Post-Baccalaureate Technologist

Please attach/upload a current resume and cover letter in order for your application to be considered for this position.

Job Description

Five Colleges, Incorporated (FCI) seeks a class of 2021 or 2022 graduate from a Five College institution to help introduce new ways of using technologies in the workplace. The Post-Baccalaureate Technologist will support, test, and develop technology resources for FCI staff and Five College IT projects and initiatives. This position is part of the Five College initiative to support recent graduates interested in gaining experience using technologies to enhance and promote technology adoption in the workplace and in the learning communities. The Technologist works with the FCI IT team, FCI staff, and members of the Five College Consortium. Opportunities for additional professional growth and development, and support for related training can be provided.

This is a full-time, non-exempt, benefited entry-level position. This 13-month position begins June 1, 2022, and ends on June 30, 2023, with possibilities to begin earlier and/or to extend the term by one year. This is intended to be an in-person onsite role.

Importance of Diversity to our Educational Mission

Five Colleges, Incorporated and its five associated institutions (Amherst, Hampshire, Mount Holyoke and Smith Colleges and the University of Massachusetts Amherst) are committed to supporting and sustaining a diversity of people, backgrounds, experiences, ideas and points of view for the essential contribution this diversity makes to educational missions of our organizations. In support of this commitment Five Colleges requires all of its employees to work cooperatively and effectively with the diversity of people at the colleges (students, faculty members, other employees) and within the organization itself.

Duties

• Work closely with the Director of IT and Enterprise Initiatives, the FCI IT team, and Five College staff to support technology usage in the workplace and across the campuses

• Help introduce new technologies or new ways of using technologies in the workplace and across the campuses

• Track, resolve, and document user issues via FCI’s helpdesk and self-help guides

• Maintain current data, create reports, and implement new functionalities to a web-based inventory of assets

• Provide support for report-writing, documentation, presentations, and workshops (synchronous and asynchronous)

• Help support FCI IT systems to ensure proper operations, security, accessibility, and integrity of information

• Attend meetings as assigned, serving as FCI support liaison and/or minute taker as needed

• Other related duties as assigned

Minimum Qualifications

Bachelor’s degree from one of the Five College institutions, awarded within one academic year

Demonstrated experience working with Google Suite and Microsoft Office suite

Demonstrated interest in and ability to stay current on new technologies and tools and to learn ways of using current and emergent technologies quickly

Demonstrated interest in and ability to help others learn new technologies and create processes

Experience contributing to and participating in team projects

Ability to manage a disparate set of assignments with flexibility and good sense of humor

Strong oral and written communication skills

A record of accomplishment in coursework across the liberal arts

Capacity to meet the physical expectations of the position, which include:

• Ability to comprehend written and verbal communication
• Ability to evaluate printed materials and technical issues as presented on-screen
• Ability to communicate effectively in person, by telephone, and via email
• Ability to pack, unpack, and move up to 40 lbs. to install or relocate computer equipment including monitors, desktop computers, and printers

Ability to pass a post-offer background check

Preferred Qualifications

• Working knowledge of web-based and cloud technologies, including building robust solutions with a programming language (e.g., Java, Python) and/or scripting language (e.g., PHP, JavaScript, JScript)

• Working knowledge of Linux and shell

• Working knowledge of Drupal

• Demonstrated work with Git or another version control system, Trello or Asana, and #Slack

• Demonstrated work with image, video, and audio editing

• Analytical skills that allow for development of data driven reports

• Experience with process and information flow diagrams

Please attach BOTH a current resume and letter of interest for your application to be considered for this position. You may combine your resume and letter into a single file or attach multiple files to your application, but be sure you have added all attachments BEFORE SUBMITTING your application. You will NOT be able to attach additional files after you have hit the Submit button.

Position Type:

Regular

About Five Colleges, Inc.

Five Colleges, Incorporated, sustains and enriches the excellence of its members -- Amherst, Hampshire, Mount Holyoke, and Smith colleges and the University of Massachusetts Amherst -- through academic and administrative collaboration. The consortium facilitates intellectual communities and broad curricular and cocurricular offerings; affording learning, research, performance and social opportunities that complement the distinctive qualities of each institution.

Five Colleges, Inc. is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, gender, age, color, religion, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.