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Specialist - Placement and Assessment

Employer
Columbus State Community College
Location
Columbus, OH

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Job Details

Requisition ID: req3601

Job Title: Specialist - Placement and Assessment

Department: EMSS and M&C

Location: Columbus Campus

Employment Type: Staff

Employment Status: Temporary

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation Range: 17.52 - 17.52

Schedule: M-F, 8am - 5pm; some weekends as necessary.Up to 29 hours per week. 

Job Description: 

Position Summary

The New Student AssessmentSpecialist serves as a primary facilitator of assessment and placement testadministration. This role will collaborate closely with key College departmentsincluding Academic Affairs, Admissions, College Testing Services, StudentCentral, Enrollment Services, Operations, and Disability Services to assureeffective student enrollment matriculation.

Core Competencies Required

Professionalism, Managing Work,Continuous Improvement, Customer/Student/Employee Focus, Collaboration, QualityOrientation, Technology Savvy, Resolving Conflict, Communication, PositiveApproach

ESSENTIAL JOB FUNCTIONS

Assessment & PlacementSupport

Provides a welcoming and friendlyenvironment with high quality customer service for all visitors, faculty, andstaff. Communicates with students regarding the assessments/courseplacement/testing processes and procedures in-person, via phone, email andvirtually. Utilizes professional proctoring procedures to support a securetesting environment.

Integrates and explains policiesand procedures of all areas of enrollment services and other closely relatedareas to all new students. Anticipates students’ needs by considering allaspects of the enrollment cycle. Makes appropriate referrals to faculty,advisors, counselors, program coordinators, student service areas, or otherresources as needed. Assists with other Enrollment and Student Service areas asneeded/assigned.

Clerical

Completes and maintains requireddocumentation. Keeps accurate records. Maintains confidentiality of studentfiles and other sensitive subject matter. Provides requested data andinformation, as required.

Diversity, Equity &Inclusion

Fosters and maintains a safeenvironment of respect and inclusion for faculty, staff, students, and membersof the community. 

Other Duties andResponsibilities

Attends departmental, divisional,and unit staff meetings on a consistent basis.  Hours may include working outsideof a normal workweek schedule as needed to meet program needs and workloaddemands.  Manages multiple assignments ofvarying complexity with the ability to adapt to the changing needs of the Collegeand business partners.

Usual PhysicalRequirements

Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential jobfunctions described in this position description. While performing the dutiesof this job, the employee regularly exhibits digital dexterity when enteringdata into computer. The employee frequently sits for extended periods of timeand occasionally stands and walks. Employee converses verbally with others inperson and by telephone. Vision demands include close, relatively detailedvision when focusing on a computer screen. Employee occasionally lifts items upto 10 pounds.

Working Conditions

Normaloffice working conditions. Regular exposure to moderate noise typical tobusiness offices.

Knowledge, Skills and Abilities: Knowledge of: standard office practices and procedures; best practices in office organization and project management, including monitoring staffing needs as well as follow-up and follow-through techniques; computers, software, including cloud applications, to include Microsoft Office applications (Work, Excel, Outlook, PowerPoint).Skill in: excellent verbal and written communication; planning, scheduling, and organizing work; application of technology and software programs; office organization; customer service; conflict resolution; general typing and data entry; application of job software including word processing and spreadsheets; creating and proofreading standard business correspondence and other written documents; creating and reviewing functional report formats; documenting office procedures.Ability to: work well with a variety of constituencies, work independently, and take initiative; attention to detail is imperative; be familiar with student development and student transition theories and aware of best practices; be able to establish rapport with diverse student population and empower students to achieve their educational goals; manage and prioritize multiple projects; originate correspondence; maintain confidential and sensitive information; use good judgement; accomplish results through collaboration and influence; effectively listen and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College and College Credit Plus school partners; effectively work with persons of varying cultures and diversity; problem solve effectively.

Minimum Qualifications:

High School Diploma or GED. Two (2) years of experience working in a customer service-related position.  State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).   

Additional Information:  Funded through May 2023

Organization

About Columbus State Community College

Columbus State is one of the largest colleges in Ohio, serving approximately 45,000 students annually. Committed to equity and accessibility, and driven to innovate on behalf of our students and our community at large, Columbus State is positioned as Central Ohio’s front door to higher education. Embracing a partnership mindset, Columbus State collaborates with university partners to provide affordable bachelor’s degree options, and with the region’s major employers to develop relevant, real-world educational offerings that produce in-demand workforce talent.

Locations

Columbus State offers convenient access to classes and college services at its locations across Central Ohio. Our Columbus Campus is located in the downtown Creative Campus neighborhood of the city’s Discovery District, while our Delaware Campus serves students in the fast-growing northern part of the region. Our Regional Learning Centers are located in Dublin, Grove City, Reynoldsburg, Westerville at Otterbein University, and The Southwest Center at Bolton Field.

National Recognition

Columbus State’s commitment to diverse, equitable and inclusive outcomes for our students and a better society is reflected in our recognition as the 2019 Leah Meyer Austin Award winner by Achieving the Dream, a national network dedicated to eliminating equity gaps in community college education. Columbus State is an Achieving the Dream Leader College of Distinction and a 2021 member of its Racial Equity Leadership Academy initiative to further institutional racial equity change.

Points of Distinction

• In August 2019, Columbus State opened the new home for its School of Culinary Arts and Hospitality Management, Mitchell Hall.

• The College is a leader in The College Credit Plus Program, an Ohio Department of Education strategy aimed at increasing educational attainment.

• Thanks to its strong academic foundation, Columbus State is extremely successful in the grant-writing arena, with 98 active grants from federal and state agencies, corporations, philanthropic organizations, and other sources with a total value of $70.4 million.

• Columbus State holds an annual Day of Service, where hundreds of students, faculty, and staff volunteer at dozens of locations around the area, totaling nearly 2,500 hours of service each year.

• In 2018, Columbus State adopted Four Pillars of Student Financial Stability and is actively partnering with community organizations to help solve issues of housing and food insecurity for our students.

• In 2019, the Mid-Ohio Market at Columbus State opened on the Columbus Campus to help address food insecurity for students and the larger community.

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