Job DescriptionResponsible for the installation and operation of the College’s network and telecommunication systems. Manages the College’s Ethernet network, firewalls, and associated services to provide data and voice communications Maintains, controls, troubleshoots, and customizes network and telecommunications systems and respective software including operating systems, firewalls, Voice over IP systems, and security systems.

Starting Salary: Starting salary range: $54,399.00- $59,838.90 .

All salary calculations will be based on candidate's education and experience.

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary)

• Provides consultation and assistance regarding specific matters within area of expertise.
• Resolves system errors or failures. Involves identifying system problems and implementing corrective actions. Tests and upgrades software and hardware.
• Researches, evaluates, and recommends changes in hardware, software, data communications and techniques that contribute to more effective automated systems capabilities.
• Develops, maintains and administers the data processing disaster recovery plan. Includes making data and program backups.
• Functions in an on-call capacity for response to hardware, software and network systems repair needed during normal business hours or instances where the college is closed.
• Applies appropriate security measures for both physical access to data processing facilities and access to data or programs.
• Applies appropriate security measures for physical access to hardware devices, access to data and programs. Maintains confidentiality of user passwords and security certificates.
• Develops and administers security for telecommunications equipment, network connections, domain controllers, active directory and antivirus protection. Includes security for both physical access and software.
• Actively participates in inventory control activities of the department by tracking software and hardware assets.
• Provides support and technical services to departments, other campuses, off-site locations and college-based functions that may require travel.
• Performs other job-related duties as assigned.

Required Minimum Qualifications:

Education and Experience:

• Associate’s degree or two years of college coursework within specific subject area related to the position
• Minimum of four years related experience, to include experience with network and firewall platforms

Knowledge of:

• Microsoft Office Professional or similar applications
• Domain Name Service (DNS), Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), and Telecom systems
• Network switching and firewall administration and troubleshooting

Skilled in:

• Attention to detail while maintaining effective time and task management
• Maintaining accurate and detailed documentation of changes and updates

Ability to:

• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Maintain and support network configurations of firewalls, wireless, VPN, and other network devices
• Manage and install certificates
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required
• Valid Florida driver’s license

Preferred Qualifications:

Education and Experience:

• Associate’s degree
• Active Directory Certificate Services experience
• Assure Replay Backup experience

Knowledge of:

• Microsoft Office 365
• Cisco systems and checkpoint firewall platforms
• Packet level analysis with applicable utility such as Wireshark, TCP Dump etc.

Skilled in:

• Azure and VMware networking

Ability to:

• Navigate Active Directory

Licenses, Registration, Certifications, or Special Requirements:

• Cisco Certified Network Associate (CCNA) Collaboration, Switch and Route, and Wireless certifications

Work Environment and Physical Demand:

• Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds
• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Stand for extended periods of time
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work with equipment or perform procedures where carelessness may result in injury
• Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions
• Operate a motor vehicle

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Employment InformationPlease review the following information in order to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
• An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

Application Deadline

This position is open until filled