IT Application Development - Journey

Job Details

Title:

483AD-NN - IT App Development - Journey

Business Title:

IT Application Development - Journey

Additional Titles:

Location:

WSU PULLMAN CAMPUS

Employee Type:

Classified

Job Family:

Civil Service - Not OT Eligible

Position Details:

COVID-19 Vaccine Information:

In accordance with Washington State Governor's Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at hrs@wsu.edu or 509-335-4521 if you have questions.

Summary of Duties:

In support of Administrative Services Information Systems (ASIS) and its customers, perform standard consulting, analyzing, programming, testing, maintenance, installation and/or technical support of application system solutions to meet business and customer service needs.

With minimal supervision, work independently or in team settings to complete tasks or assignments on web and/or computer software/hardware applications, support products, projects, or databases by following established methodologies and predetermined protocols and procedures. Analysis of potential application changes and their impact on processes, policies, and procedures within the scope of the project. Develop the most suitable software solutions for problems using agreed-upon technologies, models/strategies and platforms, best practice and proficiency for issues of various difficulty in a fast-paced business setting.

Responsible for working with multiple customers/projects within ASIS for resolution.

Perform standard tasks such as:
-Consulting with customers to identify and analyze technology needs and problems
-Analyzing problems for parts of applications and solving problems with some assistance
-Designing, developing, deploying, maintaining, improving and supporting primarily C# .NET web- based software applications in compliance with specifications and standards
-Conducting unit, system or usability testing
-Writing specifications and developing reports
-Convert conception or goals into actionable plans
-Developing and conducting application, software and/or system operation training for users
-Responding to and resolving incident/issue reports from users
-Serving as part of a problem solving team to address more complex issues
-Manage individual project priorities, deadlines and deliverables. Strong customer service, advocacy and education skills are a must.
-Applies new technologies (as applicable), as well as learns to operate and maintain technology.
-Assists in knowledge transition in a team-lead position for entry level hired.

Remote/Hybrid work may be available.


Required Qualifications:

  • Position require a Bachelor’s degree and three (3) years professional experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

  • General understanding of web technologies such as HTML, CSS, JavaScript, jQuery, and/or XML.

  • General understanding of planning, analyzing, designing, and implementing software applications.


Preferred Qualifications:

  • Demonstrated experience planning, analyzing, designing, and implementing web-based applications.

  • Experience working with customers on the development, implementation and support of custom applications.

  • Technical skill in creating and manipulating websites.

  • Experience in design, development, implementation, and maintenance of e-commerce web-based applications.

  • Experience with .NET framework and MVC.

  • Experience with JavaScript libraries and frameworks such as jQuery, React and Angular.

  • Experience with CSS pre-processors such as LESS or SASS.

  • General understanding of UX design principles.

  • Experience with responsive design and frameworks such as Foundation or Bootstrap.

  • Experience using analytic and heat-mapping tools (e.g., Google Analytics) and testing to improve features and functionality.)

  • Experience with multiple database platforms, including SQL Server, Sybase, and/or Oracle.

  • Experience working with applications that utilize relational databases.

  • Experience in design, development, creation and maintenance of relational database applications using MS SQL/t-SQL or similar.

  • Experience writing queries and determining the best way to present information.

  • Demonstrated experience managing day-today tasks under general supervision.

  • Demonstrated ability to work independently and with other team members.

  • Experience with troubleshooting and problem solving working only under general supervision.

  • Knowledge of system development life cycle and project management principles.

  • Experience in administration, management and support of content management system.

  • Experience with version control practices in team development.

  • Experience working with and around sensitive information (i.e. FERPA, HIPAA, CJIS, etc.)

  • Demonstrated professional demeanor and aptitude for customer service.

  • Excellent interpersonal, written, and oral communication skills.

  • Excellent interpersonal skills for working with faculty, staff, and students.

  • Self-starter and willingness to take full ownership and drive projects

Additional Information:

Area/College: Student Affairs
Department Name: Administrative Services Information Systems
City, State, Zip: Pullman, Washington 99164
Department Link: studentaffairs.wsu.edu
Monthly Salary: Range #05IT, $6,154.00 - $8,074.00 –Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 or applicable Collective Bargaining Agreement.
FTE: 100%
This is a permanent position.
Posting Close Date: This recruitment has been reposted, screening of applicants has begun and will remain open until a successful candidate has been identified.
Background Check: This position has been designated by the department to require a background check.

Applicant Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Required Documents:

  • Cover Letter

  • Resume

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Organization

Working at Washington State University

Founded as the people’s university, WSU embraces its land-grant heritage, seeking to transform lives through education, research, and community engagement and service. The University has been delivering life-changing knowledge and discoveries to the state, region, nation, and the world for nearly 130 years. WSU enjoys productive partnerships with major industries in the state, including agribusiness, aerospace, health care, software, technology, and construction. The colleges at WSU Health Sciences Spokane have formed robust partnerships across the state of Washington, both with large medical centers and hospitals, as well as a variety of rural and community hospitals and clinics.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

Diversity Profile: Washington State University

As a land-grant institution, diversity, equity, and inclusion serve as core values and beliefs of Washington State University (WSU). At the university, college, or department level, WSU is committed to fostering open, proactive dialogue to create a more inclusive culture at all its locations including the five physical campuses and its online Global Campus, as well as its 39 Extension offices, four research centers, and 25 small business development centers.

Core Belief

WSU is committed to achieving an ethical and socially just society for all. Instituting social change on a large scale begins at home with system-level policies that actively promote equity. The University is committed to diversity, equity, and inclusion throughout every aspect of its statewide system. We strive to create a climate that enables underrepresented students, faculty, and staff to thrive in communities that foster a sense of belonging in a culture of inclusion. The ultimate goal? Creation of institutional culture in which inclusion and equity are the norms, a model that helps move the world toward a place in which all people are treated with dignity and respect.

Core Value

Equity, diversity, inclusion, and belonging. Promotion of an ethical and socially just society through an intentional commitment to equity, diversity, and inclusion.

WSU’s core ideology can be found in its System Strategic Plan. 

WSU’s Student Body

WSU's student body statewide is ethnically diverse: 31 percent of our students are underrepresented minorities, and first-generation students represent nearly 33 percent of the total enrollment. About 15 percent of WSU students hail from outside the state of Washington and about 7 percent are international students. System-wide enrollment reached a record 31,607 students in fall 2019.

Associate Vice Provost for Inclusive Excellence Recently Announced

Dr. Lisa Guerrero was recently named associate vice provost for inclusive excellence. Guerrero has been an active advocate for diversity and inclusion since joining the WSU faculty in 2004. She is currently a professor of Comparative Ethnic Studies in WSU’s School of Languages, Cultures, and Race. She will maintain her faculty position, while serving as associate vice provost in a half-time appointment.

Dr. Guerrero will provide leadership to academic affairs in implementing WSU’s commitment to equity, diversity, and inclusion. She will help to identify and implement best practices and evidence-based approaches in faculty hiring, tenure and promotion, research support, faculty retention, teaching and mentoring, and curriculum planning. One of her first areas of responsibility will be to oversee the Racism and Social Inequality in the Americas faculty cluster hire program for Fall 2021.

Representative Affinity Groups

Representative affinity groups within the Washington State University system include the following:

WSU Resources and Offices

WSU Human Resource Services supports a climate of integrity and equity that actively reflects open, respectful dialog. Additional resources are available on the Human Resource Services website.

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