthopaedic inpatient and outpatient care, and conduct scholarly activities to enhance the understanding and treatment of musculoskeletal disease (Education, Clinical Care, Research).
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.
Parnassus Heights (SF)

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