About DU Advancement
In preparation for the most ambitious philanthropic campaign in the Universitys history, the University of Denver is building an advancement enterprise that mirrors the excellence of our great institution. Advancement efforts at DU have a tremendous impact through our relationships with DUs remarkable students, dedicated donors, inspiring alumni, engaged families, and wonderful friends. DU is committed to building and fostering a culture of deep engagement and philanthropy in support of our institution as we implement the DU IMPACT 2025 vision and prepare for a fundraising campaign with a bold and courageous goal.
The University of Denver and DU Advancement deeply value inclusive excellence, recognizing that its success is dependent on how well it values, engages, and includes the rich diversity of constituents. You can learn more about inclusive excellence at the University of Denver by visiting the Office of Diversity, Equity & Inclusion. As a part of that effort, we are continuing to grow a team of inclusive, collaborative, inquisitive, innovative, ethical, and transparent advancement professionals who possess deep mutual respect for one another and for our shared profession.
About the Opportunity
The department of Gift Administration and Records Management (GARM) is a key support component to the success of the broader Advancement unit. The GARM team works closely with Advancement Operations, development officers and other Advancement team members, partners in the Controllers office, Internal Audit, external auditors, and other University units to manage donations to the University of Denver, ensure entry and quality, and maintain the database used to solicit and communicate with the constituent population.
We are seeking an Associate Director of Gift Administration and Records Management, under general direction of the Director of Gift Administration and Records Management, to work collaboratively with a highly talented team and the Advancement division to create a best-in-class giving, stewardship, and engagement experience for our constituency. The ideal candidate thrives in a responsive environment and has a passion for process assessment and improvement while maintaining excellent customer service to both our internal and external partners, while exhibiting excellent time management and organizational skills partnered with a high level of attention to detail.
- Anticipates upcoming demands on the department and works with the Director of Gift Administration and Records Management to set deadlines and prioritization expectations.
- Works with Advancement leadership and Director of GARM to set strategic goals for the GARM team.
- Manages the day-to-day functionality of the department.
- Manages part-time, temporary, and work study employees.
- Assists the Director of Gift Administration and Records Management in the recruitment, hiring, training and professional development of the GARM team.
- Assists in the preparation of an annual plan outlining goals and objectives for the GARM department, taking the broader goals and objectives of the Advancement division into account, and tracks the ongoing performance of the team to ensure accomplishment of the plan.
Gift Administration Compliance
- Ensures gifts and pledges are recorded accurately in the database (currently CRM Advance).
- Ensures gifts and pledges are recorded in compliance with IRS and FASB standards, and CASE guidelines.
- Assesses, develops, and deploys policies and procedures to ensure accurate and timely gift/pledge posting and records maintenance.
Records Management Administration
- Develops proactive strategies to constantly improve the integrity of the data in the database. This includes the development of reports and statistics to monitor data integrity, database changes, address accuracy, and interrelationships of data.
- Assumes responsibility for data integrity of all alumni, donor, and constituent records, and is the lead advisor for staff responsible for maintaining and enhancing the confidential data on alumni and donors in the Advancement database, including the document imaging system.
Expertise and Work Quality Management
- Works independently and as a team to maintain a high standard of performance within the department. Serves as a content expert by partnering with division staff and others to regularly train, mentor, and advise Advancement professionals and other University employees on best practices for gift administration and records management. Develops and runs monthly reports in collaboration with the Business Intelligence and Analytics (BIA) team on the various metrics related to data entry accuracy, customer service interactions, etc.
- Assists in gift agreement review and booking processes, endowment reporting, and fund management in collaboration with the Assistant Director of Fund Gift Stewardship.
Partnerships & University Citizenship
- Serves as an active and collaborative partner to all central and unit-based Advancement staff and other campus colleagues, to foster strategic, effective, and collaborative career and professional development practices.
- Models "One DU" leadership.
Knowledge, Skills & Abilities
- A drive to take initiative and act as a mission-driven change agent.
- An inquisitive and curious mind with the ability to ask questions to develop a deeper level of understanding.
- Strong organizational, verbal, and communication skills.
- Ability to adeptly handle changing priorities while managing conflicting timelines and capacity constraints.
- Proficiency with the MS Office suite of software.
- High level of customer service skills and customer service ethic.
- Excellent analytical and problem solving skills with a keen attention to detail.
- Demonstrated team leadership and team growth abilities.
- Highly ethical and able to maintain confidential information.
- Excellent leadership capabilities, including excellent judgment and decision-making abilities.
- Bachelors degree or equivalent combination of education or work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification)
- 3 years of experience in accounting, finance, and/or information systems with a basic understanding of accounting procedures, data collection, and complex relational databases (related master's degree can be substituted for 1 year of professional experience).
- 1 year of experience in gift processing and records/database management in a large, complex environment, including a basic understanding of IRS rules and regulations.
- Management experience (to include direct management of projects or personnel)
- Experience using Ellucians Banner Advancement, MS Dynamics CRM Advance, or other similar CRM or relational databases.
- Gift entry experience and familiarity with complex gift accounting and gift administration processes.
- Experience reconciling accounts in a fund accounting system.
- One year of supervisory experience, with a demonstrated commitment to coaching, mentoring, and developing team members.
Monday - Friday, 8:00 a.m. - 4:30 p.m., some nights and weekends as required
For best consideration, please submit your application materials by 4:00 p.m. (MST) Monday, May 2, 2022.
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 10.
The salary range for this position is $63,000-$73,000.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidates sex or any other protected status.
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are contingent upon satisfactory completion of a criminal history background check.