Job no: 513707
Work type: Staff Full Time
Location: UMass Amherst
Department: Student Bridges
Union: PSU
Categories: Student Affairs & Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under general direction, this position provides program and operational leadership and oversight for the Student Bridges Program. Primary focus areas for this position include designing the course syllabus, planning and teaching two service learning seminars; providing leadership for outcomes-based programs and services; supporting training and supervision of student staff; serving as primary liaison to Student Bridges Faculty Advisor, community partners/agencies and campus partners; supporting strategic goals for student success and the student experience; and, ensuring Student Bridges resources are allocated to their best and most effective use. This position reports to the Assistant Vice Chancellor for Advocacy, Inclusion and Support Programs (AISP) and is relied upon as a key leader in the AISP cluster.

Essential Functions

Provide direction and leadership for outcomes-based programs and services supporting student success and the student experience; includes defining and operationalizing department priorities and corresponding allocations of financial, staff and space resources to ensure successful completion of goals.Design course syllabus, plan and teach two service learning seminars. Evaluate and document class sessions, student experience and learning in the classroom. Ensure student’s community service learning placements. Attend meetings with community partner sites.Build and sustain a positive and effective staff able individually and collectively to consistently meet or exceed programmatic goals and objectives. Establish and sustain a culture of data-informed and consensus-led decision making.Ensure Student Bridges staff members and volunteers are properly trained and supervised; and, that they are provided appropriate evaluations of job performance.Implement assessment efforts that measure the impacts and effectiveness of this program. Use assessment results to inform future program emphases.Prepare reports summarizing the scope and impact of Student Bridges programs and services. Implement and utilize ongoing assessment strategies to evaluate and inform Student Bridges programs and services. Provide reports and necessary programmatic information to Student Government Association (SGA) to support annual funding request.Required to work some nights and some weekends.

Other Functions

Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

Understand responsibilities with respect to Title IX, Clery and other compliance requirements

Demonstrate capacity, skill and willingness to engage students and contribute to student success.

Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.

Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.

Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.

Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.

Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercise care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Master's degree in Higher Education Administration, Social Justice, Sociology or related field plus three (3) years of related work experience with demonstrated progression of greater responsibility in providing academic, developmental and related programs and services for multicultural and otherwise diverse student populations in a university setting.

Contemporary knowledge of theory and best practices related to promoting, establishing and sustaining positive, inclusive communities.

Proven ability to design, plan, teach and evaluate community service learning course.

Highly cultivated cultural competency, coupled with demonstrated ability to effectively relate to and support diverse, underrepresented and/or underserved populations.

Contemporary knowledge and understanding of issues and corresponding effective intervention strategies impacting underrepresented and underserved college student populations.

Superior intercultural communication skills.

Demonstrated ability to lead, organize and manage concurrent priorities and projects; and using assessment strategies to evaluate program and services effectiveness.

Ability to collaborate with community partners and agencies.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Doctoral/terminal degree in Higher Education, Administration, Social Justice, Sociology or related field with one (1) year of related work experience with demonstrated progression of greater responsibility in providing academic, developmental and related programs and services for multicultural and otherwise diverse student populations in a university setting.

Physical Demands/Working Conditions

Driver’s license required for travel to work-related sites.

Additional Details

Financial responsibilities are for amounts between $101-250K in revenue operations:

Ensure accuracy of recorded data through the use of analytical reports and reconciliations.

Utilize financial databases and systems to manipulate and analyze financial data for internal and external reporting and decision making.

Develop and implement short-term and long-term funding options for strategic plans and ongoing operations.

Budget responsibilities are for amounts between $101-250K in revenue operations:

Develop budget to include forecasting; monitor and report variances/problems and recommend solutions.

Has signature authority to implement solutions and release funds. Accepts an institutional responsibility for the university funds assigned.

Work Schedule

Monday - Friday, 37.5 hours per week.

Salary Information

Level 27

PSU Salary Ranges

Special Instructions to Applicants

Along with your application, please submit your resume, cover letter, and contact information for three (3) professional references. Position will remain open until filled.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: May 16 2022 Eastern Daylight Time
Applications close: Jun 16 2022 Eastern Daylight Time