Position Title:Dental Clinic Clerk II, Multiple Immediate Vacancies {Open Testing} (FY23-13573) Occupational Area:12 Employee Class Description:CS Salaried Full time Department:660655 - School of Dental Medicine Job Posting Description:

The SIU School of Dental Medicine is seeking qualified candidates to fill several full-time Dental Clinic Clerk II positions.

PLEASE NOTE: Open Recruitment classifications describe a group of positions that are frequently hired, therefore applications are accepted on an ongoing basis. If you meet the minimum qualifications, your application materials will be assessed. Qualified candidates will be eligible to sit for the Civil Service exam and be added to the employment register for current and/or future vacancies within this job title. Only those candidates already on the employment register may be considered if there is a vacancy.

The Dental Clinic Clerk II is an integral part of the Dental Clinic team. The selected candidate(s) will assist the team leaders to ensure that patient care is being conducted in an effective and efficient manner at the assigned clinic. Various daily duties will include but are not limited to:
-Prepare, file, maintain, and retrieve electronic patient information.
-Answer patient questions in person and on the telephone.
-Schedule appointments for student/ faculty/ residents and patients, and confirm said appointments by phone or electronically.
-Be responsible for the proper charging and collection of fees from patients and insurance companies.
-Assist directly in resolving problems pertaining to patient care, or when necessary, refer the problem to appropriate staff/faculty/resident/student/Team Leader.

While the Dental Clinic Clerk II routinely works in an office environment, they can and will be utilized as a clinical Dental Assistant when needed. When serving as a Dental Assistant, the Clinic Clerk II will perform the full range of clinical duties as directed in accordance with all University, State, and Federal rules and regulations. These duties will include chairside assisting, dispensing and sterilization tasks, and radiology activities. Other duties and goals may be assigned in support of the clinic’s mission and goals. Dental Clinics are located at all three campuses; Edwardsville, Alton, and East St. Louis. Immediate openings are available at the Edwardsville and East St. Louis campuses.

The hours for these positions are Monday – Friday, 8:30 a.m. – 5:00 p.m. (37.5 hours weekly) and require no weekend or evening hours. The dental school (including clinics) is closed for major holidays including Martin Luther King Day, Memorial Day, July 4, Labor Day, Thanksgiving (Thursday and Friday) and the week between Christmas and New Year’s Day. Full-time SIUE employees receive an excellent array of benefits that include:
*Medical, dental and vision insurance;
*Life insurance;
*SURS retirement plan;
*Supplemental retirement savings plans;
*Paid vacation and sick leave accrual;
*Generous holiday schedule/paid holidays;
*WorkLife programs;
*Employee Assistance Program (mental health and wellness);
*Employee discounts (local and national retailers);
*Flexible Spending Account Program;
*University tuition waivers (full-time receive 100% waiver of tuition)

For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits

To Apply for this Vacancy:
Illinois Residency Requirement: This position requires current Illinois residency to apply.

When applying through the HireTouch system, please be sure to complete updated 2022 forms that are attached to the job located under your Applicant Profile box (refresh browser if needed). Dental Clinic Clerk II positions are held at clinics on all three campuses, Edwardsville, East St. Louis and Alton. Please be sure to indicate the campuses you would be willing to work at on your Civil Service application.

Applicants must submit an updated and complete Civil Service Application, which must include complete employment history, through HireTouch. The application is the last form in the document package. If you do not possess any employment history, you must indicate this within the employment history section of the application. Your application should reflect a thorough list of relevant skills and experience related to the minimum qualifications listed for this position. While a resume may be submitted with the application, data for each employer must be listed on this application form. (The words "See Resume" may only be used as a substitute in the section entitled "Specific Duties Performed" not for a list of employment history.) If the Civil Service application is incomplete you will not be considered for the position as our office will be unable to evaluate your submission to determine if you possess the required minimum qualifications.

If qualifying by education or to qualify for a required educational prerequisite, you must submit your transcripts, including those for SIUE, at the time of application. Applicants qualifying for veteran’s preference must submit a copy of form DD214 at the time of application. For additional information, please visit: Eligibility Criteria and Point Allocation and Proof of Eligibility. Please submit any other licenses or certifications related to the position at the time of application.

Applicants will be subject to a background check and/or drug screening prior to an offer of employment. Some positions are represented by a union and may incur union dues. For more information, please visit the Office of Human Resources website at www.siue.edu/human-resources or call Civil Service Testing at 618-650-2190.

Minimum Acceptable Qualifications:

1. High school graduation or equivalent.
2. Any one or acceptable combination of the following, totaling one year (12 months) of experience:
(a) Comparable to that performed at the Dental Clinic Clerk I level of this series.* Also see below **
(b) Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice if required by employing institution.

* Please note:
For qualification purposes, a Dental Clinic Clerk I typically:
-completes treatment forms and documents to assist with the progression of care of patients.
-verifies treatment forms and records for completeness and appropriate signatures; locates and/or monitors the location of dental charts; may receive, post and allocate patient payments.
-answers, screens, and routes telephone inquiries; receives, records, and transmits messages from various departments concerning patient treatment.
-prepares summary reports, as requested; establishes new files and maintains existing files and records system.
-performs routine dental assisting tasks and responsibilities.
-may post and/or verify patient account payments received via mail from third party payers or patients or through direct interaction with the patient.
-may provide point of contact inquiries, concerns and solutions related to patient’s services and account issues.
-cash handling responsibilities.
-assists in gathering of data for financial reporting and statistical analysis.

** Please be specific and detailed when listing duties of past/current employment for part 2(a) on your Civil Service application.

FLSA Exemption Status:Non-Exempt Posting Salary:$2,617.65 Monthly ($31,411.80 Annual) Appointment Type:Permanent Location:Alton Dental School Shift Hours:37.5 Posting Start Date:10/12/2022