Title:

483AD-NN_CS_NPS - IT App Development - Journey

Business Title:

IT Application Development - Journey

Additional Titles:

Location:

WSU PULLMAN CAMPUS

Employee Type:

Classified

Job Family:

Civil Service - Not OT Eligible

Position Details:

Summary of Duties:

In support of Administrative Services Information Systems (ASIS) and its customers, perform standard consulting, analyzing, programming, testing, maintenance, installation and/or technical support of application system solutions to meet business and customer service needs.

With minimal supervision, work independently or in team settings to complete tasks or assignments on web and/or computer software/hardware applications, support products, projects, or databases by following established methodologies and predetermined protocols and procedures. Analysis of potential application changes and their impact on processes, policies, and procedures within the scope of the project. Develop the most suitable software solutions for problems using agreed-upon technologies, models/strategies and platforms, best practice and proficiency for issues of various difficulty in a fast-paced business setting.

Responsible for working with multiple customers/projects within ASIS for resolution.

Perform standard tasks such as:
-Consulting with customers to identify and analyze technology needs and problems
-Analyzing problems for parts of applications and solving problems with some assistance
-Designing, developing, deploying, maintaining, improving and supporting primarily C# .NET web- based software applications in compliance with specifications and standards
-Conducting unit, system or usability testing
-Writing specifications and developing reports
-Convert conception or goals into actionable plans
-Developing and conducting application, software and/or system operation training for users
-Responding to and resolving incident/issue reports from users
-Serving as part of a problem solving team to address more complex issues
-Manage individual project priorities, deadlines and deliverables. Strong customer service, advocacy and education skills are a must.
-Applies new technologies (as applicable), as well as learns to operate and maintain technology.
-Assists in knowledge transition in a team-lead position for entry level hired.

Remote/Hybrid work may be available.

Required Qualifications:

• Position require a Bachelor’s degree and three (3) years professional experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• General understanding of web technologies such as HTML, CSS, JavaScript, jQuery, and/or XML.

• General understanding of planning, analyzing, designing, and implementing software applications.

Preferred Qualifications:

• Demonstrated experience planning, analyzing, designing, and implementing web-based applications.

• Experience working with customers on the development, implementation and support of custom applications.

• Technical skill in creating and manipulating websites.

• Experience in design, development, implementation, and maintenance of e-commerce web-based applications.

• Experience with .NET framework and MVC.

• Experience with JavaScript libraries and frameworks such as jQuery, React and Angular.

• Experience with CSS pre-processors such as LESS or SASS.

• General understanding of UX design principles.

• Experience with responsive design and frameworks such as Foundation or Bootstrap.

• Experience using analytic and heat-mapping tools (e.g., Google Analytics) and testing to improve features and functionality.)

• Experience with multiple database platforms, including SQL Server, Sybase, and/or Oracle.

• Experience working with applications that utilize relational databases.

• Experience in design, development, creation and maintenance of relational database applications using MS SQL/t-SQL or similar.

• Experience writing queries and determining the best way to present information.

• Demonstrated experience managing day-today tasks under general supervision.

• Demonstrated ability to work independently and with other team members.

• Experience with troubleshooting and problem solving working only under general supervision.

• Knowledge of system development life cycle and project management principles.

• Experience in administration, management and support of content management system.

• Experience with version control practices in team development.

• Experience working with and around sensitive information (i.e. FERPA, HIPAA, CJIS, etc.)

• Demonstrated professional demeanor and aptitude for customer service.

• Excellent interpersonal, written, and oral communication skills.

• Excellent interpersonal skills for working with faculty, staff, and students.

• Self-starter and willingness to take full ownership and drive projects

Additional Information:

Area/College: Student Affairs
Department Name: Administrative Services Information Systems
City, State, Zip: Pullman, Washington 99164
Department Link: studentaffairs.wsu.edu
Monthly Salary: Range 05IT, $6,354 - $8,545

Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailedsummary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2022/04/2022-Benefit-Overview-for-Civil-Service.pdf. Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.
FTE: 100%
This is a permanent position.
Screening Date: This recruitment has been reposted. Screening of applicants has begun and will remain ongoing until a successful candidate has been identified.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Applicant Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Required Documents:

• Cover Letter

• Resume

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.