Assistant Director of Study Abroad & Exchanges, Faculty-Led Programs

Job Details

Position Number:


Functional Title:

Assistant Director of Study Abroad & Exchanges, Faculty-Led Programs

Position Type:


Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The purpose of the International Programs Center (IPC) is to coordinate and develop the University’s international activities and to advance the University’s comprehensive internationalization goals as stated in its Strategic Plan. Specific activities include: developing and managing education abroad programs; providing support services to degree-seeking (F1) and exchange (J1) international students and to visiting international scholars; and developing and managing outreach programs to the campus and local community. The International Programs Center financially supports international-related studies, research, and projects for students, faculty, and staff with generous support from donors. IPC serves as the liaison for the Interlink Language Program and for New Mind Education activities on campus. IPC oversees the management of a position that supports the internationalization goals of all 16 UNC System institutions.

Position Summary:

The Assistant Director will serve as the primary liaison with faculty designing departmental and school-wide faculty-led study abroad programs and will work closely with the associate director on oversight of short-term programs.

The Assistant Director will be responsible for 20-30 faculty-led programs currently. This will mean working with all levels of administrative units and faculty members. Interaction with students, parents, and administrators is paramount to this position.

Specific responsibilities include managing faculty-led program development, providing training for faculty directors, supporting faculty in their promotion and marketing efforts, advising students interested in faculty-led programs, implementing administrative procedures and working with various offices across campus on program implementation, conducting pre-departure orientations, supporting risk management efforts, and administering program evaluations.
The Assistant Director will report directly to and will work with the Associate Director of Study Abroad and Exchanges to administer and expand UNCG’s education abroad programs.

Minimum Qualifications:

A master’s degree or an equivalent combination of education and experience is required. Outstanding intercultural sensitivity, exemplary written & verbal competency, and excellent computer skills. The incumbent must be able to relate to students of diverse backgrounds and work effectively with multiple administrative and academic offices. Two to three years of experience working in the education abroad field developing and implementing faculty-led programs. This position requires the ability to develop and interpret health and safety policies and procedures and advise stakeholders accordingly.

Preferred Qualifications:

  • Master’s degree with an international focus or in a related field.
  • Experience working, living, and/or studying abroad.
  • Experience working in a public higher education system like UNC would be advantageous to this position.

Special Instructions to Applicants:

Applicants must complete and submit an electronic application for employment to be considered. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:


Org #-Department:

International Program Center - 11101

Job Open Date:


For Best Consideration Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

Faculty-led Program Management

Essential Tasks:

  • Support faculty in their program promotion and marketing
    • Create and manage program application page in Terra Dotta
    • Attend class visits and other presentations as requested
    • Communicate programs to other Study Abroad staff to integrate into advising and promotions
  • Advise students interested in faculty-led programs
  • Implement requisite administrative procedures
    • Manage application process in Terra Dotta.
    • Course loading, student registration, financial aid, etc.
    • Work with other campus offices and stakeholders on program implementation
  • Conduct individual pre-departure orientation for all programs
  • Ensure evaluations of all faculty-led and group programs

Percentage Of Time:


Key Responsibility:

Faculty-Led Program Development

Essential Tasks:

  • Grow faculty-led programs and support program renewals..
    • Meet with academic departments to explain opportunities and recruit faculty to lead study abroad programs
    • Support program applications through the review and approval process
    • Provide insight on best practices in pricing and budget, billing, payment, academic integration, enrollment, intercultural components, travel and security, risk management, etc.

  • Provide training for faculty directors
    • Facilitate training for first time and prospective faculty directors
    • Foster peer-to-peer engagement among faculty directors
    • Conduct risk management training using current best practices
    • Provide additional training as appropriate

Percentage Of Time:


Key Responsibility:

General Study Abroad Operations

Essential Tasks:

  • Supporting the Study Abroad and Exchanges team as education abroad advisor as needed. In addition to working one-on-one in an advising role with students, the advisor will follow students all the way through the initial advising phase and continue as advisor through pre-departure and upon return and transfer of credit.

  • The person will also be responsible for supporting all activities relating to education abroad including recruiting, interviewing, selecting, and conducting orientation for outgoing education abroad students, as well as maintaining student exchange balances, administering the travel grant program, and coordinating transfer of credit.

  • Assisting in the development of promotional and informational materials including web pages, social media sites, brochures, handbooks, and videos that enhance student advising.

Percentage Of Time:


Key Responsibility:

Crisis management & Student Health and Safety

Essential Tasks:

  • Responsible for analyzing risks abroad and providing updates and detailed strategies to mitigate risks.
  • Developing policies and procedures for health and safety, risk reduction, and crisis management.
  • Serving in an “on-call” capacity to respond to international emergencies.
  • Collaborating with relevant local and global partners to establish emergency communication protocols to be shared with faculty, staff, and students.
  • Developing, reviewing, and updating relevant forms and agreements with legal counsel.

Physical Effort:

Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - F, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - O, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - R, Lifting-0-30 lbs. - R, Climbing-Stairs - F

Work Environment:

Driving - Car/Truck - R, Inside - F


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Find Us
723 Kenilworth Street
United States

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